PTZOptics Move 4K User Manual
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PTZOptics Move 4K User Manual

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PTZOptics Move 4K User Manual
MODEL No.
PT12X-4K-GY, PT12X-4K-WH
PT20X-4K-GY, PT20X-4K-WH
PT30X-4K-GY, PT30X-4K-WH

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  • Page 1 Share Your Vision PTZOptics Move 4K User Manual MODEL No. PT12X-4K-GY, PT12X-4K-WH PT20X-4K-GY, PT20X-4K-WH PT30X-4K-GY, PT30X-4K-WH...

  • Page 2: Table Of Contents

    Troubleshooting ........ptzoptics.com II 1-800-486-5276...

  • Page 3: Precautions

    Ŝ After installation is complete, power on the camera. Ŝ Do not dismantle the camera - PTZOptics is not responsible for any unauthorized modification or dismantling. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 4: Packing List

    Warranty PTZOptics includes a limited parts & labor warranty for all PTZOptics manufactured cameras. The warranty is valid only if PTZOptics receives proper notice of such defects during the warranty period. PTZOptics, at its option, will repair or replace products that prove to be defective. PTZOptics manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices.

  • Page 5: Fcc Statement

    Copyright Notice The entire contents of this manual / guide, whose copyright belongs to PTZOptics, may not be cloned, copied, or translated in any way without the explicit permission of the company. The product specifications referred to in this document are for reference only and as such are subject to updating at any time without prior notice.

  • Page 6: Features

    ™ Features • Automatic Tracking Advanced algorithms to enable auto-tracking in various scenarios such as education, conferences, and live broadcasts. • 12X, 20X, 30X Optical Zoom Models 8 million pixel ultra-high resolution 4K telephoto lens in 12X, 20X, or 30X optical zoom.

  • Page 7: Technical Specifications

    0.5 Lux @ (F1.8, AGC ON) Shutter 1/30s ~ 1/10000s White Balance Auto, Indoor, Outdoor, One Push, Manual, VAR Backlight Compensation Supported Digital Noise Reduction 3D Digital Noise Reduction 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 8 ™ Video Signal Noise Reduction ≥55dB Horizontal Field of View (12X)..6.9° ~ 72.5° (20X)..3.5° ~ 60.7° (30X)..2.5° ~ 59.2° Veritical Field of View (12X)..3.9° ~ 44.8° (20X)..1.9° ~ 34.1° (30X)..1.4° ~ 34.6° Horizontal Rotation Range ±170°...
  • Page 9 1x USB 2.0: type A ▪ 1x 3G-SDI: BNC type, 800mVP-p, 75Ω, Along to SMPTE 424M standard Audio Interface ▪ 1x 3.5mm Line level Input ▪ 1x 3.5mm Line level Output 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 10 ™ Communication Interface ▪ 1x 8-pin Mini DIN RS232 Input, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P ▪ 1x 8-pin Mini DIN RS232 Output, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P ▪ 1x 2-pin Phoenix port RS485 Input / Output, Max distance: 3,937ft / 1200m, Protocol: VISCA / Pelco-D / Pelco-P 4x IR Addresses, Max distance 30ft / 9m...

  • Page 11: Dimensions

    ™ Dimensions 12X & 20X Models 6.93in 5.57in 6.65in 30X Model 8.98in 6.69in 7.12in 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 12: Connection Guide

    ™ Connection Guide 1. To start your camera, please connect the power adapter to the DC-12V power connector port on the back of the camera, ensuring all connections are correct and secure. 2. The power indicator on the front panel of the camera will illuminate. 3.

