Troubleshooting; Error Messages - Lenovo ThinkPad SL300 2738 Supplementary Manual

Troubleshooting

If you do not find your problem here, see Access Help. The following section
only describes problems that might prevent you from accessing this help
system.

Error messages

Note:
1. In the charts, x can be any character.
2. The version of PC-Doctor referred to here is PC-Doctor for Windows.
Message
1802: Unauthorized
network card is
plugged in - Power
off and remove the
miniPCI network
card.
1804: Unauthorized
WAN card is
plugged in - Power
off and remove the
WAN card.
1805: Unauthorized
Wireless USB card is
plugged in - Power
off and remove the
Wireless USB card.
1810: Fan Error
1811: Thermal
sensing error
7001: (HDCP)
Memory is not
enough for HDCP
Key Provisioning!
7002: (HDCP) Failed
to check the key set
Family-EKS!
7003: (HDCP)
Chip-Unique-EKS
re-encryption failed!
7004: (HDCP) Failed
to check the key set
Chip-Unique-EKS!
10
®
ThinkPad SL300, SL400, and SL500 Service and Troubleshooting Guide
Solution
The miniPCI network card is not supported on this computer.
Remove it.
The WAN card is not supported on this computer. Remove it.
The Wireless USB card is not supported on this computer.
Remove it.
The Fan module is not support.
Detect Thermal sensor had error status during post stage.
System memory is not enough for Intel
provisioning. Please add more system memory.
Family-EKS in EEPROM is not correct. Please replace another
HDCP EEPROM
Chip-Unique-EKS re-encryption failed. This may be caused by
broken or non-specified GMCH. Please try to replace GMCH.
Chip-Unique-EKS in EEPROM is not correct. Please replace
another HDCP EEPROM.
®
HDCP key