Maintenance; Warranty And Customer Service - ADTRAN 3192 Integrated Central Office Terminal Installation And Maintenance Manual
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8. MAINTENANCE
ADTRAN does not recommend that repairs be
attempted in the field. Repair services are obtained by
returning the defective unit to ADTRAN Customer
Service.
9. WARRANTY AND CUSTOMER SERVICE
ADTRAN will replace or repair this product within ten
(10) years from the date of shipment if it does not meet
its published specifications or fails while in service.
Refer to ADTRAN U.S. and Canada Carrier Networks
Equipment Warranty, document 60000087-10.
Contact Customer And Product Service (CAPS) prior
to returning equipment to ADTRAN.
For service, CAPS requests, or further information,
contact one of the following numbers:
ADTRAN Sales
Pricing/Availability
(800) 827-0807
ADTRAN Technical Support
Pre-sales Applications/Post-sales Technical Assistance
(800) 726-8663
Standard hours: Monday-Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade
(256) 963-8722
Repair and Return Address
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
61179512L2-5A
Section 61179512L2-5, Issue 1
9
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