  • Page 13: Resolution Dial

    720p 59.94 720p 29.97 2160p 29.97 1080p 29.97 2160p 59.94 1080p 59.94 2160p 25 1080p 25 2160p 30 1080p 30 2160p 50 1080p 50 2160p 60 1080p 60 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 14: Ir Remote Controller Guide

    ™ IR Remote Controller Guide Ver 2.0 A_6/28/2023...
  • Page 15 {Manual]: Manually control focus. Press [FAR] to focus on a far object. Press [NEAR] to focus on a near object. 10. Camera Select Buttons Press a number to select the corresponding camera you want to operate. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 16 ™ 11. # Button For multiple functions. Typically used when calling shortcuts 12. Multiple Function Buttons Function 1: Auto Tracking Control ▪ [F1]: Enable video-based auto-framing (nonfunctional) ▪ [F2]: Enable audio-based auto-tracking (nonfunctional) ▪ [F3]: Enable video-based auto-tracking ▪ [F4]: Disable auto-tracking Function 2: For setting camera IR address.

  • Page 17: Shortcut Functions

    [#] > [*] > [#] > [8]: Sets IP address to 192.168.100.88 [#] > [*] > [#] > [9]: Sets IP address to 192.168.100.89 [#] > [*] > [#] > [0]: Sets IP address to 192.168.100.80 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 18: On-Screen Display

    ™ On-Screen Display (Exposure) Mode: Auto, Manual, SAE, AAE, Bright Main Menu There are many ways to adjust the ExpCompMode: On, Off (Effective only in camera’s On-Screen Display (OSD) Menu. Full Auto mode). The following instructions will go over Exp-Comp: -7 ~ +7 (Effective only when the OSD Menu while using the included ExpCompMode is On).
  • Page 19 Options include: On, Off Saturation: Camera Saturation value. Style: Default, Norm, Bright, PC Options include: 20% - 200% Hue: Camera Hue value. Options include: 0 ~ 14 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 20 ™ P / T / Z Setup Move the main menu cursor to [Focus], Move the main menu cursor to [Setup], and press [HOME] key enter the Focus and press [HOME] key enter the Setup page as shown in the following figure: page, as shown in the following figure.
  • Page 21 V_Address: VISCA protocol camera address Options include: 1 ~ 7 V-AddrFix: When enabled, the Visca address will not change. Options include: Off, On Net Mode: Control type Options include: Serial, Parallel 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 22: Serial Communication Control

    ™ Serial Communication Guide RS-232 Interface Function IR OUT For Daisy Chain Control For Intial Connection Camera Windows DB-9 Camera Mini DIN 1. DTR 1. CD 1. DTR 1. DTR 2. DSR 2. RXD 2. DSR 2. DSR 3. TXD 3.

  • Page 23: Rs-485 Interface

    Ŝ To connect multiple cameras, you have the option to connect via daisy-chain or home run. 4. In either method, multiple wires will be connected to a single phoenix connector port. RS-485 Daisy-Chain Connection RS-485 Home Run Connection 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 24: Network Connection

    IP address, the camera will default to “192.168.100.88”. If you don’t know the camera IP, please do one of the following: Method 1: Use a Internet browser and type in “http:/ /ptzoptics.local/” to reach the camera’s web inter face. The username and password are both “admin” by default. The Network Settings page will allow you to make adjustments to the camera’s network settings.
  • Page 25 4. Locate the “IPv4 Address” in that section. This is your computers local IP address. 5. In the example above, the PC’s local address is “192.168.15.117”, making the network range “192.168.15.xxx”. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 26 ™ 1. Open a new Finder window and go to the Applications folder. 2. Open the Utilities folder and select the Terminal program. 3. Once the Terminal program is open, type in “ipconfig getifaddr en0” and press the Enter key. 4.

  • Page 27: Ndi®|Hx 3 Connection

    4. Select your camera. The NDI feed will utilize the camera’s device friendly name. NewTek® NDI®, NDI® 4 & NDI®|HX are all registered trademarks by NewTek®. Please note that your NDI License key is non-transferrable. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 28: Web Ui

