Table of Contents
Advertisement
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn power off and
unplug unit before troubleshooting.
Control panel does not illuminate.
• Make sure unit is plugged in. If the unit is powered on and no cup is installed, the unit will
display '- -'. The available programs will illuminate after placing a cup on base and rotating
it clockwise until it clicks into place.
Control panel doesn't turn off.
• Remove cup from base by rotating it anti-clockwise and lifting it up. The display with flash
'- -'. Unplug the power cord from the electrical socket. If the unit remains plugged in, the
display will time out after 3 minutes of inactivity. Press any button to wake the unit.
Display reads "Er".
• If the display reads "Er", unplug the unit from the electrical socket and allow it to cool for
15 minutes. Remove the blade assembly and empty the contents to ensure no ingredients
are jamming the blade assembly.
Doesn't mix well; ingredients get stuck.
• Using the Auto-iQ programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or vegetables then leafy greens or herbs. Next add
liquids or yogurt, then seeds, powders or nut butters. Finally, add ice or frozen ingredients.
Unit moves on worktop while blending.
• Make sure the worktop and feet of the unit are clean and dry. Place the motor base on a
smooth, clean and level surface. Do not place motor base on a rough or unlevel surface as
the suction cup feet will not adhere properly.
Lid or Pro Extractor Blades Assembly is hard to install on the cup.
• Set the cup on a level surface. Carefully place the lid or blade assembly on the top of the
cup and align the threads so the lid/blade assembly sits flat. Twist clockwise until you
have a tight seal.
AU ninjakitchen.com.au | NZ ninjakitchen.co.nz
11
Advertisement
Table of Contents
