PTZOptics Move 4K User Manual
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PTZOptics Move 4K User Manual

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PTZOptics Move 4K
User Manual
Model No. PT20X-4K-WH-G3 / PT20X-4K-GY-G3,
(English)
Please check
www.ptzoptics.com
for the most up to date version of this document.
v1_1 rev. 10-22

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  • Page 1 Share Your Vision PTZOptics Move 4K User Manual Model No. PT20X-4K-WH-G3 / PT20X-4K-GY-G3, (English) Please check www.ptzoptics.com for the most up to date version of this document. v1_1 rev. 10-22...

  • Page 2: Table Of Contents

    Preface ............Precautions .

  • Page 3: Preface

    Preface Congratulations on receiving your new PTZOptics Move 4K Camera. This manual introduces the function, installation, and operation of the HD camera. Prior to installation and usage, please read the manual thoroughly. If you have any questions or issues with this process, please contact our Support Team.

  • Page 4: Warranty

    Copyright Notice The entire contents of this manual / guide, whose copyright belongs to PTZOptics, may not be cloned, copied, or translated in any way without the explicit permission of the company. The product specifications referred to in this document are for reference only and as such are subject to updating at any time without prior notice.

  • Page 5: Ndi®|Hx With Ndi® 3 Connection

    NDI®|HX Connection The NDI®|HX connection allows you to connect and control your camera through any NDI compatible hardware or software on your Local Area Network. Once your camera is setup on a LAN, you can utilize the NDI®|HX connection. NDI®|HX Setup: 1.
  • Page 6 Connection Guide Please check connections are correct before starting. Connect the power adapter to the power connector on the rear panel of the camera. The power indicator on the front panel of the camera will be on. After the camera is powered on, it starts to initialize. It will rotate to the left and right limit positions, and then both horizontal and vertical limit positions.

  • Page 7: Features

    Features • Built-In Auto-Tracking Advanced AI algorthms to enable auto tracking in various scenarios such as education, conerences and live broadcasts. • 4K 60 fps UltraHD 4K (3840x2160p) video resolutions up to 60 FPS. • Tally Light Features a built-in tally light he light shines GREEN to indicate when the camera is in preview mode.

  • Page 8: Technical Specifications

    Technical Specifications Model PT20X-4K-WH-G3 / PT20X-4K-GY-G3 Type PTZOptics Move 4K Description 4K60 PTZ camera with auto tracking & HDMI, SDI, USB, & IP video outputs HDMI: 2160p-60/59.94/50/30/29.97/25, 1080p-60/59.94/50/30/29.97/25, 1080i- Resolution & Frame Rate 60/59.94/50, 720p-60/59.94 SDI: 1920x1080p-60/59.94/50/30/29.97/25, 1920x1080i-60/59.94/50, 1280x720p-60/59.94 Sensor 1/1.8 inch, CMOS, Effective pixels: 8.42M...
  • Page 9 USB Features Operating System Windows 7 / 8.1 / 10 / 11 / Mac OS, Linux, Android Color System/Compression YUY2 / MJPEG / H.264 / H.265 Video Format YUY2: Max resolution: 3840x2160@5 H264: Max resolution: 3840x2160@30 H265: Max resolution: 3840x2160p@30 MJPEG: Max resolution: 3840x2160p@30 USB Audio Supported...
  • Page 10 Physical Parameter Input Voltage DC 12V / PoE(802.3af) Current Consumption Max 2A Operating Temperature 14°F ~ 104°F (-10°C ~ 40°C) Storage Temperature -40°F ~ 140°F (-40°C ~ 60°C) Humidity Range 10% - 80% Power Consumption Max 18W Size in. (W x D x H) 5.57”...

  • Page 11: Dimensions

    Dimensions 6.93 in, (176 mm) 6.65 in (151 mm) 5.57 in (41.48 mm) v1_1 rev. 10-22...

  • Page 12: Ir Remote Controller Guide

    IR Remote Controller 3. * Button For multiple functions. Typically used when Guide calling shortcuts. 4 & 13. Set / Clear Preset Buttons Set Preset: Store a preset position [PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset position. Clear Preset: Erase a preset position.
  • Page 13 [*] > [#] > [9]: Quickly set mount mode 11. # Button (flip / normal) For multiple functions. Typically used [*] > [#] > [MANUAL]: Resets IP when calling shortcuts information to default [#] > [*] > [4]: Enable Dynamic IP address 12.

