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Trademarks
The following terms are trademarks of the IBM Corporation in the
United States or other countries or both:
HelpCenter
IBM
Other company, product, and service names may be trademarks or
service marks of others.
Machine - PS/2 Full-size Keyboard
Warranty Period - One Year
Warranty service and support
The IBM Machine Warranties Web site at
http://www.ibm.com/servers/support/machine_warranties/ contains a
worldwide overview of the IBM Limited Warranty for IBM
Machines, a glossary of terms used in the Statement of Limited
Warranty, Frequently Asked Questions (FAQ), and links to Product
Support Web pages. The IBM Statement of Limited Warranty is
available from this Web site in 29 languages in Portable Document
Format (PDF).
Online technical support
Online technical support is available during the life of your product.
Online assistance can obtained through the Personal Computing
Support Web site.
Online technical support
IBM Personal Computing
Support Web site
During the warranty period, assistance for replacement or exchange
of defective components is available. In addition, if your IBM
option is installed in an IBM computer, you might be entitled to
service at your location. Your technical support representative can
help you determine the best alternative.
Telephone technical support
Installation and configuration support through the IBM HelpCenter
will be withdrawn or made available for a fee, at IBM's discretion,
90 days after the option has been withdrawn from marketing.
Additional support offerings, including step-by-step installation
assistance, are available for a nominal fee.
http://www.ibm.com/pc/support/
Warranty information
This section contains the warranty period for your product,
information about obtaining warranty service and support, and the
IBM Statement of Limited Warranty.
Warranty period
Contact your place of purchase for warranty service information.
Some IBM Machines are eligible for on-site warranty service
depending on the country or region where service is performed.
To assist the technical support representative, have available as
much of the following information as possible:
Option name
Option number
Proof of purchase
Computer manufacturer, model, serial number (if IBM), and
manual
Exact wording of the error message (if any)
Description of the problem
Hardware and software configuration information for your
system
If possible, be at your computer. Your technical support
representative might want to walk you through the problem during
the call.
For the support telephone number and support hours by country,
refer to the following table. If the number for your country or
region is not listed, contact your IBM reseller or IBM marketing
representative. Response time may vary depending on the number
and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Toronto only)
Canada (all other)
U.S.A. and Puerto Rico
All other countries and
regions
416-383-3344
1-800-565-3344
1-800-772-2227
Go to
http://www.ibm.com/pc/support/,
and click Support Phone
List.
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