Page 1 TVN 12 User Manual P/N 1065-EN • REV A • ISS 17MAY22...
Page 2 Carrier, except where specifically permitted under US and international copyright law. Trademarks and TruVision and associated names and logos are a product brand of patents Aritech, a part of Carrier. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
Page 3 Safety Instructions: Improper use or replacement of the battery may result in explosion hazard. Replace with the same or equivalent type only. Dispose of used batteries in conformance with the local codes. Instructions de sécurité: L’utilisation ou le remplacement inadéquats de la pile peuvent entraîner un risque d’explosion.
Page 5: Table Of Contents
Chapter 6 User management 52 Manage users in web mode 52 Manage users in OSD mode 56 Chapter 7 Network settings 58 TCP/IP settings 58 DDNS settings 60 PPPoE settings 62 Email settings 62 HTTPS settings 64 TVN 12 User Manual...
Page 6 Storage status information 119 Activate a new HDD 120 Initialize an HDD 120 Add a network storage system 120 S.M.A.R.T. settings 122 Bad sector detection 123 HDD sleep mode 124 Overwrite an HDD 125 Record file duration 125 TVN 12 User Manual...
Page 7 Search recordings 155 Search recordings in web mode 155 Search recordings in OSD mode 155 Appendix A Specifications 159 Appendix B Port forwarding info 162 Seeking further assistance 162 Appendix C Overview of OSD and web functions 164 TVN 12 User Manual...
Page 8: Important Information
COVENANT OR PROMISE THAT ITS PRODUCTS (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICES OR OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED. CARRIER DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING TVN 12 User Manual...
Page 9 CARRIER DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY CARRIER WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE. TVN 12 User Manual...
Page 10 Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TVN 12 User Manual...
Page 11: Physical Installation
There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. Items shipped with the product include: • AC power cord or external power supply (depending on the model) • Recorder including HDDs TVN 12 User Manual...
Page 12: Back Panel
The figures below show the back panel connections and describe each connector on a typical TVN 12 digital video recorder. Details may vary for specific models. Before powering up the recorder, insert the hard drives and connect a main monitor for basic operation.
Page 13: Poe Ports
TruVision Navigator software from www.firesecurityproducts.com PoE ports The S models of the recorder have PoE ports for camera connections. Connect up to 8 or 16 IP cameras to the embedded PoE ports on the TVN 12S recorder. TVN 12 User Manual...
Page 14: Monitor Connections
Universal Serial Bus (USB) port for additional devices such as a USB mouse or USB Hard Disk Drive (HDD). Contact information and manuals/firmware For contact information and to download the latest manuals, tools, and firmware, go to the web site of your region: TVN 12 User Manual...
Page 15 Chapter 1: Physical installation EMEA: https://firesecurityproducts.com Manuals are available in several languages. Australia / New Zealand: https://firesecurityproducts.com.au/ TVN 12 User Manual...
Page 16: Getting Started
Figure 4: Web browser interface (live view with menu options shown) The recorder can fully integrate with the license-free TruVision Navigator software, which is ideal for most commercial applications. TVN 12’s easy and intuitive-to-use web browser interface enables remote configuration and secure viewing, searching, and playing back of video from computers connected via the Internet.
Page 17: Powering Up The Recorder
Go to Chapter 6 “User management” on page 52 for further information on creating user passwords. You can also set up the camera password when starting up the recorder. Default network settings: The network settings are: • IP address - 192.168.1.82 TVN 12 User Manual...
Page 18: Access Via A Web Browser
Plug-in free browser access You can use the recorder without a plug-in for the browsers Google Chrome, Apple Safari, and Mozilla Firefox. However, there are limitations to the functions that can be accessed. See Table 1 on page 15. TVN 12 User Manual...
Page 19: Access Via The Osd
Many features of live view can be quickly accessed by placing the cursor on a live image and clicking the right-button of the mouse. The mouse menu appears. For more information, see Chapter 14 “Live view in OSD mode” on page 133. TVN 12 User Manual...
Page 20 HDD management The hard drives are initialized at the factory. However, if you wish to clear all data, select the HDD, and click Init (Initialize) to initialize the HDD. You can also add and delete hard drives. TVN 12 User Manual...
Page 21 Add. In the pop-up screen, enter the IP address of the IP camera to be added. Select the appropriate protocol (e.g., TruVision), stream number, management port, channel port, and transfer protocol. Then enter the camera user name and admin password.
