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PTZOptics EPTZ ZCAM G2
User Manual
Model No: PTEPTZ-ZCAM-G2
V1.3
(English)
Please check PTZOPTICS.com for the most up to date version of this document
Rev 1.3 10/20

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  • Page 1 PTZOptics EPTZ ZCAM G2 User Manual Model No: PTEPTZ-ZCAM-G2 V1.3 (English) Please check PTZOPTICS.com for the most up to date version of this document Rev 1.3 10/20...
  • Page 2 Preface Thank you for purchasing a PTZOptics Camera. This manual introduces the function, installation and operation of the camera. Prior to installation and usage, please read the manual thoroughly Precautions This product can only be used in the specified conditions in order to avoid any damage to the camera: •...
  • Page 3: Table Of Contents

    Table of Contents Supplied Accessories……………………………………………………………………………………………………. Notes……………………………………………………………………………………………………………………... Features………………………………………………………………………………………………………………….. Back of the Camera……………………………………………………………………………………………………… Serial Communication Control…………………………………………………………………………………………... VISCA Command List…………………………………………………………………………………………………… Menu Settings……………………………………………………………………………………………………………. Exposure……………………………………………………………………………………………………………. Color………………………………………………………………………………………………………………... Image……………………………………………………………………………………………………………….. Noise Reduction……………………………………………………………………………………………………. Setting………………………………………………………………………………………………………………. Information…………………………………………………………………………………………………………. Restore Default……………………………………………………………………………………………………... Network Connection……………………………………………………………………………………………………... Setting up a Network Video Stream……………………………………………………………………………………… Additional Network Info……………………………………………………………………………………………. Camera Web Interface…………………………………………………………………………………………………….
  • Page 4: Supplied Accessories

    Supplied Accessories When you unpack your camera, check that all the supplied accessories are included: ⚫ Camera ....... 1 ⚫ AC Power Adaptor ....1 ⚫ PoE Splitter ......1 ⚫ Quick Start Guide ....1 Notes ⚫ Electrical Safety Installation and operation must be in accordance with national and local electric safety standards.
  • Page 5: Features

    H.264, H.265 & MJPEG IP streaming output (dual stream) up to 30 frames per second • Control of EPTZ and Settings PTZOptics VISCA over IP RS485 remote camera control interface Web-based IP remote camera control Button controls on back of camera ▪...
  • Page 6 Product Specifications Model PTEPTZ-ZCAM-G2 Type PTZOptics 3G-SDI HD 1080p Camera Features Video System 1080p-30/25, 720p-30/25 Sensor Panasonic 1/2.5", CMOS, Effective Pixels: 8.51M Scanning Mode Progressive Lens F=2.5mm, F1.8 – F2.8 Minimal Illumination 0.5 Lux (@F1.8, AGC ON) Shutter 1/30s - 1/10000s...
  • Page 7 General Specifications Power Connector JEITA type (DC IN 12V) or RJ45 via PoE 802.3af* Input Voltage 12VDC (10.8 - 13.0V DC) Current Consumption 0.3A (Max) Operating Temperature 14°F - 104°F [-10°C ~ 40°C] Storage Temperature -40°F - 140°F [-40°C ~ 60°C] Power Consumption 6W (Max) MTBF...
  • Page 8: Back Of The Camera

    Back of the Camera 1. DC12V Power Jack 5. RJ45 Network Connection 2. USB 2.0 connection (Future use) 6. Power LED Indicator 3. Phoenix Connector (RS485 & audio) 7. 3G-SDI Video Output 2 (EPTZ View) 4. Menu Navigation Buttons 8. 3G-SDI Video Output 1 (Full View) Note: For a high quality and reliable SDI signal we recommend utilizing the included PoE Splitter when powering via PoE.
  • Page 9: Serial Communication Control

    Serial Communication Control In default working mode, the camera is able to connect to a VISCA controller with an RS485 serial interface. ➢ RS485 Communication Control The camera can be controlled via RS485, Half-duplex mode, with support for VISCA, Pelco-D or Pelco-P protocol.
  • Page 10: Visca Command List

