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Summary of Contents for Seagate ST12000NM0027
- Page 1 Enterprise Capacity 3.5 HDD v7 SAS Product Manual 512E* Standard model ST12000NM0027 Self-Encrypting Drive (SED model ST12000NM0037 * Default configuration is 512E. Section 4.1.2 to Fast Format to 4KN in seconds 100815204, Rev. C November 2017...
- Page 2 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Raid Rebuild and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are the property of their respective owners.
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Page 3: Table Of Contents
Seagate® Technology Support Services ........ - Page 4 Mechanical specifications ..............34 Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
- Page 5 Grounding ................. . 41 Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
- Page 6 Additional information ..............55 Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
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Page 7: Seagate® Technology Support Services
For information regarding online support and services, visit: http://www.seagate.com/contacts/ For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/ For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/ Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 8: Scope
Scope This manual describes Seagate® Enterprise Capacity 3.5 HDD v7 SAS (Serial Attached SCSI) disk drives. Enterprise Capacity 3.5 HDD v7 drives support the SAS Protocol specifications to the extent described in this manual. The SAS Interface Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate SAS drives. -
Page 9: Applicable Standards And Reference Documentation
Section 9.3. Standards The Enterprise Capacity 3.5 HDD v7 family complies with Seagate standards as noted in the appropriate sections of this manual and the Seagate SAS Interface Manual, part number 100293071. The drives are recognized in accordance with UL 60950-1 as tested by UL, CSA 60950-1 as tested by CSA, and EN60950-1 as tested by TUV. -
Page 10: European Union (Eu) Ce Marking Requirements
Morocco Commodity Mark To satisfy our OEM customers, Seagate has added the Moroccan Commodity Mark to the drives provided to the OEM for the sale of Customer Kits produced by our OEM customers that are intended to be incorporated into the OEM's finished system-level product by an end user. -
Page 11: Fcc Verification
Restriction of Hazardous Substances in Electrical and Electronic Equipment Seagate drives are designed to be compliant with the European Union RoHS "Recast" Directive 2011/65/EU (RoHS 2) as amended by Directive (EU) 2015/863. The RoHS2 restricts the use of certain hazardous substances such as Lead, Cadmium, Mercury, Hexavalent Chromium, Polybrominated Biphenyls (PBB) and Polybrominated Diphenyl Ether (PBDE), BisBis(2-Ethylhexyl) phthalate (DEHP), Benzyl butyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP) in electrical and electronic equipment (EEE). -
Page 12: China Requirements -China Rohs 2
Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To comply with China RoHS 2, Seagate determines this product's Environmental Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014. -
Page 13: Reference Documents
TCG Storage Security Subsystem Class Enterprise Specification, Rev. 1.0 Specification for Acoustic Test Requirement and Procedures Seagate part number: 30553-001 In case of conflict between this document and any referenced document, this document takes precedence. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 14: General Description
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides excellent performance with minimal power dissipation. Seagate recommends validating the configuration with the selected HBA/RAID controller Note manufacturer to ensure use of full capacity is supported. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 15: Standard Features
• User-selectable logical block sizes for 512E (512, 520, 524 or 528 bytes per logical block). • Vertical, horizontal, or top down mounting Seagate Enterprise Capacity 3.5 HDD v7 SAS Self-Encrypting Drive models have the following additional features: • 32 Independent data bands •... -
Page 16: Formatted Capacities
Users having the necessary equipment may modify the data block size before issuing a format command and obtain different formatted capacities than those listed. To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate recommends product planning in one of two modes: Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. -
Page 17: Performance Characteristics
• 00 02 00 00 • Then Send Format Unit Command cdb: 04 14 00 00 01 00 // (FMTDAT = 1, DEFECT LIST FORMAT = 010b, FFMT = 01b) Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 18: General Performance Characteristics
4.4.1 and 4.4.2. All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are given in Table 9. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 19: Cache Operation
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the disk when it senses that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not likely to occur. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 20: Reliability Specifications
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 21: Reliability And Service
Discharge the static electricity from the drive carrier prior to inserting it into the system. The drive motor must come to a complete stop prior to changing the Caution plane of operation. This time is required to insure data integrity. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... - Page 22 This counter is referred to as the Failure History Counter. There is a separate Failure History Counter for each attribute. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
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Page 23: Thermal Monitor
• Track-follow error after retries are exhausted • Read error after retries are exhausted • Write error after retries are exhausted Recovered errors will not be reported as diagnostic failures. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... - Page 24 “not ready” cause. While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive. A Drive Not Ready condition is reported by the drive under the following conditions: •...
