Software Updates - Tesla MODEL 3 2020 Owner's Manual

Software Updates

Loading New Software
Tesla updates your vehicle's software
wirelessly, constantly providing new features.
Tesla recommends you install software
updates as soon as they are available on your
vehicle. To ensure the fastest and most
reliable delivery of software updates, leave
Wi-Fi turned on and connected whenever
possible. In most cases, your vehicle must be
connected to Wi-Fi to start an update (see
Connecting to Wi-Fi on page
NOTE: On an as-needed basis, Tesla also
sends software updates using a cellular
connection.
NOTE: Software updates are not performed
when Keep Climate On, Dog Mode, or Camp
Mode is active.
WARNING: Do not attempt to use the
vehicle while the software is being
updated. Vehicle functions, including
some safety systems, may be limited
or disabled when a software update is
in progress and you could damage the
vehicle.
When a software update is available, a yellow
clock icon appears at the top of the
touchscreen. There are three ways you can
install software updates:
• Touch the yellow clock icon to display the
scheduling window, which prompts you to
select a time to install the update (SET FOR
THIS TIME) or install it now (INSTALL
NOW). Once scheduled, the yellow clock
icon changes to a white clock icon until the
update begins. At any time before the
update begins, you can touch this clock
icon to reschedule the update.
• Go to Controls > Software to determine if
an update is available for your vehicle. If
available, touch Software Update Available
to navigate to the scheduling window, as
mentioned above.
• Start updates using the Tesla mobile app.
NOTE: Some software updates can take up to
three hours to complete. Model 3 must be in
Park while the software is being updated. To
ensure the fastest and most reliable delivery
of software updates, leave the Wi-Fi turned
on and connected whenever possible (see
Connecting to Wi-Fi on page
184
The yellow clock icon becomes a green
download icon when a software update is
downloading. If a yellow download icon
displays, a software update is available but
your vehicle is not connected to Wi-Fi.
Connect your vehicle to Wi-Fi to start the
download.
Software Update
Preferences
183).
You can choose how quickly and often you
receive software updates. To change your
preference, navigate to Controls > Software >
Software Update Preferences and choose
either of these options:
NOTE: Tesla does not update software upon
request for those wanting to receive the latest
features and improvements. Selecting
ADVANCED and consistently connecting to
Wi-Fi (see
is the best way to receive the latest software
updates.
NOTE: The software update window persists
until you install the update. You must install a
software update as soon it becomes available.
Any harm resulting from failure to install a
software update is not covered by the
vehicle's warranty. Failure or refusal to install
updates can cause some vehicle features to
become inaccessible, digital media devices to
become incompatible, and can limit Tesla's
ability to diagnose and service your vehicle.
NOTE: Reverting to a previous software
183).
version is not possible.
• STANDARD: Receive software updates
using the normal rollout timeframe for your
region and vehicle configuration. When a
software release is made available it has
generally been running on other customer
vehicles for a period of time.
• ADVANCED: Receive the latest software
updates for your region and vehicle
configuration as soon as they are available.
Tesla determines how, when, and where to
send updates to vehicles based on various
factors unique to each release. Keep in
mind that although you receive updates as
soon as they are available for your specific
vehicle, you may not be in the first Tesla
group of Tesla owners to receive the
update. Choosing Advanced does not enroll
your vehicle in Tesla's early access program.
Connecting to Wi-Fi on page
MODEL 3 OWNER'S MANUAL
183)