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Cisco MERAKI Catalyst CW9164 Installation Manual

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CW9164 Installation Guide
CW9164 Installation Guide
The Cisco Catalyst Wireless 9164 is a tri-band enterprise-class WiFi 6E cloud-managed access point supporting the 2.4 GHz, 5 GHz, and the newly opened
unlicensed 6 GHz frequency bands. Designed for the ultra-high capacity and highest density, these AP meet the needs of the most demanding and mission-
critical environments. The access point includes a fourth radio dedicated to optimizing the RF environment and securing the airwaves. The AP also has an
additional Bluetooth Low Energy (BLE) capable radio used for location and other IoT applications. In addition, the CW9164 has a USB port.
About this Guide
This guide provides instructions on how to install and configure your CW9164 access points. This guide also provides mounting instructions and limited
troubleshooting procedures. For more wireless installation guides, refer to the
Product Overview
Physical Specifications
Interfaces
•
1x 100/1000/2.5G/5G BASE-T Ethernet (RJ45)
•
1x DC power connector (8 mm, center positive)
Power
•
Power over Ethernet: 42.5 - 57 V (802.3at and 802.3bt compliant)
•
Power consumption: 30W to 50W (802.3at required)
•
Power over Ethernet injector (MA-INJ-6) and DC adapter (MA-PWR-50WAC)
Power over Ethernet injector and DC adapter sold separately
Actual power consumption may vary depending on the AP usage
USB will be disabled when powered by 802.3 at/PoE+
CW9164
wireless installation guides section
on our documentation website.
1

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Summary of Contents for Cisco MERAKI Catalyst CW9164

  • Page 1 CW9164 Installation Guide CW9164 Installation Guide The Cisco Catalyst Wireless 9164 is a tri-band enterprise-class WiFi 6E cloud-managed access point supporting the 2.4 GHz, 5 GHz, and the newly opened unlicensed 6 GHz frequency bands. Designed for the ultra-high capacity and highest density, these AP meet the needs of the most demanding and mission- critical environments.
  • Page 2 Environment • Operating temperature: 32 °F to 122 °F (0 °C to 50 °C) • Storage and Transportation Temperature: -4 °F to 158 °F (-20 °C to 70 °C) • Humidity: 10 to 90% non-condensing Physical Security • Kensington lock hardpoint * Screws that can be attached to the security hasp of the universal mounting bracket •...
  • Page 4 A - LED indicator B - USB Slot - with protective cover C - Kensington lock hard point D - Rubber Feet/universal mounting bracket slide in points E - Cable access bay The Meraki AP comes with the default Cisco universal mounting bracket (AIR-AP-BRACKET-2) that has the following features:...

  • Page 5: Security Features

    A - Security Hasp B - Access Point Mounting Keyholes C- T-rail attachment points D - Cable access slot Security Features These AP feature multiple options for physically securing the access point after installation: 1. Security hasp – The universal mounting bracket has a security hasp and can be used to secure the access point to the universal mounting bracket. Engaging the security screw prevents accidental dislodging and theft.

  • Page 6: Power Source Options

    ETH0, PoE The labeled “ETH0, PoE” accepts 802.3at and 802.3bt power. This port is typically used as the primary uplink to your LAN/WAN. Warning: The AP will not power up with an 802.3af power source Extending the LAN In order to utilize the additional LAN port to extend connectivity, a Port Profile needs to be applied to the AP.

  • Page 7: Package Contents

    • Green - AP in Gateway mode with no clients • Blue - AP in Gateway mode with clients • Blinking Orange - AP can't find uplink NOTE: NOTE: Blinking Green LED indicates that the device is in site survey mode. Please see the Conducting Site Surveys with MR Access Points for more details.
  • Page 8 Cisco Universal Mount Bracket - AIR-AP-BRACKET-2...
  • Page 9 T-Rail mount attachment (AIR-AP-T-RAIL-R) and screws (5 Nos - 6-32 x 1/4 included)

  • Page 10: Safety And Warnings

    Safety and Warnings These operations are to be taken with respect to all local laws. Please take the following into consideration for safe operation: • Power off the unit before you begin. Read the installation instructions before connecting the system to the power source. •...

