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Kyocera FS-C5020N Basic Operation Manual

Kyocera fs-c5020n: operation guide.
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FS-C5020N
FS-C5030N
Basic Operation Guide

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   Summary of Contents for Kyocera FS-C5020N

  • Page 1 FS-C5020N FS-C5030N Basic Operation Guide...
  • Page 3: Table Of Contents

    Components at the Front of the Printer........
  • Page 4 Contents BASIC OPERATION GUIDE...
  • Page 5: Legal And Safety Information

    Copying or other reproduction of all or part of this guide, any copyrightable subject matter without the prior written consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this guide, any copyrightable subject must contain the same copyright notice as the material from which the copying is done.
  • Page 6 This product uses PeerlessPrintXL to provide the HP LaserJet compatible PCL 6 language emulation. PeerlessPrintXL is a trademark of The Peerless Group, Redondo Beach, CA 90278, U.S.A. This product was developed using the Tornado™ Real Time Operating System and Tools from Wind River Systems. ®...
  • Page 7 License Agreements IBM Program License Agreement BASIC OPERATION GUIDE THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
  • Page 8 Province of Ontario. Otherwise, this license is governed by the laws of the country in which you acquired the Program. All resident fonts in this printer are licensed from Agfa Corporation. Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG.
  • Page 9 Agfa Monotype License Agreement BASIC OPERATION GUIDE “Software” shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software. You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own customary business or personal purposes at the address stated on...
  • Page 10 viii ABUSE OR MISAPPLICATION OF THE SOFTWARE AND TYPEFACES. New York, U.S.A. law governs this Agreement. You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces without the prior written consent of Agfa Japan. Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate.
  • Page 11: Precautions For Use

    Shielded circular cables should be used for interfacing with the computer. Any modifications without prior permission of Kyocera may cause harmful interference. If any modifications or changes are made to this equipment without prior permission of Kyocera, Kyocera as the manufacturer does not guarantee the compliance with the FCC Rules.
  • Page 12 To minimize the concentration of ozone gas to less than 0.1 ppm, we recommend you not to install the printer in a confined area where ventilation is blocked. ) which may concentrate in the place...
  • Page 13 Manufacturer’s address: 704-19, Nojino, Tamaki-cho, Watarai-gun, Mie- ken 519-0497, Japan Declares that the product Product name: Color Page Printer Model number: FS-C5020N/FS-C5030N (as tested with enhancement optional units; Duplex unit DU-300/DU-301, Paper Feeder PF-60) Conforms to the following product specifications: EN 55 022: 1998 Class B...
  • Page 14 Product name: Color Page Printer Model name: FS-C5020N/FS-C5030N Description of devices: This Page Printer Model FS-C5020N is the 16 ppm, FS-C5030N is the 24 ppm (monochrome/color), A4 size and utilized plain paper; dry toner; etc. The printer can be equipped with several enhancement optional units as a paper feeder as PF-60, a duplex unit as DU-300/DU-301.
  • Page 15: Energy Star

    Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß ISO 7779. Kyocera Mita will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us, including but not limited to, any...
  • Page 16 - Power off - Auto Sleep The goal of GEEA is efficient use of energy. This product has a high-efficiency profile and meets the criteria for receiving the GEEA-Label. FS-C5020N 15 minutes (30 minutes) 0W (1W) 16W (30W) ( ): GEEA criteria...
  • Page 17: Installation Precautions

    CAUTION: Avoid placing the printer on or in locations which are unstable or not level. Such locations may cause the printer to fall. This type of situation presents a danger of personal injury or damage to the printer. Avoid locations with humidity or dust and dirt. If dust or dirt becomes attached to the power plug, clean the plug to avoid the danger of fire or electrical shock.
  • Page 18 Always connect the printer to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short. If an earth connection is not possible, contact your service representative.
  • Page 19: Other Precautions