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Page 25: Product Warranty
See “Seagate® Technology Support Services” on page 6 for warranty contact information. Shipping When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty. -
Page 26: Physical/Electrical Specifications
• Specified and accumulated Start/Stops and Load/Unload cycles Power Condition Transitions Log Page reports (log page 0x1A, subpage 0x00) • Accumulated transitions to Active, Idle_A, Idle_B, Idle_C, Standby_Y, Standby_Z Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 27: Power Balance
Maximum DC 0.914 0.326 8.48 Maximum (peak) DC 1.274 1.138 Peak operating current (sequential write 64K16Q) Typical DCX 0.741 0.32 7.54 Maximum DC 0.758 0.325 Maximum (peak) DC 0.99 1.824 Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 28: Conducted Noise Immunity
250 mV pp from 20 KHz to 5 MHz. 6.4.2 Power sequencing The drive does not require power sequencing. The drive protects against inadvertent writing during power-up and down. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 29: Current Profiles
The +12V (top) and +5V (bottom) current profiles for the Enterprise Capacity 3.5 HDD drives are shown below. Figure 1. 12TB model current profiles. Note All times and currents are typical. See Table 3 for maximum current requirements. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 30: Power Dissipation
+5 volt current, +12 volt current, and total watts on the vertical axis. To calculate BTUs per hour, multiply watts by 3.4123. Figure 2. 12TB models (12Gb) DC current and power vs. input/output operations per second Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 31: Environmental Limits
Non-operating –40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. Temperature Check Point Figure 3. -
Page 32: Shock And Vibration
Disk drives shipped as loose load (not palletized) general freight will be packaged to withstand drops from heights as defined in the table below. For additional details refer to Seagate specifications 30190-001 (under 100 lbs/45 kg) or 30191-001 (over 100 lbs/ 45 Kg). - Page 33 36 in (914 mm) Drives packaged in single or multipacks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for general freight shipment shall withstand a drop test from 48 in (1070 mm) against a concrete floor or equivalent.
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Page 34: Acoustics
Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF) section. -
Page 35: Electromagnetic Susceptibility
26.11MM .138±.015 2 2.000 C L OF DRIVE Figure 5. Mounting configuration dimensions Note The image is for mechanical dimension reference only and may not represent the actual drive. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 36: About Self-Encrypting Drives
The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital communications industry. Seagate’s SED models comply with the standards published by the TCG. To use the security features in the drive, the host must be capable of constructing and issuing the following two SCSI commands: •... -
Page 37: Data Bands
In order to execute the RevertSP method the unique PSID (Physical Secure ID) printed on the drive label must be provided. PSID is not electronically accessible and can only be manually read from the drive label or scanned in via the 2D barcode. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 38: Defect And Error Management
SCSI defect and error management involves drive internal defect/error management and SAS system error considerations (errors in communications between the initiator and the drive). In addition, Seagate provides the following technologies used to increase data integrity and drive reliability: •... -
Page 39: Sas System Errors
This is in contrast to the system having to use the Reassign Command to reassign a location that was unreadable and then generate a write command to rewrite the data. DAR is most effective when AWRE and ARRE are enabled—this is the default setting from the Seagate factory. With AWRE and ARRE disabled DAR is unable to reallocate the failing location and will report an error sense code indicating that a write command is being attempted to a previously failing location. -
Page 40: Protection Information (Pi)
Types supported and which PI fields the drive supports checking. For further details with respect to PI, please refer to SCSI Block Note Commands - 3 (SBC-3) Draft Standard documentation. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 41: Installation
The drive may be mounted in any orientation. All drive performance characterizations, however, have been done with the drive in horizontal (discs level) and vertical (drive on its side) orientations, which are the two preferred mounting orientations. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 42: Cooling
