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The network printer does not print
•
Make sure all cables to the printer, print server, electrical outlet, and network connection are
secure.
•
Make sure the network indicator lights are on.
•
Check the printer status. For more information see page 11.
•
Make sure the network is operating properly.
Refer to your network documentation or contact your system support person.
•
Make sure the printer software is installed on the computer from which you are sending the
print job.
Note: You must install the printer software on each computer that uses the network
printer.
•
Restart the computer.
•
Make sure there is no problem with the printer itself.
1
Disconnect the printer from the printer server.
2
Attach the printer directly to your computer with a USB cable or parallel cable.
If you are able to print when the printer is directly attached, there may be a problem with your
network. Refer to your network documentation or contact your system support person.
•
Reinstall the printer software.
If the printer still does not print, refer to your printer documentation for help.
Troubleshooting
8
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