Page 22: Change The Recorder's Language
There are two ways to set the language when using the recorder OSD:  It can be set from the Startup Wizard.  It can also be set by selecting Configuration > System > General > Basic Settings. TVN 12 User Manual...
Page 23: Browser Configuration
Firefox plug-in” on page 14). When this plug-in is used, the local browser configuration menu is also available for these browsers. The other configuration menus (System Network, Video/Audio, Image, Event, Storage and VCA) are for the recorder itself. They are also available in OSD mode. TVN 12 User Manual...
Page 24 No. Default is Yes. Image Format Specifies the image format of snapshots, JPEG or BMP. Display Fire Source Info CAUTION: Only use this function when the thermal camera supports fire detection. Not all TruVision thermal cameras support fire detection. TVN 12 User Manual...
Page 25 Chapter 3: Browser configuration Options Description This function is available when using the TruVision IP thermal camera. To be operational, the thermal camera function “Fire Source Detection” must be enabled under the VCA Resource Configuration menu. It lets you visualize in live mode the temperature hot spots. The hot spots are displayed on screen with a list showing the temperature ranges of the hot spots.
Page 26: System Management
The device number to use for the recorder when linking the device to a network keyboard, etc. The value can be set between 1 and 255. The default value is 255. 3. Click Save to save the settings. TVN 12 User Manual...
Page 27 National Time Center (IP Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more customized network, NTP software can be used to establish a NTP server used for time synchronization. TVN 12 User Manual...
Page 28 Click the check box to enable or disable daylight savings time (DST). Default is Disabled. 10. Start Time Enter the start date and time for daylight savings. 11. End Time Enter the end date and time for daylight savings. TVN 12 User Manual...
Page 29 3840*2160/30 Hz (4K) 1600*1200/60 Hz 4096*2160/30 Hz (4K) 1920*1080/60 Hz (1080P) 4. Enable or disable the Enhanced SVC Mode. It is enabled by default. Note: The IP cameras must support SVC mode for this function to be enabled. TVN 12 User Manual...
Page 30 The number of channels available depends on the recorder model. Unassign all channels from the video tiles. Assign all the channels to the video tiles. Scroll between the different multiscreen pages. Cameras can be assigned to any video tile. Cameras can be assigned only once. TVN 12 User Manual...
Page 31 Shows the list of available camera channels. Multiscreen options Specifies the image scale in a video tile. Options are Full Screen, 1+1, 2x2, 1+5, 1+7, 3x3, 4x4. The number of channels available depends on the recorder model. TVN 12 User Manual...
Page 32 2. Under Recording Behavior for Disable Actions select the desired option from the drop-down list. 3. Click Save to save the settings. The recorder automatically reboots. Software licenses used In web mode, click Configuration > System > System Settings > About to see the open-source licenses. TVN 12 User Manual...
Page 33: Maintenance
2. Click the Reboot button in the Power pop-up window. 3. A pop-up screen appears asking you to confirm the admin name and password. Click OK. 4. The recorder reboots. TVN 12 User Manual...
Page 34  Via a USB device  Via the recorder web page  Via the recorder OSD  Using TruVision Navigator. For further information, refer to the TruVision Navigator user manual. The firmware upgrade file is labeled tvn12.dav. To update the system firmware in web mode: 1.
Page 35 You can export and import configuration settings from the recorder or IP cameras. This is useful when you are updating or replacing a recorder with IP cameras, or if you want to make a backup of the recorder and IP camera settings. TVN 12 User Manual...
Page 36 2. Click Configuration > Camera > Camera > IP Channel > > Export. The backup device name and path are displayed. 3. Select the configuration file and click Export. The file is saved to the backup device. TVN 12 User Manual...
Page 37 Note: Connect the backup device, such as a USB flash drive, to the recorder before commencing the log search. To search video from the system log in web mode: 1. Click Configuration > System > Maintenance > Log. TVN 12 User Manual...
Page 38 Note: Connect the backup device, such as a USB flash drive, to the recorder before commencing the log search. To search video from the system log in OSD mode: 1. Click Maintenance > More. The Log Information screen appears. TVN 12 User Manual...
Page 39 2. Use an empty USB flash drive and install the debug file in the root directory. 3. Insert the USB flash drive in the recorder. 4. Click Configuration > System > Maintenance > Diagnose. 5. Select USB Flash Drive Debugging and click Save. 6. Reboot the recorder. TVN 12 User Manual...