    PTZOptics VISCA Command List Part 1: Camera Issued Commands ACK/Completion Message Command Function Command Packet Comments z0 4y FF Returned when the command is accepted. (y: Socket No.) ACK/Completion z0 5y FF Messages Returned when the command has been Completion (y: Socket No.)
  • Page 11 Part 2: PTZOptics VISCA Command List Command Function Command Packet Comments 8x 01 04 00 02 FF CAM_Power Power ON/OFF 8x 01 04 00 03 FF 8x 01 04 07 00 FF Stop 8x 01 04 07 02 FF Tele (Standard)
  • Page 12 mode Iris priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode 8x 01 04 39 0D FF Bright Bright Mode(Manual control) Reset 8x 01 04 0B 00 FF 8x 01 04 0B 02 FF Iris Setting CAM_Iris Down 8x 01 04 0B 03 FF 8x 01 04 4B 00 00 0p 0q FF...
  • Page 13 8x 01 06 01 VV WW 03 03 FF DownRight 8x 01 06 02 VV WW 0Y 0Y 0Y Stop 0Y 0Z 0Z 0Z 0Z FF 8x 01 06 03 VV WW 0Y 0Y 0Y AbsolutePosition 0Y 0Z 0Z 0Z 0Z FF 8x 01 06 04 FF RelativePosition Home...
  • Page 14 Part 3: PTZOptics VISCA Query Command List Inquiry Command List Command Command packed Inquiry Packet Comments y0 50 02 FF 8x 09 04 00 FF y0 50 03 FF CAM_PowerInq Off (Standby) y0 50 04 FF Internal power circuit error...
  • Page 15 CAM_PictureEffectModeI y0 50 04 FF B&W y0 50 02 FF 8x 09 04 61 FF CAM_LR_ReverseInq y0 50 03 FF y0 50 02 FF 8x 09 04 66 FF CAM_PictureFlipInq y0 50 03 FF p: Color Gain setting 0h (60%) to Eh 8x 09 04 49 FF y0 50 00 00 00 0p FF CAM_ColorGainInq...
  • Page 16 pp: R_Gain qq: B_Gain r: WB Mode s: Aperture y0 50 0p 0p 0q 0q 0r tt: AE Mode 8x 09 7E 7E 01 FF 0s tt 0u vv ww 00 xx CAM_CameraBlockInq u.bit2: Back Light 0z FF u.bit1: Exposure Comp. vv: Shutter Position ww: Iris Position xx: Bright Position...
  • Page 17 Part 4: PTZOptics VISCA over IP Command List Command Function Command Packet Comments 81 01 04 00 02 FF CAM_Power Power ON/OFF 81 01 04 00 03 FF 81 01 04 07 00 FF Stop 81 01 04 07 02 FF...
  • Page 18 81 01 04 39 00 FF Full Auto Automatic Exposure mode Manual 81 01 04 39 03 FF Manual Control mode 81 01 04 39 0A FF CAM_AE Shutter priority Shutter Priority Automatic Exposure mode Iris priority 81 01 04 39 0B FF Iris Priority Automatic Exposure mode 81 01 04 39 0D FF Bright...
  • Page 19 02 FF speed) YYYY: Pan Position 81 01 06 01 VV WW 01 Left ZZZZ: Tilt Position 03 FF 81 01 06 01 VV WW 02 Right 03 FF 81 01 06 01 VV WW 01 Upleft 01 FF 81 01 06 01 VV WW 02 Upright 01 FF 81 01 06 01 VV WW 01...
  • Page 20 Limit CAM_UACStatus Toggle USB Audio 81 2A 02 A0 04 0p FF p=2: On, p=3: Off Part 5: PTZOptics VISCA over IP Query Command List Inquiry Command List Command Command packed Inquiry Packet Comments 90 50 02 FF...
  • Page 21 81 09 04 4A FF 90 50 00 00 0p 0q FF CAM_ShutterPosInq pq: Shutter Position 81 09 04 4B FF 90 50 00 00 0p 0q FF CAM_IrisPosInq pq: Iris Position 81 09 04 4D FF 90 50 00 00 0p 0q FF CAM_BrightPosInq pq: Bright Position 90 50 02 FF...
  • Page 22 90 50 01 FF Normal 90 50 02 FF 90 50 02 FF 81 2A 02 A0 04 CAM_UACInq 90 50 03 FF Part 6: Pelco-D Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 0xFF Address 0x00 0x08 Pan Speed Tilt Speed...
  • Page 23 0xA0 Address 0x00 0x2B 0x00 0x02 0xAF Manual Focus 0xA0 Address 0x00 0x51 0x00 0x00 0xAF Query Pan Position Value Low Query Pan Position 0xA0 Address 0x00 0x59 Value High Byte 0xAF Byte Response 0xA0 Address 0x00 0x53 0x00 0x00 0xAF Query Tilt Position Value Low...
  • Page 24: Exposure

    On Screen Display Menu ExpCompMode: Exposure Compensation mode Options include: On, Off (Only available in Auto mode) Main Menu ExpComp: Exposure Compensation value. Options include: -7 ~ +7 There are many ways to adjust the camera’s On (Only available once ExpCompMode is On) Screen Display (OSD) Menu.
  • Page 25: Image

    COLOR IMAGE WB Mode Auto Luminance AWB Sens High Contrast RG Tuning Sharpness BG Tuning Flip-H Saturation Flip-V Gamma 0.45 Style Norm Select Item Change Value [Menu] Back Select Item Change Value [Menu] Back WB Mode: Modes include: Auto, Indoor, Outdoor, OnePush, Manual, VAR Luminance: Brightness value.
  • Page 26: Setting

    NR2D-Level: 2D noise reduction value. Communication Setup page, as shown in the figure Options include: Auto, Off, 1 ~ 5 below. NR3D-Level: 3D noise reduction value. COMMUNICATION SETUP Off, 0 ~ 8 Version 7.2.50 Model 09.HI Setup Date 2018-06-30 192.168.111.31 Move the cursor to the “Setup”...
  • Page 27: Network Connection

