Troubleshooting
Checking first things first
If your All-In-One has a problem, first make sure:
•
The power cord is plugged into your All-In-One and into a properly
grounded electrical outlet.
•
Your telephone cord is securely attached to the line jack on your
All-In-One and to the wall jack.
•
Your telephone has a dial tone.
•
The operator panel and the cartridge access door are both
completely closed.
•
Ready appears on the display.
•
The sticker and transparent tape covering the bottom of the
cartridges are removed.
Setup troubleshooting
When I inserted the installation software CD, nothing
happened.
1
Close all open programs.
2
Restart your computer.
3
Make sure you click Cancel on any screens similar to the one in
step 3 on page 1.
4
Eject, and then reinsert the installation software CD.
5
From your desktop, double-click My Computer.
6
Double-click your CD-ROM drive icon. If necessary, double-click
setup.exe.
7
Continue with step 4 on page 1.
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