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README FIRST
A Webserver is needed to netboot the ONTAP kernel.
If node is running
another NetApp controller on same subnet can be the Webserver. The dispatch informs you if the system
is HA. Netboot_using_Partner doc is >>
Call and inform customer that the process requires a Webserver or another NetApp controller (if 7-mode)
to serve the ONTAP files that can communicate with the service processor e0M port on the TARGET.
(Have them test using ping bi-directionally from the webserver and e0M port address.) Fix it if it fails.
OR
Use your own Webserver on your laptop if you have one.
Request customer to download the exact version of Data ONTAP from support site to their Webserver's
root directory
Select "Data ONTAP" in the <Select Software field> field and enter the ONTAP version in the version
field.
If controller is running "P" or "D" versions of ONTAP, Ex: 8.2.3P6, enter the complete ONTAP version
in the version field. i.e. "8.2.3P6" in this example.
For "non-disruptive" process to work, the PARTNER node has to be able to communicate to TARGET e0M port. If
not , the "disruptive" method must be used.
A "disruptive" procedure will speed the process up a bit but should only be used within a maintenance window as
there is an outage of about 3 minutes. The customer can inform you if they are in a maintenance window and can
sustain an outage on the TARGET node.
For NSE enabled systems, confirm with customer that they have not power cycled the controller chassis or any disk
shelves with NSE drives. If power cycled, do NOT proceed -
This AP includes "Cluster-Mode" (C-Mode) and 7-Mode ONTAP commands. 8.3 and higher is C-Mode only.
● The login name for
● The ONTAP version and mode is listed in your dispatch!
●
C-Mode: Has two console command shells,
IF clustershell, the console prompt includes a double colon ( ).
●
To switch from
are removed. To exit nodeshell, enter 'exit' or Ctrl-D.
●
From clustershell, nodeshell commands can be entered by prefacing the
Ex: cluster::>
Link to Statement of Volatility by Platform is:
AP doc rev is at top of page - If using hard-copy for secure site, be sure to print all the linked documents in this AP.
README FIRST
7-mode
and the system is HA, you can use the PARTNER to serve the files. Even
http://mysupport.netapp.com/NOW/cgi-bin/software/
C-Mode
systems is "admin", not "root".
clustershell
to nodeshell, enter
sysconfig -v Note, all
run local
Boot Device Replacement for the FAS2500
For NetApp Authorized Service Engineers
here.
Contact
clustershell
and nodeshell. The default shell is clustershell.
::
Ex(1)
local' at the ::> prompt, then the double colons (::)
'run
7-Mode
commands are not supported in C-Mode.
http://support.netapp.com/info/web/ECMP1132988.html
NGS.
: cluster >
::
: cluster storage>
Ex(2)
7-Mode
command with
Doc Rev -003
::
"run
local".
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Related Manuals for NetApp FAS2500
Summary of Contents for NetApp FAS2500
- Page 1 7-mode and the system is HA, you can use the PARTNER to serve the files. Even another NetApp controller on same subnet can be the Webserver. The dispatch informs you if the system is HA. Netboot_using_Partner doc is >> here.
- Page 2 Replace the Boot Device XIII. Send Autosupport, Enable Options, Submit logs, Part Return VII. Partially Reinsert the Controller and reconnect the cables FAS2500 Model : Appliance / USB Boot Device Visual Checks Step Action Description The FAS2552 is a 2u model and FAS2554 is a 4u model. Review Figures below.
- Page 3 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 2 of 25 FAS2500 Model : Appliance / USB Boot Device Visual Checks (cont.) Action Description Step Fig 6: USB Boot Device Base P/N is"1425A" FAS2500 Model : Node Pre-Checks...
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Page 4: What Does This Mean
Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 3 of 25 III. FAS2500 Model : Node State Check and Shutdown Procedure Action Description Always capture the node’s console output to a text file, even if using the end-user's computer. To review the Job Aid on how to connect to the console (IOIOI) port and serial emulator options, click here >... - Page 5 Target node is not UP, connect to the PARTNER node and login. Send NetApp an ASUP Message from the Target/Partner node to prevent unnecessary cases from being created by ASUP messages during this scheduled maintenance window. Use the appropriate command shown for the specified ONTAP Mode.
- Page 6 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 5 of 25 FAS2500 Model : Node State Check and Shutdown Procedure (cont.) III. Action Description Step Enter: set -priv advanced to set the privilege level to "advanced".
- Page 7 For NetApp Authorized Service Engineers Page 6 of 25 III. FAS2500 Model : Node State Check and Shutdown Procedure (cont.) Step Action Description IF HA config, move console cable to the PARTNER node if not already connected and continue with step 18 below.