Page 40: Security
Main stream: 8-23 Substream: 24-39 IPC-X means the actual click debugging operation times = X+1. For example, when using TVN 12 and an IPC8-0 file is generated, it means the first channel main stream with one-click debugging operation time. Security Authentication The administrator can set the authentication to access RTSP and HTTP streams.
Page 41 2. Select the Enable ISAPI check box to enable the function. It is enabled by default. 3. Click Save to save the setting. To enable/disable ISAPI authentication in OSD mode: 1. Click Configuration > System > Security Service. TVN 12 User Manual...
Page 42 To enable/disable the SSH protocol in web mode: 1. Click Configuration > System > Security > Security Service. 2. Select Enable SSH if required. It is disabled by default. 3. Click Save to save the setting. TVN 12 User Manual...
Page 43: Camera Management
Camera Management allows you to add and remove IP cameras as well as modify their settings. The recorder supports most TruVision IP cameras and encoders and is compliant with ONVIF profile S cameras. See Table 2 below for the list of cameras supported by the recorder.
Page 44: Manage Ip Cameras In Web Mode
(TVGP-P01-xxxx-PTZ-G) these events in the recorder. Support for face capturing. The TVN 12 contains protocols from third-party camera manufacturers that allow you to add cameras from these manufacturers to the recorder. The cameras cannot be discovered via the discovery feature of the recorders. These cameras need to be added manually.
Page 45 Custom Protocol Use the “Custom Protocol” feature to connect an IP camera that does not use a standard protocol, such as TruVision. Many IP cameras can stream video using the RTSP protocol. The recorder allows you to define a RTSP custom protocol per camera type and to add cameras to the recorder via RTSP.
Page 46: Manage Ip Cameras In Osd Mode
IP address. See “Change camera settings” on page 50 for more information. Delete: Delete the selected camera from the Added Device List. Cameras added to the PoE ports of the recorder cannot be deleted. TVN 12 User Manual...
Page 47 See “Import/export configuration files” on page 31 for more information. Protocol: Displays the protocol in use. However, instead of using a standard protocol, such as TruVision, you can set up a RTSP custom protocol per camera type and add cameras to the recorder via RTSP. Click Edit and select a custom protocol to create and then complete the protocol information requested.
Page 48: Poe Settings
PoE connection. “Long distance” is for cables between 100 and 300 m, and “Short distance” is for cables less than 100 m. Short distance is selected by default. Changing the cable length selected can change the power consumption. TVN 12 User Manual...
Page 49: Manage Camera Passwords
Camera > Channel. 2. Select the desired camera and click Set. In the pop-up screen, select the Camera Password tab. 3. Enter the current and new camera password. Confirm the new password and then click Apply. TVN 12 User Manual...
Page 50 1. When initially activating the recorder, you can enter the default IP camera password, if desired. This applies to both web and OSD mode. Note: This is the only time that the default IP camera password can be set in OSD mode. TVN 12 User Manual...
Page 51: Add An Ip Camera
2. Connect the IP camera to one of the free PoE ports at the back of the recorder. 3. The recorder assigns an IP address (192.168.254.x) to the camera and will automatically activate the camera using the password set up in the recorder. This process will take a couple of minutes. TVN 12 User Manual...
Page 52 To see which cameras are connected to a PoE port in web mode: 1. To see which cameras are connected to a PoE port, click Configuration > System > Camera Management > Binding. The list of cameras appears showing which are connected to a PoE port. TVN 12 User Manual...
Page 53 When the recorder has an IP address in another network range, you must activate the IP camera first via the TruVision Device Manager or follow the process in OSD mode. To add an IP camera on the LAN in web mode: 1.
Page 54: Change Camera Settings
To add an IP camera on the LAN network in web mode: 1. Make sure that the cameras are on the same network segment as the recorder. If needed, use the TruVision Device Manager to change the network settings of the cameras.
Page 55: Restrict Viewing Cameras On A Vga/Hdmi Monitor
Restricted Access Camera. 2. Enable the channels that you do not want to show on the VGA/HDMI monitor. 3. Click Save. 4. The restriction will be applied after the user logs out of the OSD menu. TVN 12 User Manual...
Page 56: User Management
(Administrator, Operator, or User). Important: When you connect the TVN 12 to UltraSync, the system automatically creates a user called “UltraSync”. This user cannot be modified or deleted.
Page 57 7. Click the button save the settings and return to the previous window. To modify a user’s information: Only a system administrator can modify a user’s information. 1. Click Configuration > System > User Management > User Management. TVN 12 User Manual...