  • Page 14: Serial Communication Control

    Serial Communication Control RS-232 Interface Function IR OUT For Initial Connection For Daisy Chain Control Camera Windows DB-9 Camera Mini DIN 1.DTR 1.CD 1. DTR 1. DTR 2.DSR 2.RXD 2 DSR 2. DSR 3.TXD 3.TXD 3. TXD 3. TXD 4.GND 4.DTR 4.
  • Page 15 RS-485 Interface The camera can be controlled via RS-485, Half- duplex mode, with support for VISCA, Pelco-D, or Pelco-P protocol. The parameters of RS485 are as follows: RS-485 Communication Control Baud rate: 2400/4800/9600/38400; Starting position: 1 bit Data bit: 8 bits Stop bit: 1 bit Check digit: None The left phoenix connector port is Positive (+)
  • Page 16 PTZOptics Serial VISCA & VISCA over IP Command List Part 1: Camera Issued Commands ACK / Completion Messages Command Function Command Packet Comments z0 4y FF Returned when the command is accepted. (y: Socket No.) ACK / Completion Messages z0 5y FF...
  • Page 17 8x 01 04 08 00 FF Stop 8x 01 04 08 02 FF Far (Standard) 8x 01 04 08 03 FF Near (Standard) 8x 01 04 08 2p FF Far (Variable) p = 0 (low) – 7 (high) 8x 01 04 08 3p FF Near (Variable) pqrs: Zoom Position 8x 01 04 48 0p 0q 0r 0s FF...
  • Page 18 8x 01 04 0B 00 FF Reset Default Iris position 8x 01 04 0B 02 FF CAM_Iris Iris setting 8x 01 04 0B 03 FF Down 8x 01 04 4B 00 00 0p 0q FF Direct pq: Iris position 8x 01 06 01 0E 0E 03 02 FF CAM_DRC Direct p: 0(low) - 8(high)
  • Page 19 8x 01 04 63 00 FF CAM_Picture Effect Picture Effect setting 8x 01 04 63 04 FF B&W 8x 01 04 3F 00 pp FF Reset 8x 01 04 3F 01 pp FF CAM_Memory pp: Memory number (=0 to 127) 8x 01 04 3F 02 pp FF Recall 8x 01 06 01 p FF...
  • Page 20 8x 01 04 AA 00 FF 8x 01 04 AA 01 FF CAM_AFZone Center AF Zone weight select 8x 01 04 AA 02 FF Bottom 8x 01 04 4F 00 00 00 0p FF CAM_ColorHue Direct P: Color Hue setting 0h (-14°) to Eh (+14°) 8x 01 04 3F 02 5F FF Open / Close 8x 01 06 06 03 FF...
  • Page 21 Part 3: PTZOptics Query Command List 8x 09 04 00 FF y0 50 02 FF CAM_PowerIng y0 50 03 FF Off (Standby) y0 50 04 FF Internal Power Circuit Error 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF...
  • Page 22 8x 09 04 3F FF y0 50 0p FF CAM_MemoryInq p: Memory number last operated y0 50 02 FF CAM_LR_ReverseIng 8x 09 04 61 FF y0 50 03 FF y0 50 02 FF CAM_PictureFlipIng 8x 09 04 66 FF y0 50 03 FF 8x 09 04 49 FF y0 50 00 00 00 0p FF CAM_ColorGainIng...
  • Page 23 8x 09 7E 7E 01 FF y0 50 0p 0p 0q 0q 0r 0s CAM_CameraBlockIng PP: Red Gain, tt 0u vv ww 00 xx 0z QQ: Blue Gain R: WB Mode, S: Aperture TT: AE Mode, U.bit2: Backlight U.bit1: Exposure Comp, VV: Shutter position.
  • Page 24 Part 4: Pelco-D Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 0xFF Address 0x00 0x08 Pan Speed Tilt Speed Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed Right 0xFF Address...

