Attaching An External Antenna; Contacting Sprint Customer Service - Sprint NOVATEL Merlin EX720 Quick Start Manual

Sprint mobile broadband express card modem
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Attaching an External Antenna

You can improve the signal strength by attaching an external antenna
with an SMK connector (sold separately).
1.
If the Express Card Modem is connected to your computer, remove it.
2.
Gently flip open the unlabelled tab on the side of the Express Card
Modem.
3.
Hold the antenna cable by the connector (end) part, and carefully
insert the connector part of the cable into the corresponding
connector on the Express Card Modem.
4.
Reinsert the Express Card Modem into your computer.

Contacting Sprint Customer Service

You can reach Sprint Customer Service by:
Logging on to your account at
Calling us toll-free at
(business use).
Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY
40742.
14
Section 2B. Using Your Express Card Modem
www.sprint.com
1-800-SPRINT1
.
(personal use) or
1-800-927-2199

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