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Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you're
using unsupported print media or original media.
Symptom
Several
sheets go
through the
machine
together.
Media mis-
feed mes-
sage stays
on.
Duplex
option mis-
feeds.
Solving Problems with Media Misfeeds
Cause
The front edges of
the media are not
even.
The media is moist
from humidity.
Too much static elec-
tricity is present.
Engine cover needs
to be opened and
closed again to reset
the machine.
Some media remains
misfed in the
machine.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Media is still being
misfed.
Solution
Remove the media and even up the
front edges, then reload it.
Remove the moist media and replace it
with new, dry media.
Do not fan transparencies.
Open and close the engine cover
again.
Check the media path again to make
sure that you have removed all of the
misfed media.
Use KONICA MINOLTA-approved
media. See "Specifications" on page
40.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Plain paper, recycled paper can be
autoduplexed if the duplex option is
installed and the media type is set
properly in the driver. See "Specifica-
tions" on page 40.
Make sure that you have not mixed
media types in Tray 1.
Do not duplex, envelopes, labels, letter
head, postcards, thick stock, glossy
media, or transparencies.
Check the media path inside the
duplex option again to make sure that
you have removed all of the misfed
media.
175
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