    Other Precautions Connect the power plug to the closest outlet possible to the printer. Handling of Plastic Bags WARNING: Keep the plastic bags that are used with the printer away from children. The plastic may cling to their nose and mouth causing suffocation.
  • Page 20 This type of situation presents a danger of fire or electrical shock should they fall inside. • Do not remove any of the covers from the printer as there is a danger of electrical shock from high voltage parts inside the printer. •...
  • Page 21 • During printing, some ozone is released, but the amount does not cause any ill effect to one's health. If, however, the printer is used over a long period of time in a poorly ventilated room or when printing an extremely large number of copies, the smell may become unpleasant.
  • Page 22: For More Information

    Describes how to install and set the printer driver. PRESCRIBE is the native language of the Kyocera printers. This Technical Reference contains the information about how the printing is performed using the PRESCRIBE commands as well as the font and emulation description.
  • Page 23 Conventions Convention Italic Typeface Notes Important Caution Warning BASIC OPERATION GUIDE This manual uses the following conventions Description Used to emphasise a key word, phrase or message. In addition, references to other publications are displayed in italic typeface. Used to provide additional or useful information about a function or feature.
  • Page 24 xxii BASIC OPERATION GUIDE...
  • Page 25: Installation

    BASIC OPERATION GUIDE 1 Installation This chapter contains explanations on the following topics: • Unpacking the printer ... 1-2 • Installing the Toner Container and Waste Toner Box ... 1-4 • Making the connections... 1-7...
  • Page 26: Unpacking The Printer

    Unpacking the printer European/Pacific countries Unpack the printer and all its included components. U.S.A./Canada Remove the packing cover and all packing tapes. Packing tape Be sure to hold the right and left sides of the printer when carrying it, as shown in the illustration.
  • Page 27: Installing The Toner Container And Waste Toner Box

    BASIC OPERATION GUIDE Check the parts and components. Printer Documents and software Installation Guide Basic Operation Guide (this guide) CD-ROMs Magenta toner container Cyan toner container Yellow toner container Black toner container Waste toner boxes (one is a spare) Power cord Install the toner container and waste toner box (see Installing the Toner Container and Waste Toner Box on page 1-4).
  • Page 28: Installing The Toner Container And Waste Toner Box

    Set the new toner container in the printer with the markings facing upward as shown in the figure below. NOTE: Be sure to set the toner container in the correct location for that color.
  • Page 29 BASIC OPERATION GUIDE Install the toner container by pushing down on the container until it clicks firmly into place. Apply light pressure to the toner container and push the blue lock lever on the toner container back towards the locked symbol as far as it will go.
  • Page 30: Making The Connections

    Make sure that the waste toner box is correctly inserted and close the left cover. Connect up the printer (see Making the connections on page 1-7). BASIC OPERATION GUIDE...
  • Page 31: Making The Connections

    (The connecting cable is sold separately.) Parallel Interface Connect the provided power cord to a power outlet. Turn on ( | ) the printer’s power switch (located on the left side of the printer). Set the color registration. NOTE:...
  • Page 32 Installation BASIC OPERATION GUIDE...
  • Page 33 This chapter contains explanations on the following topics: • Components at the Front of the Printer ... 2-2 • Components at the Left of the Printer ... 2-3 •...
  • Page 34: Machine Parts

    Components at the Front of the Printer Operator Panel Used to specify printer functions and display the printer operating status. Top Cover When open, this cover gives you access to the internal component for replacing toner containers. MP (Multi-Purpose) Tray The MP tray holds up to 100 sheets of paper (80 g/m²).
  • Page 35: Components At The Left Of The Printer

    BASIC OPERATION GUIDE Top Tray This tray receives printouts face down. Power Switch This switch turns printer power on and off. Left Cover This cover needs to be opened when replacing the waste toner box or cleaning the main charger units.
  • Page 36: Internal Components