Page 58 By default, only the local log search, local playback, remote log search/interrogate working status and remote live view setting is enabled for users. • Local: Upgrade/Format: Locally upgrade the firmware or format the HDD. • Local: Shutdown/Reboot: Shutdown or reboot the recorder. TVN 12 User Manual...
Page 59 2. Select a user and click Modify. The Modify User widow appears. 3. Enter the admin password. 4. Select the desired access privilege settings for the user. 5. Click the button save the settings and return to the previous window. TVN 12 User Manual...
Page 60: Manage Users In Osd Mode
When a user is added via the OSD mode, the user always gets the “User” permission by default. The permission can only be changed via the web page of the recorder. Important: When you connect the TVN 12 to UltraSync, the system automatically creates a user called “UltraSync”. This user cannot be modified or deleted.
Page 61 To delete a user: 1. Click Configuration > System > User. 2. Click for user to be deleted. 3. Click to confirm you want to delete the user. TVN 12 User Manual...
Page 62: Network Settings
To configure general network settings (web and OSD modes): 1. In web mode: Click Configuration > Network > Basic Settings > TCP/IP. — or — In OSD mode: Click Network > General > TCP/IP. 2. Enter the required settings: (web mode shown) TVN 12 User Manual...
Page 63 In OSD mode, it is called” IP Address”. IPv4 Subnet Mask Enter the subnet mask for your network so the recorder will be recognized within the network. Default value is 255.255.255.0. In OSD mode, it is called “Subnet Mask”. TVN 12 User Manual...
Page 64: Ddns Settings
See Appendix B “Port forwarding info” on page 162 for more information. There are three ways to set up a DDNS account: TVN 12 User Manual...
Page 65 Chapter 7: Network settings • ezDDNS: A free-of-charge service included with your recorder and fully managed within the recorder interface. It is exclusive to TruVision products. • DynDNS: A third-party service where users need to apply for a DynDNS account on the Dyn.com website.
Page 66: Pppoe Settings
The recorder can send email notifications of alarms or notifications through the network. Notes:  Ensure that the DNS address has been set up correctly beforehand.  The TVN 12 uses TLS 1.2 for email communication. To configure email settings via the web: 1. Click Configuration > Network >...
Page 67 Enter the sender’s email address. Select Receivers Select an email recipient. Up to three receivers can be selected. Receiver Enter the name of the receiver of the email. Receiver’s Address Enter the email address of the receiver. TVN 12 User Manual...
Page 68: Https Settings
6. Close the connection and open a new browser tab using the HTTPS protocol. A certificate error appears in the address field. Note: The browser address must have the format HTTPS (such as https://192.168.1.70). 7. Click on the Certificate error icon to view the certificate, and then click Install Certificate. TVN 12 User Manual...
Page 69 Visit a site like https://www.startssl.com/?app=1 and upload your .csr file to get a trusted certificate. 6. Under Install Generated Certificate, click Browse to locate the certificate and then click install. 7. Click Save. For larger companies, a corporate certificate might be available with the IT department. TVN 12 User Manual...
Page 70: Network Protocols And Plug-In Applications
Alarm host setup If an alarm host is set, the recorder sends a signal to the host when an alarm is triggered. An example of an alarm host is the TruVision Navigator server. Note that TVN 12 User Manual...
Page 71: Multicast Ip Address
Alarm Host Port values. The alarm host IP is the IP of the remote PC where the TruVision Navigator software is installed. The alarm host port value must be the same as software’s alarm monitor port. The default alarm host port value is 5001.
Page 72: Detect If A Camera Is Already Connected To Another Device
To connect the recorder to UltraSync in web mode: Note: This setup must be done by an installer. It cannot be done by an end-user. 1. Click Configuration > Network > UltraSync. TVN 12 User Manual...
Page 73: Add The Recorder To Tvrmobile
Add the recorder to TVRMobile TVRMobile is the name of the mobile application for iOS and Android devices that allows you to see live and playback video of TruVision recorders as well as control the recorders on a mobile device.
Page 74 The recorder’s Operator Guide also describes for the end-user how to add the recorder to TVRMobile. For further information on using TVRMobile, please refer to its user manual. TVN 12 User Manual...
Page 75: Video And Audio Configuration
Dual VCA Enabling the Dual-VCA function will send the VCA event information (e.g., intrusion detection, line crossing detection, face detection, etc.) to the connected back-end device for further analysis. Not all camera models support this function. TVN 12 User Manual...
