3. When you hear beeps or see a logo screen, stop pressing the F11 key. The
4. From the Rescue and Recovery workspace, select Launch Advanced Rescue
5. Follow the prompts on the screen. The computer will restart.
6. When the computer restarts, the diagnostic program opens automatically. Select
Cleaning the mouse
This section provides instructions on how to clean an optical or non-optical mouse.
Optical mouse
An optical mouse uses a light-emitting diode (LED) and an optical sensor to
navigate the pointer. If the pointer on the screen does not move smoothly with the
optical mouse, you might need to clean the mouse.
To clean the optical mouse:
1. Turn off your computer.
2. Disconnect the mouse cable from the computer.
3. Turn the mouse upside down to look at the lens.
4. Check the surface on which you are using the mouse. If you have a very
5. Reconnect the mouse cable to the computer.
6. Turn your computer back on.
Non-optical mouse
The non-optical mouse uses a ball to navigate the pointer. If the pointer on the
screen does not move smoothly with the mouse, you might need to clean the
mouse.
Rescue and Recovery workspace opens.
Note: For some models, press the Esc key to enter the Rescue and Recovery.
and Recovery → Diagnose hardware.
the diagnostic test you want to run. Press the F1 key for additional help.
a. If there is a smudge on the lens, gently clean the area with a plain
cotton-tipped swab.
b. If there is debris in the lens, gently blow the debris away from the area.
intricate picture or pattern beneath the mouse it may be difficult for the digital
signal processor (DSP) to determine changes in the mouse position.
Chapter 6. Troubleshooting and diagnostics
63