    Web UI Accessing the Camera 1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. Enter the username and password into the login fields. Both the username and password are “admin” by default. You can change the login credentials on the System Settings page.
  • Page 29 Tally Status: The Tally Status icon will mirror the tally light built into the camera as an easy reminder for when the camera is in Preview (green) or Program (red). This can be toggled on or off on the Camera Settings page. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 30 ™ Camera Settings The Camera Settings page gives you access to the Camera’s Video Feed, PTZ Control, OSD Menu, Preset Control, Speed Settings, Image Settings & Control Settings. All settings in the Image tab are also available in the camera’s menu. The settings are offered in the Web UI so you don’t have to open the Menu while the camera is in use.
  • Page 31 You must hit the “Apply” button for these changes to take effect. ▪ The “Default” button will revert the Image settings to factory default. ▪ The “Undo” button will revert the Image settings to the last saved settings. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 32 ™ Exposure The Advanced Image > Exposure tab within the Camera Settings page allows you to fine-tune the camera’s Exposure settings to ensure image clarity as well as ensure the images from multiple cameras match. ▪ You must click the “Apply” button to save the Exposure settings to the camera. ▪...
  • Page 33 You must click the “Apply” button to save the Color settings to the camera. ▪ The “Default” button will revert the Color settings to factory default, as shown in the image above 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 34 ™ Focus The Advanced Image > Focus tab within the Camera Settings page allows you to adjust the var- ious focus settings, including Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Focus Lock and Focus Limit. ▪ You must click the “Apply” button to save the Focus settings to the camera. ▪...
  • Page 35 You must click the “Apply” button to save the Mode to the camera. ▪ The “Cancel” button will revert the Mode settings to the last saved settings. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 36 ™ Control Ports The Control > Ports tab on the Camera Settings page allows you to change the camera’s TCP, UDP & HTTP control ports. The Sony UDP Port can not be changed. ▪ You must click the “Apply” button to save the Ports to the camera. ▪...
  • Page 37 The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 38 ™ Video Encoding Settings ▪ HDMI/SDI Output: Set either HDMI or SDI to output video (not simultaneous).Options include: HDMI, SDI ▪ Refresh Rate: Frequency adjustment for displays. Select the refresh rate for your region. Ŝ Options include: Dial Priority, 50Hz, 60Hz ▪...
  • Page 39 Enable USB Audio: Define whether the USB video out includes audio. Ŝ Options include: On, Off ▪ ADTS Options: Select whether Audio Data includes timestamps. Ŝ Options include: On, Off 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 40 ™ Streaming Settings The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings Multicast Settings & ONVIF Settings sections. Ver 2.0 A_6/28/2023...
  • Page 41 Ŝ Multicast Port SD: The Multicast Port SD is how you reach the SD stream through RTP Multicast. • ONVIF Settings Ŝ Enable ONVIF: Toggle ONVIF control on or off. Ŝ ONVIF Authentication: Toggle ONVIF Authentication on or off. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 42 ™ Profile Settings The Profile Settings page gives you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS & Tutorial Mode sections. Ver 2.0 A_6/28/2023...
  • Page 43 Ŝ Download Button: Download the currently selected CSS Color Mode • Tutorial Mode Ŝ Show Tutorial Mode: While checked, the Information Symbols and associated text will be available, giving a description of each available setting. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 44 ™ Network Settings The Network Settings page accesses the LAN Settings & NTP Settings sections. Ver 2.0 A_6/28/2023...
  • Page 45 Ŝ NTP Time Zone: Select your time zone. Ŝ Server Address: Define the NTP Server Address you wish to utilize. Ŝ Time Interval: Define how frequently NTP queries the server (in seconds). 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 46 ™ MIDI Control The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass Command Edit & Information sections. The MIDI Control page can be reached by accessing the HTTPS version of the camera’s web interface. (https:/ /[Camera IP]/). The page must remain open for MIDI Control to function.
  • Page 47 Ŝ Last Command Event: The most recent MIDI Event the Controller sent. Ŝ Last MIDI Command: The most recent MIDI Command the Controller sent. Ŝ Last Command Value: The most recent MIDI Value the Controller sent. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 48 Ŝ Firmware Version: The Firmware Version displays the firmware file currently running on the camera. Ŝ Device Model: The Device Model is a field that PTZOptics uses to designate the camera. Ŝ Webware Version: The Webware Version is the version of the web interface.
  • Page 49 “!@#$^()” can be used, up to 15 characters. Please note the circles in the field are encrypted and do not reflect the password saved on the camera. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 50 ™ • Firmware Check Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics at https:/ /firmware.ptzoptics.com/ Ŝ Check Firmware Version: Check to see if your camera is running the latest firmware from the Firmware Update Server.