  • Page 25: On Screen Display

    On Screen Display (Exposure) Mode: Full Auto, Manual, SAE, AAE, Bright ExpCompMode: On, Off (Effective only in Main Menu Full Auto mode). Exp-Comp: -7 ~ 7 (Effective only when There are many ways to adjust the camera’s ExpCompMode is On). On-Screen Display (OSD) Menu.
  • Page 26 Color Image Move the cursor to the “Color” option and press Move the main menu cursor to [Image], and the [Enter] button to enter the Color page, as press [HOME] key enter the Image page, as shown in the figure below. shown in the following figure.
  • Page 27 P / T / Z Move the main menu cursor to [Focus], and press Setup [HOME] key enter the Focus page as shown in Language English the following figure: Auto Scan Shoot Auto Focus L Focus OSD TimeOut SpeedByZoom On, Off Motion Sync AF-Zone Front...
  • Page 28 Video Mode: Configure assorted video output P_D_Address: Pelco-D protocol address settings. Options include: 0 ~ 254 • SDI-3G Mode: Set the SDI level. P_P_Address: Pelco-P protocol address Options include: Level-A, Level-B Options include: 0 ~ 31 Restore Default • Video Output: Set the video output to SDI or HDMI.

  • Page 29: Network Connection

    Network Connection Operating Environment • Operating System: Windows 7 /8.1 / 10 / 11, Mac OS X, Linux, Android • Network Protocol: TCP/IP • Client PC: P4 / 128M RAM / 40G HDD / supported scaled graphics card, support for DirectX 8.0+.
  • Page 30 IP, please do one of the following: • Method 1: Use a Internet browser and type in “http://ptzoptics.local/” to reach the camera’s web interface. From there, the Network Settings page will allow you to view the camera’s network settings.
  • Page 31 1. Open a new Finder window and go to the Applications folder. 2. Open the Utilities folder and select the Terminal program. 3. Once the Terminal program is open, type in “ipconfig getifaddr en0” and press the Enter key. 4. In the example above, the Mac’s local address is “192.168.17.107”, making the network range “192.168.17”.

  • Page 32: Web Ui

    Web UI Access Camera 1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. Enter the username and password into the login fields. Both the username and password are “admin” by default. You can change the login credentials on the System Settings page.
  • Page 33 Navigation Panel The Navigation panel allows you to quickly and easily select the various control options for the camera. It can be collapsed to make more room on the user interface. You can load preconfigured Profiles to the camera by selecting the desired Profile from the Navigation Panel.
  • Page 34 Camera Settings The Camera Settings page gives you access to the PTZ Control, OSD Menu, Preset Control, Speed settings, Image settings, Advanced Image settings, and Control settings sections. The settings available in the Image & Advanced Image sections are also available in the camera’s menu.
  • Page 35 Image • The Image tab allows you to adjust the Brightness, Saturation, Contrast, Sharpness and Hue of the image. You can also turn on / off Horizontal or Vertical Flip and Black and White Mode. o You must hit the “Apply” button for these changes to take effect. o The “Default”...
  • Page 36 Exposure • The Advanced Image > Exposure tab allows you to fine tune the camera’s exposure settings to ensure image clarity as well as ensuring the images from multiple cameras match. Color The Advanced Image > Color tab allows you to fine tune the camera’s white balance and color •...
  • Page 37 Noise Reduction • The Advanced Image > Noise Reduction tab allows you to fine tune the 3D Noise Reduction setting. Setup • The Advanced Image > Setup tab allows you to toggle Preset Freeze and Tally Mode on / off. v1_1 rev.
  • Page 38 Control • The Control tab allows you to toggle auto tracking on or off, as well as access the camera’s TCP, UDP, & Sony UDP control ports. v1_1 rev. 10-22...
  • Page 39 Audio & Video Settings The Audio & Video Settings page gives you access to the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings, & Audio Encoding Settings sections of the network video. feeds. Video Encoding Settings •...
  • Page 40 ■ H264, 1080@60, NDI|HX3 H265 1080@50, NDI|HX3 H265 1080@60 ■ When the NDI|HX3 templates are selected, the Hard Output, Refresh Rate, Encoding Profile, Encoding Protocol, Resolution, Bitrate, Frame Rate, I Key Frame Interval, & Bit Rate Control settings are locked •...
  • Page 41 Streaming Settings The Streaming Settings page gives you access to the RTMP(S) Settings, SRT Settings, RTSP Settings, Multicast Settings, & ONVIF Settings sections. • RTMP(S) Stream 1 & 2 Settings Ŝ RTMP(S) Stream URL: Define the RTMP Address of the CDN you wish to stream to. Ŝ...
  • Page 42 • SRT Settings Ŝ SRT: Toggle the SRT stream on or off. Ŝ SRT Mode: Define whether the SRT stream is pulled (Listener) from the camera, or whether the stream must be pushed (Caller) to a server. Ŝ SRT Server: Define the Server IP address. This is only used in Caller mode. Ŝ...
  • Page 43 UI / Profiles The UI / Profiles page give you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS Configuration & Tutorial Mode sections. v1_1 rev. 10-22...
  • Page 44 • Logo Upload Ŝ Upload File: Browse your PC for an image file you’d like to upload to the camera’s web interface. The resolution of this logo should be 2500x1000 and PNG or JPG type file. • Profile Menu Ŝ Profile Name: Give your Profile a unique name so you can easily remember. Ŝ...
  • Page 45 Network Settings The Network Settings page grants access to the LAN Settings & NTP Settings sections. • LAN Settings Ŝ IP Configuration Type: Select whether the camera automatically configured the network settings (DHCP) or whether you manually configure the network settings (Static). Ŝ...
  • Page 46 Ŝ DNS Address: The DNS address is a unique IP address the camera will query when trying to reach a specific website. Ŝ MAC Address: The MAC Address is a unique address the Ethernet port utilizes to communicate with the network. You can not change this address. Ŝ...

