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Troubleshooting
Problem
Has odors.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No
Code
1
1C
2
3C
3
4C
4
4C2
60 English
Excessive suds collect in recesses and can cause foul odors.
•
•
Run a Self Clean cycle to sanitize periodically.
•
Dry the washing machine interior after a cycle has finished.
The Water Level sensor is not working properly.
•
Turn off the washer, unplug it, wait 30 seconds, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
NOTE
If the washer displays "1C", the washer will automatically drain
for 3 minutes. During this time, the POWER button is inoperative.
Check the motor for operation.
•
Try restarting the cycle.
•
If the problem continues, call for service.
Water is not supplied.
•
Make sure the water taps are open.
•
Make sure the water hoses are not clogged.
•
Make sure the water taps are not frozen.
•
Make sure the washing machine is operating with sufficient
water pressure.
•
Make sure that the cold water tap and the hot water tap are
properly connected.
•
Clean the mesh filter as it may be clogged.
NOTE
If the washer displays "4C", the washer will automatically drain
for 3 minutes. During this time, the POWER button is inoperative.
•
Make sure the cold water supply hose is firmly connected
to the cold water tap. If it is connected to the hot water tap,
laundry may be damaged when some cycles are run.
Action
Meaning
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