  • Page 51: Serial & Ip Command List

    0) auto focus mode. Executable VISCA over IP control: z = 9 Serial VISCA control: z = Camera Address + 8 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 52 ™ Part 2: PTZOptics Command List Command Function Command Packet Comments IF Clear Broadcast 8x 01 00 01 FF I/F Clear 8x 01 04 00 02 FF Power On/Off CAM_Power 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF...
  • Page 53 CAM_RTuning Direct 8x 0A 01 12 pq FF pq: Red / Blue Tuning position 0x00 (-10) ~ 0x14 Direct 8x 0A 01 13 pq FF CAM_BTuning (+10) 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 54 ™ Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual exposure mode Shutter Priority 8x 01 04 39 0A FF Shutter priority auto ex- CAM_AE posure mode Iris Priority 8x 01 04 39 0B FF Iris priority auto exposure mode Bright...
  • Page 55 8x 01 04 3F 01 pp FF to 127) Recall 8x 01 04 3F 02 pp FF Preset Speed 8x 01 06 01 p FF P: Speed grade (0x01 ~ Preset_Recall_ Speed 0x18) 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 56 ™ CAM_ImageFreeze Freeze Image 8x 01 04 62 0p FF p: 2 ON; p: 3 OFF 8x 01 04 61 02 FF Image Flip Horizontal On CAM_LR_ Reverse / Off 8x 01 04 61 03 FF 8x 01 04 66 02 FF Image Flip Vertical On / CAM_PictureFlip 8x 01 04 66 03 FF...
  • Page 57 8x 0B 01 02 FF CAM_NDIMode 8x 0B 01 03 FF 8x 0B 01 04 FF CAM_Multicast Mode Multicast Mode 8x 0B 01 23 0p FF p=1: On, p=2: Off 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 58 8x 01 04 A0 10 FF Reset to Factory Settings Reset Network 8x 0A 01 AA FF CAM_NetworkReset Parameters Part 3: PTZOptics Query Command List CAM_PowerIng 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF Off (Standby)
  • Page 59 Auto Sharpness 8x 09 04 05 ApertureModeInq y0 50 03 FF Manual Sharpness (Sharpness) y0 50 02 FF 8x 09 06 06 SYS_MenuModeInq y0 50 03 FF 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 60 ™ y0 50 02 FF CAM_ 8x 09 04 63 PictureEffectModeInq y0 50 04 FF B&W CAM_MemoryInq 8x 09 04 3F FF y0 50 0p FF p: Memory number last operated y0 50 02 FF CAM_LR_ReverseIng 8x 09 04 61 FF y0 50 03 FF y0 50 02 FF CAM_PictureFlipIng...
  • Page 61 00 xx 0z FF R: WB Mode, S: Aperture TT: AE Mode, U.bit2: Backlight U.bit1: Exposure Comp, VV: Shutter position. WW: Iris position, XX Bright position, Z: Exposure Comp position 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 62 ™ CAM_OtherBlockIng 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r P.bit0: Power 1: On, 0: Off, 00 00 00 00 00 Q.bit2: LR Reverse: 1: On, 0: Off 00 00 00 00 FF R.bit3~0: Picture Effect Mode CAM_ 8x 09 7E 7E 03 FF y0 50 00 00 00 00 P: AF Sensitivity...
  • Page 63 Value Low Response Byte Byte Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low Response Byte Byte 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 64: Troubleshooting

    ™ Maintenance and Troubleshooting Camera Maintenance 1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent.
  • Page 65 Ŝ The default control ports are as follows: TCP: 5678, UDP: 1259, Sony UDP: 52381 If you need further assistance, please contact our support team at https://community.ptzoptics.com/s/login/ 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

This manual is also suitable for:

Pt12x-4k-gyPt12x-4k-whPt20x-4k-gyPt20x-4k-whPt30x-4k-gyPt30x-4k-wh

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