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Summary of Contents for Harvest Technology RIS NQER
- Page 1 NQER MEDIA ENCODER User Manual ™ ®...
- Page 2 Contact and Support User Resources Further information to content outside support@harvest-tech.com.au the scope of the user guide. Harvest Technology Pty Ltd 7 Turner Avenue, Technology Park Extra pointers or suggestions in Bentley WA 6102, Australia executing instructions. www.harvest.technology...
- Page 3 Disclaimer and Copyright Whilst Harvest Technology will endeavor to keep the information in this user guide up to date, Harvest Technology makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the user guide or the information, products, services or related graphics contained in the user guide, website or any other media for any purpose.
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Page 4: Table Of Contents
Table of Contents Overview �������������������������������������������������������������������������������������������������������������������� 5 Front Panel ................................5 Rear Panel ................................6 Connections ................................6 Serial Data ................................7 Configuration ������������������������������������������������������������������������������������������������������������� 7 Access ..................................8 Initial Login ................................8 Dashboard ................................9 Network Configuration ............................10 IP Camera ................................13 System Settings ..............................15 Diagnostics................................16 Deliverer ������������������������������������������������������������������������������������������������������������������ 17 Appendix �����������������������������������������������������������������������������������������������������������������... -
Page 5: Overview
NQER ® Overview The Nodestream RiS Quad Encoder (NQER) provides encoding of up to four HD video sources and frame synchronous serial data, to a RiS Decoder at another location. Feature Summary • HD video and data over low- quality satellite networks •... -
Page 6: Rear Panel
NQER ® Rear Panel Power Power Switch Port Ethernet USB-A Line In Line Out Monitor Serial DO NOT USE outputs Port Mic In HDMI PS/2 HDMI DisplayPort USB-A USB-A inputs Ethernet IP Camera Connections Power Video Sources HDMI x 4 Serial IP Cam Ethernet... -
Page 7: Serial Data
NQER ® Serial Data RS232 serial data can be input to the NQER via the D9 serial port. Recommended port settings Port Pinout • Baud Rate : 9600bps • 1 : Rx • Data Bits : 8 • 2 : Tx •... -
Page 8: Access
NQER ® Access The Web UI can be accessed via a web browser or locally on the device. Web Browser Connect the NQER device to your LAN via the Ethernet port and power the device Navigate to the device from a web browser by entering the IP in the address bar •... -
Page 9: Dashboard
NQER ® Dashboard Following initial login, the user will be presented with the WebUI dashboard. The following information and configuration is provided Device • Uptime Information • Select interface from drop down • Current network status & information Testing • Network connection upload & download speed tests •... -
Page 10: Network Configuration
NQER ® Network Configuration RiS devices communicate over a customers “closed” network, ensuring stable and secure transmission of sensitive data. Device network adapters require IPv4 configuration. Firewall Settings The following port numbers MUST be set to open on customer network devices where applicable Video &... - Page 11 NQER ® Select the IP Settings tab, then manual from the drop down Enter network settings as provided by your Network Administrator and select Save Ethernet connections MUST be reset for settings to take effect by • Disconnecting and reconnecting the Ethernet cable •...
- Page 12 NQER ® WiFi (with optional USB adapter) Select the WiFi adapter from the drop down list in the top right of the window Name the interface (optional) and select enabled then Save Changes Select the Wireless tab, then manual from the drop down Select from the available networks then Connect or manually enter details then Join Network HTG-TEC-GUI-015_0...
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Page 13: Ip Camera
NQER ® Select the IP Settings tab Enter network settings as provided by your Network Administrator and select Save IP Camera IP camera RTSP streams can be used as input devices on the NQER. The IP camera network should be connected to the CAM IP port on the rear of the device to avoid complications relating to conflicting IP networks or network security measures. - Page 14 NQER ® Name the interface (optional), select Enabled then Save Changes Select the IP Settings tab, then manual from the drop down Enter network settings as provided by you Network Administrator and select Save Disable “automatic routes” when using the CAM IP port. Undesirable operation will occur if checked.
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Page 15: System Settings
NQER ® System Settings Version Control • Software versions currently installed and resource usage Update Password • Enter details and select Update Factory Reset • Select to set the device to factory defaults (user and network settings) • Select Confirm or Cancel when prompted Support •... -
Page 16: Diagnostics
NQER ® Diagnostics Network • Network connection information • Select interface from drop down Software • Software versions currently installed and resource usage • Current CPU usage and temperature Memory & Other • Information on other system resources HTG-TEC-GUI-015_0 page 16 of 21 Release Sep 2022... -
Page 17: Deliverer
NQER ® Deliverer RiS device connection management and configuration is performed using the Deliverer application. Deliverer User Manual Refer to the Deliverer User Manual for additional information. HTG-TEC-GUI-015_0 page 17 of 21 Release Sep 2022... -
Page 18: Appendix
NQER ® Appendix Technical Specifications Hardware Physical dimensions 440 (W) x 132 (H) x 380 (D) mm Weight 8.2 kg Power supply: 100-240VAC 47/63Hz Power Power consumption (operating): 150W Power consumption (idle): 100W Environmental Temperature Operating: 0 °C to 35 °C Storage: -20 °C to 65 °C Humidity... -
Page 19: Troubleshooting
NQER ® Troubleshooting System Issue Cause Resolution Device not powering PSU switch in off position Confirm AC connected and switch is in the on position AC not connected Device overheating Blocked vents Ensure device ventilation is not blocked (refer quick start guide) Environmental conditions Ensure device is located in an environment where specified operating conditions are not exceeded... - Page 20 NQER ® Video Issue Cause Resolution “No Signal” displayed on Source(s) not connected or Confirm video source(s) connected and powered. Decoder powered on Damaged cable Test source with another display Inadequate cable used Ensure cable is specified correctly (length, speed, impedance, etc.) “Unsupported signal”...
- Page 21 Bentley WA 6102, Australia www.harvest.technology All rights reserved. This document is the property of Harvest Technology Pty Ltd. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopy, recording or otherwise without the written consent of ®...
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