Page 76: V-Stream Encoding
VMS (Video Management System), such as TruVision Navigator, using the V-stream encoding option ("V" stands for "virtual"). When enabled, you can see the output from the cameras on a remote client monitor in one stream.
Page 77: Image Settings
Name, you can change the camera name, if desired. 3. Under Image Settings, adjust the brightness, contrast, and saturation values by dragging each scroll bar. 4. Select how you want the camera to rotate the image. There are two rotate functions: TVN 12 User Manual...
Page 78: Camera Osd
You can also add text to the image. They are part of the image and are therefore also recorded. To configure the OSD settings in web mode: 1. Click Configuration > Image > Settings. TVN 12 User Manual...
Page 79 • Transparent & Flashing • Transparent & Not Flashing • Non-transparent & Flashing • Non-transparent & Not Flashing (default) Note: This function is not available in web mode. 6. Click Apply to save the settings. TVN 12 User Manual...
Page 80: Day/Night Switch
Area. Using the mouse, click and drag a privacy-mask box in the camera view window over the desired area. You can set up to four areas for privacy masking. To delete the masks, click Clear All. TVN 12 User Manual...
Page 81 Using the mouse, click and drag a privacy-mask box in the camera view window over the desired area. You can set up to four areas for privacy masking. Each area has a different colored frame. To delete the masks, click Clear. 5. Click Apply to save the settings. TVN 12 User Manual...
Page 82: Event Setup
Note: Not all cameras support this function. To set up motion detection in web mode: 1. Click Configuration > Event > Basic Event > Motion. TVN 12 User Manual...
Page 83 Click the desired day of the week and a pop-up screen appears where you can enter the start and end times when motion detection can trigger the given actions. You can schedule eight periods in a day. Default is 24 hours. TVN 12 User Manual...
Page 84 Full-screen Monitoring, Enable Alarm Audio, Notify Surveillance Center, Send Email, and Trigger Alarm Output, as well as Audio and Light Alarm Linkage (only for supported cameras). TVN 12 User Manual...
Page 85 Chapter 10: Event setup The list of action options available depends on the camera. 9. Click Save to save settings. To set up motion detection in OSD mode: 1. Click Configuration > Event > Normal Event > Motion Detection. TVN 12 User Manual...
Page 86 Full-screen Monitoring, Enable Alarm Audio, Notify Surveillance Center, Send Email, and Trigger Alarm Output, as well as Audio and Light Alarm Linkage (only for supported cameras). TVN 12 User Manual...
Page 87: Camera Tamper
Advanced motion detection TruVision Series 6 IP cameras, and future TruVision cameras, have a function called “Advanced motion detection”, which allows you to fine tune the motion detection setup. Basic motion detection setup is available in recorders, but advanced motion detection must be done from the camera.
Page 88 Normal Event > Video Tampering. 2. Select a camera to configure for video tampering detection. 3. Select the Enable check box to enable the function. 4. Create a specific area on-screen that is sensitive to detect tampering. TVN 12 User Manual...
Page 89 The options are: Local -> 1 (this is the relay output of the recorder), and the IP addresses of cameras that have an output contact and are connected to the recorder. 7. Click Apply to save settings. TVN 12 User Manual...
Page 90: Video Loss Detection
In the pop-up box that appears, enter the start and end times. You can schedule up to eight periods in a day. Default is 24 hours for a day. Note: The periods defined during a day cannot overlap. TVN 12 User Manual...
Page 91: Set Up Alarm Inputs
Note: The periods defined during a day cannot overlap. 5. Select the alarm response method. Click the Actions tab and select the method by which you want the recorder to notify you of the alarm. TVN 12 User Manual...
Page 92 3. If you set Settings to used, the alarm input will be disabled. If you set Settings to Input, the selected linkage method(s) of the alarm input will be disabled. For information on Disable Actions, see “Disable Actions” on page 97. TVN 12 User Manual...
Page 93: Set Up Alarm Outputs
Configuration > Event > Basic Event > Alarm Output: Click the Manual Alarm button. The alarm status of the selected device changes from OFF to ON. The button is renamed Clear Alarm. Click Clear Alarm to disable the alarm status. TVN 12 User Manual...
Page 94 You can schedule up to eight periods in a day. Default is 24 hours for a day. Click Clear All to delete all saved schedules or Clear to delete the schedule for the selected day. TVN 12 User Manual...
Page 95: Manually Trigger An Alarm Output
Illegal Login: Wrong user ID or password used. • Record Exception: HDD cannot record any more files. This could be due to the overwrite option being disabled so recorded files are locked and cannot be deleted. TVN 12 User Manual...
