Troubleshooting - Prokan Pro Elite BS04R-BI-LP Assembly Instructions & User Manual

Troubleshooting

If the grill fails to light :
1. Turn gas off at source and turn Control Knobs to OFF. Wait
at least 5 minutes for gas to clear, then retry.
2. If your grill still fails to light, check gas supply and
connections.
3. Repeat lighting procedure. If your grill still fails to oper-
ate, turn the gas off at source, turn the Control Knobs to
OFF, then check the following:
Misalignment of Burner Tubes over Orifices
Correction: Reposition Burner Tubes over Orifices.
Obstruction in gas line
Correction: Remove fuel line from grill. Do not smoke! Open
gas supply for one second to clear any obstruction from fuel
line. Close off gas supply at source and reconnect fuel line
to grill.
Plugged Orifice
Correction: Remove Burners from grill by removing the
screw from the rear of each Burner using Phillips Head
Screwdriver. Carefully lift each Burner up and away from
gas valve Orifice. Remove the Orifice from gas valve and
gently clear any obstruction with a fine wire. Then reinstall
all Orifices, Burners, screws and cooking components.
If an obstruction is suspected in Gas Valves or
Manifold, call the Grill Information Center
1-866-2862720 ; Monday - Friday 8:00am-4:30pm CST
Obstruction in Burner Tubes
Correction: Follow the Burner Tube cleaning procedure
on page 4. of this Operator's Manual.
Misalignment of Ignitor on Burner
Correction: Check for proper position of the Electrode Tip
as shown in step 6 & 7 on page 15. The gap between the
Spark Electrode Tip and Spark Receiver should be ap-
proximately 3/16" wide. Adjust if necessary. With the gas
supply closed and all Control Knobs set to OFF, press
the Electric Ignitor cap and watch for the presence of a
spark at the end of the Electrode.
Disconnected Electric Wires
Correction: Inspect the Ignitor Junction Box found behind the
Control Panel. Connect loose Electric wires to Junction Box
and try to light the grill.
Weak AA battery
Correction: Remove the Ignitor Cap and replace the bat-
tery.
If the grill still does not light you may need to purge
air from the gas line or reset the regulator excess gas
flow device. Note: This procedure should be done every
time a new LP Gas tank is connected to your grill.
Troubleshooting
To purge air from your gas line and/or reset
the regulator excess gas flow device:
Turn Control Knobs to the OFF position.
Turn off the gas at the tank valve.
Disconnect regulator from LP Gas tank.
Let unit stand 5 minutes to allow air to purge.
Reconnect regulator to the LP Gas tank.
Turn tank valve on SLOWLY 1/4 of a turn.
Open the Grill Lid.
Push and turn the Left Main Burner Control Knob
to IGN/HIGH.
Press Electric Ignitor for 3-4 seconds to light the
burners.
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