  • Page 47: Maintenance And Troubleshooting

    Config Settings ® The NDI Config Settings page grants access to the camera’s NDI settings. • NDI Config Ŝ NDI Local Device Name: The Local Device Name is the name you assign to your NDI device. Ŝ NDI Local Device Channel: The Local Device Channel is the video feed that you assign to your NDI Local Device Name.
  • Page 48 Ŝ NDI Port: The NDI Port is how you reach the NDI feed of your camera. For more information on how to utilize the NDI Discovery Server, please see : ® https://help.ptzoptics.com/en/support/solutions/articles/13000086877-ndi-discovery-server” NewTek®, NDI®, NDI® 4, & NDI®|HX are all registered trademarks by Vizrt Group®. v1_1 rev. 10-22...
  • Page 49 MIDI Control The MIDI Control page grants access to the PTZOptics MIDI Control, Control Mapping, Mass Command Edit, & Information sections. The MIDI Control page can be reached by accessing the HTTPS version of the camera’s web interface. (https://[Camera IP]/). The page must remain open for MIDI Control to function.
  • Page 50 • PTZOptics MIDI Control Ŝ MIDI Control: Toggle MIDI Control on or off. Ŝ MIDI Controller: Select a MIDI Controller that’s connected to your PC. • Control Mapping Ŝ Command: What function you’d like the camera to perform. Ŝ Event: How you would like the trigger the command to be sent.
  • Page 51 Ŝ Firmware Version: The Firmware Version displays the firmware file currently running on the camera. Ŝ Device Model: The Device Model is a field that PTZOptics uses to designate the camera. Ŝ Webware Version: The Webware Version is the version of the web interface.
  • Page 52 Ŝ Device Model: The Device Model is a field that PTZOptics uses to designate the camera. Ŝ Webware Version: The Webware Version is the version of the web interface. Ŝ Serial Number: The camera’s serial number. Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics’...
  • Page 53 System Settings The System Settings page grants access to the HTTPS Settings, IR Remote Channel Selection, & Access Settings sections. • HTTPS Settings Ŝ HTTPS Certificate: Upload an HTTPS Certificate from your computer. Ŝ HTTP Port: The HTTP Port to reach the web interface of your camera (http://[Camera IP]:[port]/) •...

  • Page 54: Unqualified Applications

    Maintenance and Troubleshooting Camera Maintenance 1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluter neutral detergent.
  • Page 55 Control ● IR Remote controller does not control the camera 1. Does one of the four (4) “Camera Select” buttons (top row of remote) light up when you press any of the buttons on the remote? If not, change the batteries in the remote 2.

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