  • Page 11: Pre-Install Preparation

    Pre-install Preparation You should complete the following steps before going on-site to perform an installation. Configure your Dashboard Network The following is a brief overview only of the steps required to add an access point to your network. For detailed instructions about creating, configuring, and managing Meraki wireless networks, refer to the online documentation (documentation.meraki.com).

  • Page 12: Static Ip Via Dhcp Reservations

    • If necessary, reconnect the AP to the LAN. Static IP via DHCP Reservations • Instead of associating to each Meraki AP individually to configure static IP addresses, an administrator can assign static IP addresses on the upstream DHCP server. Through “DHCP reservations,” IP addresses are “reserved” for the MAC addresses of the Meraki APs. Please consult the documentation for the DHCP server to configure DHCP reservations.

  • Page 13: Installation Instructions

    802.3bt/at PoE Power Source (either PoE switch or Meraki 802.3bt/at PoE Injector) or an AC adaptor and network cables with RJ45 connectors long enough for your particular mounting location Note: CW9164 cannot be powered by a single 802.3af power source. Note: CW9164 can be powered by a PoE Switch, PoE Injector or an AC adaptor.
  • Page 14 Wall or Solid Ceiling Mount Using Universal Mounting Bracket Using included wall anchors and screws, attach the universal mounting bracket to your mounting wall or ceiling. It is recommended that the AP be mounted to a wall or solid ceiling using the universal mounting bracket for physical security reasons. Drop Ceiling Mount using T-Rail Mount attachment To mount your AP on a drop ceiling T-rail (AIR-AP-T-RAIL-R - included), use the included T-Rail mount attachment.
  • Page 15 4. Align the corresponding holes (A, B, or C) on the mounting bracket over the mounting holes on the ceiling grid clip. 5. Hold the mounting bracket and insert a 6-32 x 1/4 in. screw into each of the four corresponding holes (A, B, or C) and tighten.
  • Page 16 Wall Mount the AP using Universal Mounting Bracket To mount the AP on the wall first, identify the location of the wall 1. Use the mounting bracket as a template to mark the locations of the mounting holes on the bracket 2.
  • Page 17 The AP is not ready to be mounted on the wall...

  • Page 18: Mount The Ap

    Electrical Junction Box Mount Using Universal Mounting Bracket The access point can be mounted to a 4” square cable junction box, a 3.5 or 4” round cable junction box, or various U.S. and European outlet boxes (mounting screws are not included). Using appropriate mounting hardware for your specific type of junction box, attach the universal mounting bracket to the junction box.

  • Page 19: Physical Security

    To attach the AP to the universal mounting bracket properly, align the access point feet over the keyhole mounting slots on the mounting bracket. Since the cradle is already mounted to the wall, gently guide the AP towards the mounting cradle until it clicks into place. Physical Security Depending on your mounting environment, you may want to secure the AP to its mount location.

  • Page 20: Verify Device Functionality And Test Network Coverage

    Verify Device Functionality and Test Network Coverage • Check LED ◦ The Power LED should be solid green (or blue, if clients are connected). ◦ If it is flashing blue, the firmware is automatically upgrading and the LED should turn green when the upgrade is completed (normally within a few minutes).
  • Page 21 Preferred Scanning Channels The 6 GHz frequency band introduces 59 20 MHz channels. Due to a large number of channels, the standard implements a new efficient process for clients to discover nearby access points. This is called Preferred Scanning Channels (PSC). PSCs are a set of 20-MHz channels that are spaced every 80 MHz. In order to support the PSC-based clients and effectively onboard the clients in the least possible time, the 6 GHz channel selection in the RF profile for CW9164 Auto RF configuration will be restricted to a set of PSC capable channels.

  • Page 22: Basic Troubleshooting

    Basic Troubleshooting The following steps can be used for troubleshooting basic connectivity issues with your access point. • Reset the access point • Factory reset the access point by holding the factory reset button for 5 seconds • Try switching cables, or testing your cable on another device If your access point still does not connect, the following instructions may be useful, depending on your issue.

  • Page 23: Warranty

    If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to the Dashboard and using the Help option near the top of the page, then opening an email case or calling using the contact information on that page.
  • Page 24 For additional information on Meraki hardware and for other installation guides, please refer to documentation.meraki.com.

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