    Internal Components Magenta Toner Container This container holds magenta (M) toner. You must replace the container when the toner runs out. Cyan Toner Container This container holds cyan (C) toner. You must replace the container when the toner runs out. Yellow Toner Container This container holds yellow (Y) toner.
  • Page 37: Components At The Rear Of The Printer

    Air is purged through these vents to cool down the inside. Memory Card Slot This slot receives a memory card. A memory card can hold fonts, macros, forms, etc., that can be downloaded in the printer’s memory. For details, see the Options section of the Advanced Operation Guide.
  • Page 38 Option Interface Slot (Network/Serial) This slot can be used to hold the optional network interface card, a hard disk or the serial interface board kit. For details, see the Options section of the Advanced Operation Guide. Parallel Interface Connector This connector is for a standard Centronics parallel interface cable from the computer.
  • Page 39: Printing Operation

    BASIC OPERATION GUIDE 3 Printing Operation This chapter contains explanations on the following topics: • Loading Printer Driver ... 3-2 • Printing from Application Software ... 3-3...
  • Page 40: Loading Printer Driver

    NOTE: If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel. Insert the CD-ROM supplied with the printer into the optical drive of the PC. The installation program launches. NOTE: If the installation program fails to launch, use Windows Explorer to access the CD-ROM and select Setup.exe.
  • Page 41: Printing From Application Software

    Load the paper required into the paper cassette. From the application File menu, select Print. The Print dialog box displays. Click the drop down list of printer names. All the printers installed in Windows are listed. Click the name of the machine.
  • Page 42 Printing Operation BASIC OPERATION GUIDE...
  • Page 43: Maintenance

    BASIC OPERATION GUIDE 4 Maintenance This chapter contains explanations on the following topics: • General Information... 4-2 • Toner Container Replacement... 4-3 • Cleaning the Printer... 4-8 • Replacing the Waste Toner Box ... 4-15...
  • Page 44: General Information

    General Information This chapter describes basic maintenance tasks you can perform on the printer. You can replace the following component according to the printer’s display: • Toner Kits • Waste Toner Box Also, the following parts need periodic cleaning: •...
  • Page 45: Toner Container Replacement

    The toner containers packed with the new printer are starter toner containers. The black starter toner container lasts an average of 4,000 monochrome pages. The cyan, magenta, and yellow starter toner containers last an average of 4,000 color images for each.
  • Page 46: Understanding Messages Requesting Toner Container Replacement

    This section explains how to replace the toner containers. When replacing the toner container of any color, always replace the waste toner box at the same time. If this box is full, the printer may be damaged or contaminated by the waste toner that may spill over the box.
  • Page 47 BASIC OPERATION GUIDE Open the top cover. Magenta (M) Cyan (C) Yellow (Y) Black (K) Pull the blue lock lever on the toner container forward towards the unlocked symbol. Carefully remove the old toner container from the printer. Top Cover Lock Lever...
  • Page 48 Shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container. Set the new toner container in the printer as shown in the figure below. Plastic Bag...
  • Page 49 BASIC OPERATION GUIDE Push down on the top of the toner container to install it firmly in place. Pull the blue lock lever on the toner container back towards the locked symbol as far as it will go. Use the same procedure to replace the other color toner containers. Close the top cover.
  • Page 50: Cleaning The Printer

    Cleaning the Printer Cleaning the Main Charger Unit The following parts must be cleaned each time the toner container and waste toner box are replaced: • Main charger wire • Main charger grid • Advanced beam array lens • Registration roller In addition to this, it is recommended that the main charger wire and registration roller are cleaned periodically at least once a month.
  • Page 51 BASIC OPERATION GUIDE Open the left cover. Left Cover First clean the main charger wire. Grasp the green wire cleaner knob. Gently pull the wire cleaner knob out and push it back in. Repeat this 2 to 3 times. After cleaning, make sure you restore the wire cleaner knob to its home position.
  • Page 52 Lift up slightly on the main charger unit and pull it out a short distance as shown in the figure below. Attach the grid cleaner to the printer with the pad facing up. Main Charger Unit...
  • Page 53: Cleaning The Advanced Beam Array Lenses

