Contacting Customer Support - Lexmark C530 User Manual

The following table can help identify which Color Sample pages to use for color matching.
Color specification and object to
be printed
RGB—Text
RGB—Graphic
RGB—Image
CMYK—Text
CMYK—Graphic
CMYK—Image
What are Detailed Color Samples and how do I access them?
This topic applies only to network printers. These pages require the use of the Embedded Web Server. The
Embedded Web Server is a series of resident pages stored in the network printer firmware. To access these pages,
browse to the IP address of the network printer. Click Configuration Menu, and then click Detailed Color
Samples.
For more information about using the Embedded Web Server, see the User's Guide on the Software and
Documentation CD.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality menu
using the control panel. The default color samples available using this method have an increment value of 10%
for red, green, and blue. If the user finds a value on this page that is close, but would like to scan more colors in
a nearby area, the user can use the Detailed Color Samples to select the desired color values and a more specific
increment. This provides a way to print multiple pages of colored boxes that surround a specific color of interest.
There are nine conversion tables available with the following three options:
•
Print—Prints the default pages
•
Detailed—Lets you enter individual red, green, and blue values and a specific increment of color
•
Reset—Lets you clear the existing information and enter new values
The process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables, too.
Collectively, these values are known as CMYK color. The default increment is 10% for Black and 20% each for
Cyan, Magenta, and Yellow.

Contacting Customer Support

When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
Color Correction setting
Auto
Manual
Auto
Manual
Auto
Manual
Auto
Manual
Auto
Manual
Auto
Manual
Troubleshooting
100
Sample pages to use
SRGB Vivid
Manual Color RGB Text Setting
SRGB Vivid
Manual Color RGB Graphic Setting
SRGB Display
Manual Color RGB Image Setting
US CMYK or Euro CMYK
Manual Color CMYK Text Setting
US CMYK
Manual Color CMYK Graphic Setting
US CMYK
Manual Color CMYK Image Setting