Samsung WA54M8750A SERIES User Manual
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Samsung WA54M8750A SERIES User Manual

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Washer

User manual

WA54M8750A*
WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 1
2017-02-02
2:07:04

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  • Page 1: User Manual

    Washer User manual WA54M8750A* WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 1 2017-02-02 2:07:04...

  • Page 2: Table Of Contents

    Operating instructions Loading your washer Getting started Washing a load of laundry Control panel Cycle overview Options Samsung Smart Home Washing clothes using the option button ATC (Auto Temperature Control) The basics Detergent use Features Maintaining your washer Cleaning the exterior...
  • Page 3 Specifications Fabric care chart Helping the environment Declaration of conformity Specification sheet Cycle chart SAVE THESE INSTRUCTIONS English 3 WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 3 2017-02-02 2:07:04...

  • Page 4: Safety Information

    Because the following operating instructions cover various models, the characteristics of your washer may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest Samsung service center or find help and information online at www.samsung.com.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 6 Safety information 10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2 weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes.
  • Page 7 Unplug the power plug by pulling the plug. • Failing to do so may result in electric shock or fire. If the power plug or power cord are damaged, contact your nearest Samsung service center. Installation cautions CAUTION Position the appliance so that the power plug is easily accessible.
  • Page 8 Safety information Critical usage warnings WARNING If the appliance is flooded, cut the power immediately and contact your nearest Samsung service center. If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center.
  • Page 9 • Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. • If you need to repair or reinstall the appliance, contact your nearest Samsung service center. • Failing to do so may result in electric shock, fire, problems with the product, or injury.
  • Page 10 Safety information • If the washer is used when it is flooded because of a draining problem, it may result in electric shock or fire due to electric leakage. Do not insert your hand under the washer. • This may result in injury. Insert the laundry into the washer completely so that laundry does not get caught in the lid.
  • Page 11 • This may result in electric shock or injury due to water leakage. Do not insert your hand into the detergent dispenser after opening it. • This may result in injury as your hand may be caught. Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer. •...
  • Page 12 Safety information • If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acid cleaning agent.
  • Page 13 Regulatory notice FCC Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1.
  • Page 14 Safety information FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co- located or operated in conjunction with any other antenna or transmitter.
  • Page 15 The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...

  • Page 16: Installation

    Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

  • Page 17: Overview Of Your Washer

    Overview of your washer Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center or your retailer. 01 Drain hose 02 Hose guide...
  • Page 18 Adjustable Plier Measuring tape NOTE • If you lose an accessory and want to purchase a replacement, contact the the Samsung customer care center (1-800-SAMSUNG (1-800-726-7864)). • The design of the parts and accessories may differ from the pictures above.

  • Page 19: Basic Location Requirements

    Basic location requirements Electrical WARNING • 120 Volt 60 Hz 15 AMP fuse or circuit An improperly connected equipment- breaker. grounding conductor can increase the risk Individual branch circuit serving only • of electrical shock. Check with a qualified your Washer is recommended. electrician or serviceman if you are not sure •...

  • Page 20: Drain Facility

    Installation The water faucets must be within 4 feet Never install your washer on a platform or (122 cm) of the back of your washer to weakly supported structure. match the inlet hoses provided with your Location considerations washer. Do not install your washer in areas where NOTE water may freeze, since your washer will Accessory inlet hoses are available in...
  • Page 21 Recessed area Side view - closet or confined area 1 in (2.5 cm) 21 in (53.3 cm) 27.0 in (68.6 cm) 2 in (5.1 cm) 29 7/16 in (74.4 cm) 6 in (15.2 cm) Gap between end of water valve and the wall •...
  • Page 22 Installation Required dimensions for Installation 61.0 in (155.0 cm) 27.0 in (68.6 cm) 39.2 in (99.5 cm) 42.4 in (107.7 cm) 48.0 in (310.0 cm 24.0 in (155.0 cm 3.0 in (7.6 cm) 29.3 in (74.4 cm) NOTE 42.4 in (107.7 cm) * Required spacing 22 English WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 22...

  • Page 23: Important Note To Installer

    Important note to installer Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional to install this washer. Installation flow chart Removing the Selecting a shipping bolts Connecting the Adjusting the Powering your...
  • Page 24 Installation STEP 2 Connecting the water supply hoses CAUTION Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
  • Page 25 1. Connect the ends of the water supply hoses to the hot and cold faucets. 2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with pliers. CAUTION When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes.
  • Page 26 Installation 4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer. CAUTION The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
  • Page 27 STEP 3 Connecting the drain hose The end of the drain hose can be positioned in three ways: In a wall standpipe or floor standpipe The standpipe must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm) If the drain pipe is built into the wall along side of the water faucets (A), fasten the drain hose to the water hoses using a plastic...
  • Page 28 Installation NOTE Connect the hose guide (A) within 3-5 in (7.6-12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer. NOTE The drain hose can be installed to a maximum height of 96 in (245 cm), but the...
  • Page 29 3. If the washer is level, the pulsator (A) will be positioned at the center of the tub as shown in the figure on the previous page. If it isn't, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.
  • Page 30 If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP 4 Leveling your washer” section on page 28 for instructions. STEP 7 Calibration Mode Your Samsung washer detects laundry weight automatically. For more accurate weight detection, please run Calibration Mode after installation is complete.