Increased radiated emissions may result if users do not provide the maximum surface area ground connection between system ground and drive ground. This is the system designer’s and integrator’s responsibility. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 43: 10.0 Interface Requirements
• Concurrent port transfers—The drive supports receiving COMMAND, TASK management transfers on both ports at the same time. • Full duplex—The drive supports sending XFER_RDY, DATA and RESPONSE transfers while receiving frames on both ports. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 44: Scsi Commands Supported
Log Select PCR bit DU bit DS bit TSD bit ETC bit TMC bit LP bit Log Sense Application Client Log page (0Fh) Background Scan Results page (15h) (SBC-3) Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... - Page 45 Mode Sense (10) (same pages as Mode Sense 1Ah) Persistent Reserve In Persistent Reserve Out Prefetch (10) Prefetch (16) N.A. Read (6) Read (10) DPO bit supported FUA bit supported Read (12) Read (16) Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
- Page 46 Security Protocol In Y (SED models only) Security Protocol Out Y (SED models only) Seek (6) Seek (10) Send Diagnostics Supported Diagnostics pages (00h) Translate page (40h) Set Identifying Information A4h/06h Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
- Page 47 A = Support is available on special request. Approximately 1.5 increase in time to complete this command for a SED drive versus a non-SED drive of the same capacity. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
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Page 48: 10.3.1 Inquiry Data
Eight ASCII digits representing the eight digits of the product serial number. Bytes 16 through 26 reflect model of drive. The table above shows the hex values for Model ST12000NM0027. Refer to the values below for the values of bytes 16 through 26 of a particular model: ST12000NM0037 Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. -
Page 49: 10.3.2 Mode Sense Data
The following tables list the values of the data bytes returned by the drive in response to the Mode Sense command pages for SCSI implementation (see the SAS Interface Manual ). DEF = Default value. Standard OEM drives are shipped configured this way. CHG = Changeable bits; indicates if default value is changeable. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... - Page 50 Information Exceptions Control (1Ch) DEF 1C 0A 10 00 00 00 00 00 00 00 00 01 CHG 1C 0A 9D 0F FF FF FF FF FF FF FF FF Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
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Page 51: Miscellaneous Operating Features And Conditions
Figure 8 shows the location of the SAS device connector J1. Figures 9 and 10 provide the dimensions of the SAS connector. Details of the physical, electrical, and logical characteristics are provided within this section. The operational aspects of Seagate’s SAS drives are provided in the SAS Interface Manual. - Page 52 SEE Detail1 33.43 0.05 15.875 15.875 1.27 (14X) 1.27 (6X) 0.84 0.05 (22X) 5.08 0.15 B 4.90 0.08 0.35MIN C OF DATUM B Figure 9. SAS device plug dimensions Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
- Page 53 0.08 0.05 TO DATUM A 0.03 1.90 0.08 1.23 0.05 Detail 2 0.08 0.05 2.40 0.08 0.10 A SECTION B - B Figure 10. SAS device plug dimensions (detail) Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C...
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Page 54: 10.4.2 Physical Characteristics
Power Disable (T10 Industry Standard) for remote management of the end device. Allows power cycling / power saving to be controlled by the host via interface pin 3. † P1 & P2 tied for visible host detection. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 55: 10.4.6 Sas Transmitters And Receivers
The Ready LED Out signal is designed to pull down the cathode of an LED. The anode is attached to the proper +3.3 volt supply through an appropriate current limiting resistor. The LED and the current limiting resistor are external to the drive. See Table 14 for the output characteristics of the LED drive signals. Seagate Enterprise Capacity 3.5 HDD v7 SAS Product Manual, Rev. C... -
Page 56: 10.5.2 Differential Signals
Additional information Please contact the Seagate representative for SAS electrical details, if required. For more information about the Phy, Link, Transport, and Applications layers of the SAS interface, refer to the Seagate SAS Interface Manual, part number 100293071. For more information about the SCSI commands used by Seagate SAS drives, refer to the Seagate SCSI Commanrds Reference Manual, part number 100293068. - Page 57 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100815204, Rev. C...
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