Hitachi BD-120XGV Instruction Manual page 62

Troubleshooting (Continue)
Problem
Door cannot be
opened.
Buttons do not
work.
Water is not
supplied.
Displayed remaining
time changes.
There's no foam or
hardly any foam.
There's a lot of
foam.
Detergent in the
dispenser is not
washed away.
62
Possible Cause
● There is still some water in the
washing machine.
● Child lock may be activated.
● Washing machine may be switched
off before the door lock is released.
● Washing machine may be using the
remote function, the door will be
locked. (For model BD-120XGV/
BD-100XGV)
● Child lock may be activated.
● Settings cannot be changed while a
program is in progress.
● The water tap may not be turned on.
● The water supply hose may be
frozen.
● The water supply hose may be
kinked or pinched.
● The water supply filter may be
clogged.
● Washing time may be prolonged
if the load is unbalanced, as the
washing machine tries to correct the
imbalance.
● Washing time may be prolonged
when there is too much foam, as the
additional action of eliminating it is
necessary.
● The remaining time is continually
corrected and may change during the
program.
● The amount of foam varies
depending on the temperature, level
of soiling and water hardness.
● Detergent may remain undissolved if
it is poured directly into the drum.
● You may have used too much
detergent.
● The amount of foam varies
depending on the temperature, level
of soiling and water hardness.
● You may not have selected the
Prewash option.
● The detergent in the dispenser
for prewash only.
Solution
● Run the Drain program to drain
water.
● Deactivate the child lock.
(See page 16)
● Push the Power button to switch
power on. The door lock will be
released if there is no water in the
drum.
● Deactivate "Remote function"
● Deactivate the child lock.
(See page 16)
● Turn on the water tap.
● Make sure that the water supply
hose is not frozen.
● Straighten the water inlet hose.
● Clean the water inlet filter.
(See page 48)
● This is not a malfunction.
● Use the appropriate amount of
detergent.
● This is not a malfunction.
● Use the appropriate amount of
detergent.
● Use the appropriate amount of
detergent.
● If you are using prewash, push the
Prewash button.
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