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If the issue persists, restore the router to factory settings and try again.
2.
Contact your carrier to check if your SIM card is out of service. If it's a new card,
3.
check if it has been activated.
What should I do if the Internet speed is slow?
Check the signal indicator
1.
the router around or move it close to a window to improve signal reception.
If your device is connected to the router over Wi-Fi, move your device around to
2.
receive better signal.
Switch to Wi-Fi 5 GHz if it is supported by your device.
3.
Restart the router and your device, and try again.
4.
Check if you have reached your data traffic limit for the month. If so, your carrier
5.
may limit your Internet speed.
How can I connect to the router using Wi-Fi Protected Setup (WPS)?
Ensure that Wi-Fi is enabled on the client.
1.
Press and hold the WPS button on the router for two to five seconds to set up a
2.
2.4 GHz WPS connection, or press and hold the WPS button on the router for
more than five seconds to set up a 5 GHz WPS connection.
Why can't I access the router's web-based management page?
Ensure that your computer is connected to the router through an Ethernet cable
1.
or Wi-Fi.
Ensure that your computer is set to obtain an IP address and DNS server
2.
address automatically.
Restart your browser, or try using another browser.
3.
If the problem persists, restore the router to its factory settings.
4.
Why is the content displayed on the web-based management page not up to
date?
Depending on your browser's cache, the content for your device on the web-based
management page may not be up to date. Manually clear your browser's cache (for
example, open your browser and choose Internet Options > General > Browsing
history > Delete.) and re-launch the web-based management page.
If you are experiencing any issues with the router:
Restart the router.
1.
Restore the router to its factory settings.
2.
Refer to the help section on the web-based management page.
3.
Contact your network service provider.
4.
on the router. If it shows weak signal, turn
10
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