Page 96 Local -> 1 (this is the relay output of the recorder), and the IP addresses of the cameras that have an output contact and are connected to the recorder. More than one option can be selected. 5. Click Apply to save settings. TVN 12 User Manual...
Page 97: Intrusion Integration Alarm Reporting
In the intrusion panel, set up the recorder as a normal monitoring station. Use OH version 3 so that the data format is understood by the recorder. The Intrusion Panel Setup and Intrusion Zone Setup functions are only available in web mode. This function is only available in web mode. TVN 12 User Manual...
Page 98 This port number must match the port number set up in the intrusion panel. Set up the heartbeat alarm parameters: Enable Panel Heartbeat Alarm Select this check box to enable the panel heartbeat alarm. The heartbeat alarm will then be reported to the recorder. TVN 12 User Manual...
Page 99 3. To define the actions for the heartbeat, panel arm and panel disarm alarms that are reported by the intrusion panel, enable the desired functions, and click the Actions tab for each to set up the arming schedule and alarm response actions. TVN 12 User Manual...
Page 100 Default is 24 hours for a day. 6. Click the Actions tab to set the alarm response method. Select the method by which you want the recorder to notify you of the alarm. TVN 12 User Manual...
Page 101: Disable Actions
The actions associated with motion detection, VCA, and alarms (alarm inputs or intrusion panel events) can be disabled when the alarm panel is disarmed. This will avoid users receiving unnecessary notifications (push notifications, emails, events in TruVision Navigator) or triggering actions (alarm output, PTZ preset, ...). TVN 12 User Manual...
Page 102 5. When the alarm input is triggered, the actions for motion detection and VCA will be disabled. 6. Click Save to save the changes. To set up Disabled Actions via the alarm panel (OH integration) in web mode: 1. Click Configuration > Event > Intrusion Panel Setup. TVN 12 User Manual...
Page 103 Disable all recordings: Disable Actions will stop all recordings for all cameras, regardless of the schedule or recording type. Disable event/alarm recordings: Disable Actions will stop the scheduled recordings for events (motion, VCA) and alarms (alarm inputs, intrusion panel TVN 12 User Manual...
Page 104: Smart Event
Audio Exception Detection Audio exception detection detects the loss of sound as well as the sudden increase or decrease of sound that is above a selected threshold. TVN 12 User Manual...
Page 105 Bidirectional is crossing the line from both directions. This event can be used to detect people or vehicles when this function is supported by TruVision cameras. Intrusion Detection You can set up an area in the surveillance scene to detect when intrusion occurs.
Page 106: Behavior Analysis
For each event type you can define several parameters such as the event rules, arming schedule, the alarm response method, the shield region and how to display the VCA event. This function is only available in web mode. TVN 12 User Manual...
Page 107 Chapter 10: Event setup Behavior analysis is currently only supported by the new TruVision thermal cameras (TVTH-S01 cameras). Behavior analysis rules for thermal cameras Use the > Behavior Analysis > Rule menu to set up the rule parameters for behavior analysis. See Figure 10 below.
Page 108 The behavior type polygon/line of the selected rule can be modified. You can also draw a new area in the viewer and the old behavior type is deleted when the change is saved. TVN 12 User Manual...
Page 109 If you want to copy a day’s schedule, move the mouse cursor to the end of the day where a green icon appears. A pop-dialog box appears. Select the desired days to which to copy the schedule and click to save the changes. Repeat steps a to c for each rule. TVN 12 User Manual...
Page 110 1. Set up the behavioral analysis rules (see “Behavior analysis rules for thermal cameras” on page 103 for instructions). 2. Click Configuration > > Behavior Analysis > Shield Region. All the rule areas set up are visible on screen in blue. TVN 12 User Manual...
Page 111 You can also set the flow overlay settings. In web mode, click Configuration > > Behavior Analysis > Overlay & Capture and select the desired options. Click Save to save changes. TVN 12 User Manual...
Page 112: Face Capture
(TVGP-M01 and TVGP-P01 cameras). This function is only available in web mode. The Face Capture settings in the TVN 12 are limited to setting up the rule and defining the recorder actions. For more detailed settings for this feature, please see the configuration manual of the PTZ camera.
Page 113 To set up the detection area for the face capturing in web mode: 1. Go to Configuration > > Face Capture. 2. Select the PTZ camera that supports the face capture option in the camera drop- down list. 3. Click the Rule tab. TVN 12 User Manual...
