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Faults
Water is not visible in the
drum.
The spin result is not
satisfactory.
Laundry wet/too damp.
The spin cycle runs
several times.
The programme is taking
longer than usual.
The length of the
programme changes
during the wash cycle.
Residual water in the
care-product
compartment.
Odours in the washing
machine.
Repeated, intensive
foaming.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
i-Dos i I ô default
setting deleted.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
The display panel/
indicator lamps do not
work while the appliance
is running.
There is detergent
residue on the laundry.
Cause/remedy
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
Is Less Ironing selected (depending on the model)? ~ Page 32
■
Is the selected speed too low? ~ Page 26
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an
■
imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
■
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary. ~ Page 28
■
Run the Drum clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: .
To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents designed
for woollens or delicates.
Check the basic dosage settings and dosage strength.
■
If required, use a different liquid detergent.
■
There is too much detergent/fabric softener in the dispensers. Observe the
max markings in the dispensers.
All settings are changed when the menu setting i-Dos i I ô : Content is
changed. ~ Page 23
Appliance aligned? Align the appliance. ~ Page 52
■
Are the appliance feet secured? Secure the appliance's feet. ~ Page 52
■
Have the transport braces been removed? Remove the transport braces.
■
~ Page 48
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse / Freshen Up or brush the laundry after washing.
■
Faults and what to do about them.
en
43
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