  • Page 31: Operating Instructions

    Operating instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Loading your washer • Fill the tub with dry, unfolded clothes. • Space the clothes evenly to enhance washing efficiency and performance and prevent excess wear or wrinkling of the clothes.

  • Page 32: Getting Started

    Operating instructions To add a forgotten item: 1. Press Start/Pause to pause the washer. 2. Wait for the door to unlock automatically, and then open the door. 3. Add the item, close the door, and then press and hold Start/Pause. The cycle will resume. Getting started 1.

  • Page 33: Washing A Load Of Laundry

    Washing a load of laundry WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Control panel Press to select a desired cycle in the left-most portion of the panel. 01 Cycle Selector When a cycle is selected, the cycle indicator lights up.
  • Page 34 20 washes) is recommended. No detergent or bleach is needed. After connecting the washer to your home network using the Samsung Smart Home app, you can control the washer remotely. 13 Smart Control When you start Smart Control, the Smart Control indicator blinks and the front door locks.

  • Page 35: Cycle Overview

    Cycle overview NOTE To minimize wrinkling of laundry, select PERM PRESS. Cycle Description For most fabrics including cottons, linens, and normally soiled NORMAL garments. HEAVY DUTY For sturdy, colorfast fabrics, heavily soiled garments. For sheer fabrics, bras, lingerie, silks, and other handwash-only DELICATES fabrics.

  • Page 36: Options

    Washing a load of laundry Options Child Lock • After the compulsory drain, the “CL” blinks at 1 second intervals and the To prevent children or infants from washer enters the “CL” mode. (When accidently starting or setting the washer, the washer is in the “CL”...
  • Page 37 CAUTION NOTE Once you have activated the Child Lock See the “Cycle chart” section on page 66 for • function, it continues working even if available option settings with each cycle. the power is turned off. 4. You can then store the selected cycle •...
  • Page 38 Washing a load of laundry 3. Press Start/Pause. The “Delay End” Mist Shower indicator will be lit, and the clock will Mist Shower sprays water from a nozzle begin counting down until it reaches the that is independent of the main water set time.
  • Page 39 Android market or Apple App store. on the smart phone. (Search word : Samsung Smart Washer/ 6. If the smartphone fails to recognize Dryer) the error code more than twice, enter...

  • Page 40: Samsung Smart Home

    Electronics to your smart device. NOTE • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • On other devices, some functions may operate differently.
  • Page 41 Getting started Using Samsung Smart Home, you can control your washer from your smart device remotely. For improved performance, the content and design of the app is subject to change without notice. 1. Launch the Samsung Smart Home App on your smartphone.

  • Page 42: Washing Clothes Using The Option Button

    Washing a load of laundry Washing clothes using the option button Pause Option Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” To remove or add laundry items, follow automatic control system. When you select these steps: a wash program, the machine will set the 1.

  • Page 43: Atc (Auto Temperature Control)

    ATC (Auto Temperature Control) The ATC function controls wash water NOTE temperature using the washer's built-in New washers must reduce the amount of temperature sensor (thermistor). energy usage as a first priority. When you use the most commonly used wash cycle, NOTE Normal (which is the regulation and UL By reacting to changes in external and...

  • Page 44: The Basics

    Washing a load of laundry The basics Prewash (Water Jet & Built-in sink) Water Jet function and the Built-in sink let you hand-wash items before you place them in the washing machine. The Water Jet function is available only when the lid is open and the water level is set to less than High.
  • Page 45 [Draining water added by the Water Jet function] • Select a cycle and press Start/Pause. The washer drains the water. • If the washer is off before it starts the wash cycle, it drains the water added by the Water Jet function.

  • Page 46: Detergent Use

    Washing a load of laundry Detergent use Your washer is designed to use high efficiency (HE) detergents. • For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds.

  • Page 47: Features

    Features Automatic dispenser Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer. The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running.
  • Page 48 Washing a load of laundry Loading the Liquid (or Powered) detergent compartment 1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. 2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
  • Page 49 Loading the Bleach compartment CAUTION Use liquid chlorine bleach only. 1. Add chlorine bleach to the bleach compartment (B). DO NOT overfill the bleach compartment. NOTE • Avoid splashing or over–filling the compartment. • Never pour undiluted liquid chlorine bleach directly onto the load or into the tub.
  • Page 50 Washing a load of laundry Loading the fabric softener compartment 1. Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful. 2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.

