Trouble Display; Fault Finding - Paradox Chimewatch Security SP5500 User Manual

Paradox Alarm K10V LED Keypad User Guide

Fault Finding

Trouble Display

In the event of a trouble appearing on your keypad, Press the [TBL] button on your Keypad to view the
trouble. The keypad numbers will light up corresponding to the problem detected. Refer to the list below.
[PWR] (Flashing)
This error means that you need to replace the battery located in the alarm panel box.
[1] Wireless Zone Low Battery
The batteries for one of the system's wireless devices needs to be replaced. (check to replace the
battery on the wireless sensor/remote)
[2] Power Trouble
The control panel has/is experiencing power trouble.
(check that the power supply beside alarm panel is plugged in. This error will also arise when power is
lost at the premises, but will clear upon restoral of power)
[3] Bell Trouble
There is a bell/siren disconnect on the control panel.
(Check to see if your external strobe and siren hasn't been tampered with)
[4] Communication Trouble
An IP Module or GSM can no longer communicate with the App or monitoring station. ( If home is
monitored, call your monitoring provider to ensure communication has been restored. If you use an
App, reboot modem to re-establish internet connection and ensure your home internet is working)
[5] Tamper/Zone Wiring Failure
A wiring problem is occurring on one or more devices.
[6] Module Tamper Trouble
A device's anti-tamper switch has been triggered.
[7] Fire Loop Trouble
One of the zones is in fire loop trouble.
[8] Timer Loss
Your alarm system's clock must be reprogrammed.
(follow step 2 on page 2 to reset time and date)
[9] Wireless Zone Supervision Loss
One or more wireless zones are no longer communicating with the system.
[0] Module Supervision Loss
One or more modules are no longer communicating with the system.
[SLEEP] Keypad Fault
There is a problem with one of your system's keypads
*** To correctly reboot the Alarm Panel, turn power off at the power point, disconnect one of
the battery leads inside the Alarm Panel. After 5 minutes reverse the process; reconnect the
battery terminal and then turn on the power at the power point.
> Support IPC UPnP, 4PoE
ports
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