    If the main charger unit is not restored to its home position, the corresponding color will be printed over the whole page. Remove the grid cleaner from the printer and discard it. The grid cleaner cannot be reused. Use the same procedure to clean the main charger units for the other toner containers.
  • Page 54 4-12 Grasp the tab of the green lens cleaner knob. Gently pull the lens cleaner knob out and push it back in. Repeat this 2 times. Push the lens cleaner knob back in completely. After cleaning, make sure you restore the lens cleaner knob to its home position. NOTE: If the lens cleaner knob is not restored to its home position, the corresponding color will be printed over the whole page.
  • Page 55: Cleaning The Paper Transfer Unit

    Cleaning the Paper Transfer Unit BASIC OPERATION GUIDE Once you are finished cleaning all 4 lenses, close the left cover. Print problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty. To clean the paper transfer unit, you must use the cleaning cloth included in the toner kit.
  • Page 56 4-14 Wipe away the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit. Paper Ramp NOTE: Be careful not to touch the black transfer roller during cleaning as this may adversely affect print quality. Push the paper transfer unit back in completely.
  • Page 57: Replacing The Waste Toner Box

    Replace the waste toner box when the Check waste toner box message is displayed. A new waste toner box is included with the toner kit. The printer will not operate without replacing the waste toner box. Open the left cover.
  • Page 58 4-16 Close the cap to the old waste toner box after removing the box from the printer. To prevent toner from spilling, put the old waste toner box in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal.
  • Page 59 Make sure that the waste toner box is correctly inserted and close the left cover. After replacing the toner containers and the waste toner box, clean the main charger units and the paper transfer unit. For instructions, see Cleaning the Printer on page 4-8. 4-17...
  • Page 60 Maintenance 4-18 BASIC OPERATION GUIDE...
  • Page 61: Troubleshooting

    BASIC OPERATION GUIDE 5 Troubleshooting This chapter contains explanations on the following topics: • General Guidelines... 5-2 • Print Quality Problems... 5-3 • Error Messages ... 5-7 • Clearing Paper Jams... 5-14 If a problem cannot be corrected, contact your service technician.
  • Page 62: General Guidelines

    • Turn the printer power off and wait for several seconds. Then, turn on the printer. • Reboot the computer which sends the print jobs to the printer.
  • Page 63: Print Quality Problems

    If the suggested corrective action will not solve the problem, call for service. Corrective Action Check the toner containers. Open the printer top cover and check that the toner containers are correctly installed in the printer. For more information on installing the toner containers, see Toner Container Replacement on page 4-3.
  • Page 64 Operation Guide. Conduct color calibration either by switching the printer off then on or using the printer operator panel. For full details, see the Using the Operator Panel section in the Advanced Operation Guide. Try adjusting the color control settings using the printer driver.
  • Page 65 Check the charger units installation. Open the left cover and check that the charger units are correctly installed and seated as far as it will go. see Cleaning the Printer on page 4-8. Conduct color calibration either by switching the printer off then on or using the printer operator panel.
  • Page 66 If the transfer roller is dirty with toner, try printing several pages. Check that the application software is correctly operated. See Tips on page 5-2. Conduct color registration using the printer operator panel. For full details, see the Using the Operator Panel section in the Advanced Operation Guide.
  • Page 67: Error Messages

