Konica Minolta Magicolor 5450 User Manual page 161

Symptom
Not all pages
print.
Printer
resets or
turns off fre-
quently.
You are
experienc-
ing duplex
problems.
Solving Other Problems
Cause
The tray is empty.
A document is printed
with an overlay file
which has been cre-
ated by a non-magi-
color 5450 driver.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Media or settings are
not correct.
Solution
Check that the trays are loaded with
media, in place, and secure.
Print the overlay file using a magicolor
5450 driver.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Contact Technical Support with the
error information.
For autoduplexing, make sure that you
have a duplex option installed.
Make sure that you are using correct
media.
See "Media Specifications" on page
62.
Do not duplex envelopes, labels,
postcards, thick stock, or transpar-
encies.
Make sure that you have not mixed
media types in Tray 1.
Make sure that your document has
more than one page.
Make sure the duplex option is installed
and declared in the Windows printer
driver (Properties/Configure tab).
In the Windows printer driver (Layout/
Double-Sided), choose "Dou-
ble-Sided."
For N-up on duplexed pages, choose
Collate only in the Windows driver's
Paper Tab. Do not set collation in the
application.
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