Page 114 6. Use PTZ control panel or click the screen to locate a scene where you want to capture faces. 7. Click and draw a detection area on the live image. 8. Click to draw the minimal pupil distance. 9. Click Save to save settings. TVN 12 User Manual...
Page 115: Recording
The schedules are visually presented on a map for easy reference. See Figure 12 on page 112 for a description of the recording schedule window. Note: If a camera is set up for continuous recording, it will still switch to event recording if events are triggered. TVN 12 User Manual...
Page 116 To change a schedule, click the scheduled recording in the timeline for the desired day. In the pop-up box that appears, select whether you want to record continuous or event recording and enter the start and end times. Click Save. TVN 12 User Manual...
Page 117 The Copy to pop-up window appears. Select the desired days to which to copy the schedule and click save the changes. TVN 12 User Manual...
Page 118 5 seconds, the camera records until 11:00:05. The post-record time can be configured as 30 s, 60 s, 120 s, 300 s, or 600 s. Stream type: You can select to record main stream, substream, or dual stream. TVN 12 User Manual...
Page 119: Camera Encoding Settings
5MP, 4MP, 3MP, 1080p, UXGA, 720p, VGA, 4CIF, DCIF, 2CIF, CIF, and QCIF. The available resolutions depend on the camera model. • Bitrate Type: Select Variable (default) or Constant. If “Variable” is selected, the bandwidth can vary depending on video quality and the bandwidth required. If TVN 12 User Manual...
Page 120 If main stream has been selected, you can select the parameters for both continuous and event recording. • Stream Type: Select the type of stream to record, either Video or Video & Audio. Default is Video. TVN 12 User Manual...
Page 121: Holiday Recording Schedules
The Edit window appears. 3. Enter the name of the holiday period. 4. Select whether the holiday period will be categorized by date, week, or month, and then enter the start and end dates. Click OK. TVN 12 User Manual...
Page 122 Chapter 11: Recording 5. Click to return to the Edit window. 6. Repeat steps 2 to 5 for other holiday periods. 7. Click Save to save the settings. TVN 12 User Manual...
Page 123: Storage Management
If the status is listed as Normal or Sleeping, the HDD/NAS is in working order. If it says Inactive, the HDD needs to be activated. Refer to “Activate a new HDD” on page 120 for more information. To check the storage status in OSD mode: 1. Click Configuration > Record > Storage. TVN 12 User Manual...
Page 124: Activate A New Hdd
Add a network storage system You can use a network storage system (NAS) or storage area network (SAN) to remotely store recorder recordings. You can add up to eight storage systems. The recommended brands of storage system to use are: TVN 12 User Manual...
Page 125 NAS or IP-SAN. Note: If using the NAS storage systems Seagate BlackArmor NAS 220 or Iomega StorCenter ix2-dl, you must add the prefix “/nfs” to the NAS path. 3. Click Save to save the changes. TVN 12 User Manual...
Page 126: S.m.a.r.t. Settings
2. If you want to continue to use an HDD when the S.M.A.R.T. test has failed, select the check box Continue to use when this disk when self-evaluation has failed. 3. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TVN 12 User Manual...
Page 127: Bad Sector Detection
2. Select the HDD you want to test. 3. Select whether you want to do a key area detection or a full detection and click Start Detect. 4. The system checks the HDD. The color-coded result is displayed on screen. TVN 12 User Manual...
Page 128: Hdd Sleep Mode
To enable HDD sleep mode in OSD mode: 1. Click Configuration > Record > Advanced. 2. Select the HDD Sleeping check box to enable sleep mode. Default is Enable. 3. Click Apply to save the settings. TVN 12 User Manual...
Page 129: Overwrite An Hdd
To ensure an efficient use of the storage space available on HDDs, you can control an individual camera’s storage capacity using HDD quota management. If the overwrite function is enabled, the maximum capacity for both recordings set to zero by default. Note: This function is not available in web mode. TVN 12 User Manual...
Page 130: Group Hdds
HDD, and save the recordings from all the other cameras to another HDD. By default, the TVN 12 recorders are delivered with one HDD. The group feature cannot therefore be used. However, the 8- and 16-channel recorders have two hard drive slots.
Page 131: Redundancy In Group Mode
When Alarm Storage is disabled, the recorder will still record the event, but the event recording markers (yellow lines) in the playback timeline are no longer stored (see Figure 20 on page 142 for more information). Note: This function is not available in web mode. TVN 12 User Manual...
