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Table of Contents
- 1 Initial Troubleshooting Checklist for a Non-Responsive Base
- 2 Steps to Deactivate the Child Lock Feature on Your Adjustable Base Remote
- 3 Step 1: Identify the Label on the Back of Your Remote
- 4 Step 2: Option A: if You Have an Orange and White Warning Label, Follow These Steps
- 5 Option B: if You Have a Black and White Warning Label, Follow These Steps
- Download this manual
Self-Service Troubleshooting Steps
FOR A NON-RESPONSIVE EASE, ERGO, OR ERGO EXTEND ADJUSTABLE BASE
START HERE
:
Initial Troubleshooting Checklist for a Non-Responsive Base:
Ensure your base is plugged in to a power outlet
Change the batteries in your remote control
Verify the Child Lock feature is disabled (see steps below)
Steps to deactivate the Child Lock feature on your
adjustable base remote:
Step 1:
Identify the label on the back of your remote.
Figure 1: Orange and White Warning Label
Did you know?
The primary reason adjustable
bases unexpectedly stop
functioning is because the
Child Lock feature is
unintentionally activated. This
can happen by accidently
pressing multiple buttons at
once.
Fortunately, deactivating the
Child Lock is easy!
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Table of Contents
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Summary of Contents for Tempur-Pedic TEMPUR+SEALY EASE
- Page 1 Self-Service Troubleshooting Steps FOR A NON-RESPONSIVE EASE, ERGO, OR ERGO EXTEND ADJUSTABLE BASE START HERE Initial Troubleshooting Checklist for a Non-Responsive Base: Ensure your base is plugged in to a power outlet Change the batteries in your remote control Verify the Child Lock feature is disabled (see steps below) Steps to deactivate the Child Lock feature on your adjustable base remote: Step 1:...
- Page 2 Step 2: Option A: If you have an Orange and White Warning Label, follow these steps: 1. Press and hold the HEAD DOWN and FOOT DOWN buttons together for 3 seconds and/or until you see the remote backlight flash twice. 2.
- Page 3 Option B: If you have a Black and White Warning Label, follow these steps: 1. Press and hold the FOOT UP and FOOT DOWN buttons together for approximately 6 seconds and/or until the remote backlight flashes twice. Your remote should now be out of Child Lock. At times the remote can get stuck in a limbo state between locked and unlocked and you may need to reattempt these steps Step 1...
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