  • Page 51: Maintaining Your Washer

    Maintaining your washer WARNING The control board, heat sink, motor, inlet valve and pump are intentionally not grounded and may present a risk of electric shock only during servicing. Cleaning the exterior 1. Turn off the water faucets after finishing 2.

  • Page 52: Protecting The Top Cover And The Front Frame

    Maintaining your washer Protecting the top cover and the front frame Do not place any heavy or sharp objects or NOTE a detergent box on the washer. They can Since the entire washer has a high-gloss finish, scratch or damage the top cover of the unit. the surface can be scratched or damaged.
  • Page 53 2. Push in both sides of the drawer at the back simultaneously. When you feel the sides move inward, pull out the dispenser drawer. 3. Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.

  • Page 54: Self Clean

    Maintaining your washer Self Clean Self Clean is a self-cleaning cycle that removes mold that may occur inside the washer. 1. Press Power. 2. Select Self Clean. Once Self Clean is selected, the only function that can be set is Delay End. 3.

  • Page 55: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure your home electrical system is providing electrical power that matches the requirements of the washer. See page 19. Does not turn on.
  • Page 56 Troubleshooting Problem Action • Make sure the washing machine is on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object. •...
  • Page 57 Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the mesh filters. The water inlet mesh filters may be clogged.
  • Page 58 Troubleshooting Problem Action • Make sure all hose connections are tight. • Make sure the water supply hoses' rubber washers are in the correct position. Screw tightly again. • Make sure the end of the drain hose is correctly inserted and secured to the drain system.

  • Page 59: Information Codes

    Run a Self Clean cycle to sanitize periodically. • Dry the washing machine interior after a cycle has finished. If a problem persists, contact a local Samsung service center. Information codes The washer may display information codes to help you understand what is occurring with your washer better.
  • Page 60 • Turn off the washer, unplug it, wait one minute, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. The electronic control needs to be checked (Over Voltage Error). • Check if power is supplied properly.
  • Page 61 “Ub” check message will appear in the display. Display for additional rinsing. • Show additional rinsing in sensing unbalance. • Method of releasing the display. - Any key input. For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG). English 61 WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 61 2017-02-02 2:07:16...

  • Page 62: Specifications

    Specifications Fabric care chart The clothes washer can not ensure The following symbols provide garment care direction. The clothing care labels include these temperatures because the actual symbols for drying, bleaching, drying and temperature of the water entering your ironing, or dry cleaning when necessary. The washer depends on water heater settings use of symbols ensures consistency among and regional water supply temperatures.
  • Page 63 Heat setting Dry-clean High Dry-clean Medium Do not dry-clean Line dry / Hang to dry Any heat Drip dry No heat / Air Dry flat Iron dry or steam temperatures High Medium Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron)

  • Page 64: Helping The Environment

    Specifications Helping the environment • Your washer is manufactured from • Do not exceed the detergent quantities recyclable materials. If you decide to recommended in the detergent dispose of it, please observe local waste manufacturers’ instructions. disposal regulations. Cut off the power •...

  • Page 65: Specification Sheet

    Specification sheet Type Top loading washer Model name WA54M8750A* A. Height 42.4 (107.7) B. Width 27.0 (68.6) Dimensions (inches (cm)) C. Height with lid open 61.0 (155.0) D. Depth 29.3 (74.4) Water pressure (psi (kPa)) 20 - 116 (137 - 800) Spin revolution 800 rpm NET weight (kg (lb))

  • Page 66: Cycle Chart

    Specifications Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Spin Soil Level : factory setting EH: Extra Hot EH: Extra High EH: Extra Heavy : can be selected H: Hot H: High H: Heavy W: Warm...
  • Page 67 Options Cycle Pre Soak Extra Rinse Eco Plus Fabric Softener NORMAL     HEAVY DUTY     SUPER SPEED   DEEP WASH     DELICATES   BRILLIANT WHITES     BEDDING/ ...
  • Page 68 If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 69 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 70 Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Visits by a Service Engineer to explain functions, maintenance or installation are not covered by warranty. Please contact your Samsung call agent for help with any of these issues. 70 English WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 70 2017-02-02 2:07:20...
  • Page 71 If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 72 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 73 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance or installation are not covered by warranty. Please contact your Samsung call agent for help with any of these issues. English 73 WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 73 2017-02-02 2:07:20...
  • Page 74 Memo WA8700M_WA54M8750A_DC68-03774B-01_EN.indd 74 2017-02-02 2:07:20...
  • Page 75 ¿TIENE PREGUNTAS O COMENTARIOS? PAÍS LLAME AL O VISITE NUESTRA PÁGINA WEB 1-800-SAMSUNG (726-7864) U.S.A www.samsung.com/us/support 1-844-SAM-PAYS (726-7297) www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) DC68-03774B-01 WA8700M_WA54M8750A_DC68-03774B-01_MES.indd 76 2017-02-02 2:09:53...

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