    2. Next, go online and download the IP Address Settings Tool. It’s available for Windows & Mac OS at ptzoptics.com/download. Rev 1.3 10/20...
  • Page 28 From the Web Interface, you have two (2) ways to view the video feed. a. Set the secondary stream to MJPEG. b. Install the PTZOptics ActiveX Plugin and use Internet Explorder. i. For more detail, go to help.ptzoptics.com. 7. From the Web Interface, you can control the camera using the arrows on the left side. You can also adjust many of your camera’s settings via this IP interface.
  • Page 29 Discovering your Network Info To discover your IP address range/scheme, Subnet Mask, Gateway, & First DNS, follow the instructions below for Windows or Mac OS. You may need to talk with your IT department to obtain this information. Windows 1. Open the Start menu and type “CMD” into the search bar. 2.
  • Page 30: Camera Web Interface

    Camera Web Interface The Web Interface allows you to control the camera, view the video feed, and adjust many of the camera’s settings. Menu The Menu allows you to traverse the Web Interface. By default, the “Live” option is selected. Live This tab allows you to view the video feed of the camera.
  • Page 31: Video

    Video VENC Enable: Enable / Disable Network Video Encoding HDVLC: Enable / Disable High-Level Data Link Control Video Format: Supports 50Hz (PAL), 60Hz (NTSC), & OSD formats. Encode Level: Supports baseline, mainprofile, highprofile, & svc-t. EPTZ: Enable / Disable Electronic Pan / Tilt / Zoom NDI Preset: Supports Off, Medium, &...
  • Page 32: Image

    Image Brightness: Brightness slider. Default: 7 Saturation: Saturation slider. Default: 3 Contrast: Contrast slider. Default 7 Sharpness: Sharpness slider. Default: 1 Hue: Hue slider. Default: 7 Flip & Mirror: Check the Flip and/or Mirror buttons to rotate the image accordingly. Audio Audio Switch: Enable / Disable audio embedding Audio Type: AAC...
  • Page 33: Network

    Network LAN Settings: The Lan Settings section allows you to adjust the IP parameters of the camera. The default IP address of the camera is 192.168.100.99. You cannot change the MAC address. IP Configuration Type: Fixed IP Address (Static) & Dynamic IP Address (DHCP). IP Address: Camera’s IP address.
  • Page 34 Port Settings: The Port Settings section allows you to adjust the network ports of the camera. HTTP Port: This port is used for HTTP-CGI control, and for the web application. Default: 80. RTSP Port: This port is used for the RTSP streaming protocol. Default 554. PTZ Port: This port is used for the TCP/IP control protocol.
  • Page 35: Information

    Port: This port is used for the SDK protocol. Default 1234 NTP Settings: The NTP Settings section allows you to enable / disable the Network Time Protocol of the camera. Time Zone: Adjust the time zone you wish to use with NTP. NTP Time Sync: Enable / Disable NTP Time Sync Server Address: Text field for NTP server.
  • Page 36 Focus Lock http://[camera ip]/cgi-bin/param.cgi?ptzcmd&[action]_mfocus [Action]: lock unlock Home Position http://[camera ip]/cgi-bin/ptzctrl.cgi?ptzcmd&home PT Reset http://[camera ip]/cgi-bin/param.cgi?pan_tiltdrive_reset Preset http://[camera ip]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[position number] [Action]: posset poscall [Position Number]: Direct Position Recall http://[camera ip]/cgi-bin/ptzctrl.cgi?ptzcmd&[mode]&[pan speed]&[tilt speed]&[pan position]&[tilt position] [Mode]: (Absolute position), (Relative position) [Pan Speed]: (Slowest) ~ (Fastest) [Tilt Speed]:...
  • Page 37 [Mode]: bright saturation contrast sharpness [Level]: Image Orientation http://[camera ip]/cgi-bin/param.cgi?post_image_value&[mode]&[state] [Mode]: flip mirror [State]: (flip / mirror), (default) Default Image Settings http://[camera ip]/cgi-bin/param.cgi?get_image_default_conf HTTP-CGI – Inquiries Video http://[camera ip]/cgi-bin/param.cgi?get_media_video Network Video Configuration Audio http://[camera ip]/cgi-bin/param.cgi?get_media_audio Network Audio Configuration Network http://[camera ip]/cgi-bin/param.cgi?get_network_conf Network Configuration Information http://[camera ip]/cgi-bin/param.cgi?get_device_conf...
  • Page 38: Photobooth Functionality

    Photobooth Functionality Your PTZOptics camera can quickly and easily take a series of four (4) still image or video files that are stored on the camera and made accessible with a standard web browser on the same network. Photos You have two (2) options to initiate a series of four (4) still images to be captured…...
  • Page 39: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Camera Maintenance • If the camera will not be used for a long time, please turn off the power switch. • Use a soft cloth or lotion-free tissue to clean the camera body. • Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.
  • Page 40 Copyright Notice The entire contents of this manual, whose copyright belongs to PTZOptics, may not be cloned, copied or translated in any way without the explicit permission of the company. Product specifications and information referred to in this document are for reference only and as such are subject to updating at any time without prior notice.

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