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Malfunction
Door cannot be
opened.
Washing water is not
pumped out.
No water flows into
the device. The
detergent was not
washed in.
Cause and Troubleshooting
Water level is too high.
Start the program pump down.
▶
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", Page 67
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and water drain
▶
feed hose is not kinked or pinched.
Drain pump is clogged.
→
"Cleaning the Drain Pump", Page 52
▶
is activated.
Resume the program by Centrifuge or off-
▶
pumps to choose and press Start/Refill
to press.
→ "Resume program on rinse hold", Page 42
Water drain hose is connected too high.
Mount the water drain hose at a maximum of 1 meter
▶
height.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
Detergent dosage is too high.
Immediate measure: mix a tablespoon of fabric softener
▶
ter with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
During the next wash, reduce by an equal amount.
▶
load the amount of detergent.
Unauthorized extension mounted on the water drain
hose.
Remove unauthorized extensions to the wa-
▶
discharge hose. Connect device
Start/Refill
Press Start/Refill
▶
The strainers in the water supply are clogged.
Clean the strainers in the water supply → Page 55.
▶
Water tap is closed.
Open the water tap.
▶
Troubleshooting NL
was not pressed.
.
at
61
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