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10. Warranty
We do not guarantee the suitability of using the regulator for special purposes; determination of suitability is fully
within the competence of the customer and the designer. The regulator warranty is valid according to legal
regulations. The warranty only applies if all installation and maintenance instructions are followed. The warranty
covers manufacturing defects, defects in material or defects in the operation of the equipment.
The warranty does not apply to defects caused by:
improper use or project
incorrect handling
during transport (damage caused by transport and its financial compensation must be resolved with the
carrier)
incorrect assembly
incorrect electrical connection or protection
incorrect operation
by unprofessional intervention in the regulator
wear and tear in a normal manner
as a result of a natural disaster
When applying the warranty, it is necessary to submit a report (part of this document) containing:
details of the complaining person/company
date and number of the sales document
detail defect description
wiring diagram and protection data
photo of the product's manufacturing label and, where appropriate, serial number
photo from the place of product installation
product measured values: air temperature, voltage, current
The method of handling the warranty repairs is carried out at the company service centre or at the place of
installation. The method of resolving warranty repairs is exclusively at the discretion of the company's service centre.
The complaining party shall receive a written statement on the result of the complaint – warranty repairs. In the
event of an unjustified complaint, all costs associated with this shall be borne by the complaining Party.
11. Conclusion
If you have any doubts about this product, please do not hesitate to contact us.
Contact address:
Xvent s.r.o.
Poděbradská 289
53009 Pardubice-Trnová
Czech Republic www.xvent.cz
Verze 1 – GBR (11.3.2020)
21
D-502-0165
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