    This message is displayed alternately with messages indicating the printer status, such as, Ready, Please wait, Processing, Waiting, and Form Feed Time Out. F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does Call service not operate when this message is displayed.
  • Page 68 For details on Auto Error Clear, refer to Using the Operator Panel, section of the Advanced Operation Guide. The hard disk installed in the printer is not formatted, and therefore cannot be read Format error or written. To format the hard disk, follow the procedure in the Installation Guide of Hard disk the hard disk.
  • Page 69 If you continue reading the memory card, insert the same memory Insert again card into the slot again. The printer again reads it from the beginning of the data. Also see Insert the same memory card. The total amount of data received by the printer exceeds the printer’s internal Memory overflow memory.
  • Page 70 The print job transferred to the printer was too complex to print on a page. Press †† Print overrun [GO] to resume printing.
  • Page 71 The storage area in the hard disk for the virtual mailboxes is full. Print out Virtual mailbox accumulated jobs in the virtual mailboxes. full The printer’s internal memory is running low due to too many numbers of fonts and Warning macros downloaded. Try deleting unnecessary fonts and macros. low memory †...
  • Page 72: Storage Error Codes

    An unreadable page was found in a job (The job is damaged.). A print job for the specified ID does not exist in the hard disk. The printer does not support the memory card inserted. The memory card must meet the requirements described in the Options, section of the Advanced Operation Guide.
  • Page 73 RAM disk mode is Off. Turn RAM disk mode On from the operator panel. No disk space. Purge unnecessary files. Specified file is not on disk. Insufficient printer memory to support the RAM disk system. Expand printer memory. Meaning 5-13...
  • Page 74: Clearing Paper Jams

    Remove jammed paper. After removing jammed paper, the printer will re-start printing. The figure below explains the printer’s paper paths including the options. The locations where paper jams might occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one component on the paper paths.
  • Page 75: General Considerations For Clearing Jams

    180 degrees. Selection of paper is fully discussed in the Handling Paper section in the Advanced Operation Guide. The printer may have problems if paper jams recur after the paper was replaced. •...
  • Page 76 [Paper jam Printer] 5-16 Paper is jammed at the paper cassette or inside the printer. Remove the jammed paper using the procedure given below. Pull out the paper cassette and remove the jammed paper. While pulling the green paper transfer unit release lever, pull out the paper transfer unit.
  • Page 77 Open the rear cover and then the fuser cover, and remove the jammed paper. NOTE: If the optional face-up tray is installed on the printer, remove that tray first before attempting to remove the jammed paper. Registration Roller Paper Transfer Unit...
  • Page 78 Rear Cover CAUTION: The fuser unit inside the printer is hot. Do not touch it with your hands as it may result in burn injury. Remove jammed paper carefully. Push the paper transfer unit back in and close the fuser cover and rear cover.
  • Page 79 [Paper jam Cassette 2 (to 4)] [Paper jam EF] [Paper jam Duplexer] BASIC OPERATION GUIDE Paper is jammed at optional paper cassette 2 (to 4). Refer to the Operation Guide for the optional paper cassette and remove the jammed paper. Paper is jammed at the optional envelope feeder.
  • Page 80 Troubleshooting 5-20 BASIC OPERATION GUIDE...
  • Page 81: Specifications

    - Top Tray - Face-up Tray (Option) BASIC OPERATION GUIDE 6 Specifications NOTE: Specifications are subject to change without notice. FS-C5020N Electrophotographic four color (CMYK) printing using Advanced Beam Array A4: 16ppm B5, A5, Letter: 17ppm Legal: 14ppm A4: 15ppm...
  • Page 82 Operation Environment - Temperature - Relative Humidity - Altitude - Illumination Dimensions Weight (without toner container) Description FS-C5020N 80 seconds or less 80 seconds or less 16 seconds or less 96 seconds or less 600 dpi 4,000 pages 85,000 pages Microsoft Windows 95/98/Me/2000/XP Microsoft Windows NT4.0...
  • Page 83 Operating noise (in accordance with ISO7779 [Bystander Position, sound pressure level at the front]) BASIC OPERATION GUIDE Description FS-C5020N During printing: LpA = 53dB (A) During standby: LpA = 36dB (A) During sleep mode: immeasurably FS-C5030N During printing: LpA = 55dB (A)
  • Page 84 Specifications BASIC OPERATION GUIDE...
  • Page 87 ©2005 is a trademark of Kyocera Corporation...
  • Page 88 Revision 1.0 2005.3...

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