- Page 8 For NetApp Authorized Service Engineers Page 7 of 25 III. FAS2500 Model : Node State Check and Shutdown Procedure (cont.) Step Action Description Move the console cable to the TARGET system if not already connected and verify the console response.
- Page 9 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 8 of 25 FAS2500 Model : Capture the Current System Configuration Step Action Description Move console cable to the TARGET node if not already connected. If the console response is: "Waiting for giveback…..."...
- Page 10 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 9 of 25 FAS2500 Model : Capture the Current System Configuration (cont.) Step Action Description If HA-config, move console cable to the PARTNER node and login (7-Mode=root , C-Mode=admin ) and continue with step 6.
- Page 11 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 10 of 25 FAS2500 Model : Remove Cable Tray and Cables, extract the MB Tray Action Description Step STOP DO NOT turn off the power supplies because disks are spinning in the chassis.
- Page 12 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 11 of 25 FAS2500 Model : Replace the Boot Device Action Description Step NOTE Adhere to anti-static precautions. (A paper ESD strap is included inside the RMA box if you don't have your own) Turn the controller module over and open it by pressing the button to release the cover, and then slide the cover out.
- Page 13 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 12 of 25 FAS2500 Model : Partially Reinsert the Controller and reconnect the cables VII. Action Description Step With the cam handle in the open position, partially insert the controller into the slot so that the cables can be attached - DO NOT engage the backplane yet.
- Page 14 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 13 of 25 FAS2500 Model : Boot PROM Variable Checks VIII. Step Action Description Validate the boot env variables: If HA and/or Cluster-Mode config, at least the following three boortarg parameters and values listed in the Table-2 below will need to be researched and manually entered.
- Page 15 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 14 of 25 FAS2500 Model : Boot PROM Variable Checks VIII. Step Action Description Additional Bootarg Parameter Values will need to be entered for NSE enabled systems. Additional Bootarg Parameter Values to be fixed for NSE enabled systems: bootarg.storageencryption.support...
- Page 16 End user to download two DOT 8.x images - "Netboot image" (<version>_q_netboot.tgz) and "Software image" (<version>_q_image.tgz) for your system model and ONTAP version- from the "NetApp Support Site" to the http root folder of the HTTP server. See the below table for the list of images.
- Page 17 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 16 of 25 FAS2500 Model : Prepare and Start the Netboot Process (cont.) Action Description Step C. Start the Netboot Process 1 Enter the following command at the LOADER prompt of the TARGET node: LOADER-(A/B)>...
- Page 18 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 17 of 25 FAS2500 Model : Prepare and Start the Netboot Process (cont.) Action Description Step C. Start the Netboot Process (cont.) After the installation of the ONTAP software, the following question will be displayed to select your option about restoring...
- Page 19 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 18 of 25 FAS2500 Model : Transfer the System Files using Non-Disruptive Procedure Action Description Step This non-disruptive procedure can be used only if it is an "HA" system and the TARGET node was successfully WARNING taken over by its PARTNER.
- Page 20 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 19 of 25 FAS2500 Model : Transfer the System Files using Non-Disruptive Procedure (cont.) Action Description Step WAIT for either of these message text to be displayed - Do not answer it before executing step 4 &...
- Page 21 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 20 of 25 FAS2500 Model : Transfer the System Files using Non-Disruptive Procedure (cont.) Action Description Step Move console cable back to the TARGET node. Enter: y if the question was asked.
- Page 22 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 21 of 25 FAS2500 Model : Transfer the System Files using Disruptive Procedure Action Description Step This disruptive procedure should only be used: If the TARGET node is non-HA...
- Page 23 Boot Device Replacement for the FAS2500 For NetApp Authorized Service Engineers Page 22 of 25 FAS2500 Model : Transfer the System Files using Disruptive Procedure (cont.) Action Description Step A HA system will be rebooted up to a or if non-HA to the prompt.
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Page 24: Cluster-Mode
For NetApp Authorized Service Engineers Page 23 of 25 XII. FAS2500 Model : Boot the Operating System - 'giveback' if applicable Action Description Step If the TARGET node booted up to a "login" prompt, skip to step 14 on next page. - Page 25 For NetApp Authorized Service Engineers Page 24 of 25 XII. FAS2500 Model : Boot the Operating System - 'giveback' if applicable (cont.) Action Description Step Move console cable to the TARGET node if not already connected and observe the console logs. The TARGET node takes back its storage, completes booting up into the login prompt, and then reboots and is again taken over by the PARTNER node.
- Page 26 583160 Request end-user to send NetApp an ASUP Message from the target node so the configuration setup can be verified by NGS. If the target system is not UP, send ASUP from its partner. Use the corresponding command for the version of ONTAP running.
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