Troubleshooting Details; Starting Troubleshooting - Panasonic KX-FHD332C Service Manual

Compact plain paper fax and copier
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The number of help lists printed until now.
(32) NUMBER OF DIVIDED PRINTING IN FAX RECEPTION
The number of faxes received that were divided into more than one sheet since the unit was
purchased.
(33) Not Used
(34) FAX MODE
Means the unit received a fax message in the FAX mode.
(35) MAN RCV
Means the unit received a fax message by manual operation.
(36) FRN RCV
Means the unit received a fax message by friendly signal detection.
(37) VOX
Means the unit detected silence or no voice.
(38) RMT DTMF
Means the unit detected DTMF (Remote Fax activation code) entered remotely.
(39) PAL DTMF
Means the unit detected DTMF (Remote Fax activation code) entered by a parallel connected
telephone.
(40) TURN-ON
Means the unit started to receive after 10 rings. (Remote Turn On: Service Code #573)
(41) TIME OUT
Means the unit started to receive after Ring Time Out in the EXT-TAM or TEL/FAX mode.
(42) IDENT
Means the unit detected Ring Detection.
(43) CNG OGM
Means the unit detected the CNG while it was sending the Dummy Ring Back Tone in the TEL/
FAX mode, or while answering a call in the EXT-TAM mode. Or means the unit detected the CNG
while it was sending the OGM in the ANS/FAX mode.
(44) CNG ICM
Means the unit detected the CNG while it was recording the ICM in the ANS/FAX mode.

6.6. TROUBLESHOOTING DETAILS

6.6.1. OUTLINE
Troubleshooting is for recovering quality and reliability by determining the broken component
and replacing, adjusting or cleaning it as required. First, determine the problem then decide the
troubleshooting method. If you have difficulty finding the broken part, determine which board is
broken. (For example: the Digital PCB, Analog PCB, etc.) The claim tag from a customer or
dealer may use different expressions for the same problem, as they are not a technician or
engineer. Using your experience, test the problem area corresponding to the claim. Also,
returns from a customer or dealer often have a claim tag. For these cases as well, you need to
determine the problem. Test the unit using the simple check list on
SIMPLE CHECK
LIST().
Difficult problems may be hard to determine, so repeated testing is necessary.

6.6.2. STARTING TROUBLESHOOTING

Determine the symptom and the troubleshooting method.
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