Page 132: Repair Hdd Database
3. Click OK. The rebuilding starts. To repair databases on a HDD in OSD mode: 1. Click Configuration > Record > Storage Mode. 2. Select the desired HDD and then click Repair Database. 3. Click Yes. The rebuilding starts. TVN 12 User Manual...
Page 133: Live View In Web Mode
This chapter describes how to use live view in web mode. Description of live view Figure 13: Live view in web mode Description Camera panel. Click the camera to display in the selected video tile. Live view viewer. TVN 12 User Manual...
Page 134: Ptz Control
PTZ control The web browser interface lets you control the PTZ functions of a dome camera. Select a PTZ dome camera and use the PTZ controls on the interface to control the PTZ functions. TVN 12 User Manual...
Page 135: Preset And Preset Tours
3. Using the directional buttons, position the camera in the desired direction. Adjust the focus and zoom as required. 4. Click to set the preset. The preset is saved. TVN 12 User Manual...
Page 136 3. Click to start the preset tour path. The camera immediately carries out the preset tour movement. Click the to stop the tour. To delete a preset tour path, click TVN 12 User Manual...
Page 137: Live View In Osd Mode
When in OSD mode, information on the system and camera status is displayed as icons on the main and auxiliary monitors. The camera status icons are shown for each camera. Each icon represents information on a specific item. These icons include: TVN 12 User Manual...
Page 138: Live View Control Toolbar
Live view mouse menu Many features of live view can be quickly accessed by placing the cursor on a live image and clicking the right-button of the mouse to get the mouse menu (see Figure 17 on page 135). TVN 12 User Manual...
Page 139: Live View General Setup Menu
You can easily set up several live view functions such as the default multiscreen layout, the sequence dwell time, the alarm pop-up output and delay as well as enable audio and its volume. From the OSD mode menu toolbar, click Configuration > System > Live View > General. TVN 12 User Manual...
Page 140: Single And Multiview Display Modes
 Place the mouse cursor on the desired video tile and right-click the mouse. In the OSD mouse menu that appears, select the desired multiview option (see Figure 17 on page 135).  In the bottom-right of live mode, click the multiview icon and select the desired option. TVN 12 User Manual...
Page 141: Sequencing Cameras
The zoom command magnifies the camera image four times. To quickly zoom in/out on a camera image: 1. Left-click the mouse on the desired camera. The live view toolbar appears. 2. Click the digital-zoom icon. The camera image is magnified four times. TVN 12 User Manual...
Page 142: Ptz Control
PTZ dome camera. PTZ movement Adjusts the speed of PTZ movement. Zoom, focus, and iris Adjust the zoom in and out. Adjust the focus in and out. Adjust the iris in and out. TVN 12 User Manual...
Page 143 1. In live view, select the desired video tile. Select the PTZ control icon in the control toolbar, or right-click the mouse and select Control. The PTZ control panel appears. 2. Click the Preset Tour tab. TVN 12 User Manual...
Page 144 4. Click the Record button and then use the directional PTZ buttons to move the camera to the desired locations. Adjust the focus and zoon as required. Click the Stop button to stop the shadow tour recording. TVN 12 User Manual...
Page 145: Playback In Web Mode
(see “Modify a user’s access permissions” on page 54 for more information). Description of the web playback window To search and play back recorded video, click Playback in the menu bar to display the Playback window. TVN 12 User Manual...
Page 146 Search button: Click to search for recorded video files by selected date, playback time, and stream type. Download Player: Click to download the TruVision Player tool to play back recordings on your Playback control toolbar: Multiview type: Select how you want the video to be displayed in the viewer (full, quad, 9, and 16).
Page 147: Play Back Recordings
1. In playback mode, select the desired camera by stopping the current playback, clicking the desired camera, and then clicking Play 2. Select the desired multiview format. 3. Enter the day and time to search for a recording for the selected camera. Click Search. TVN 12 User Manual...
Page 148: Synchronous Playback
1. Make sure that the VCA information from cameras is stored on the hard drive. In OSD mode, go to Configuration > Record > Advanced. Select Enable Save Camera VCA Data and then select Alarm Storage. TVN 12 User Manual...
Page 149: Create Snapshots
However, you cannot specify in web mode the start and end times of a video clip. Note: You have more control over the length of a video clip in OSD mode. TVN 12 User Manual...
Page 150: Digital Zoom In Playback
Digital zoom in playback To digitally zoom-in during playback: 1. In playback mode, select the desired camera. 2. Click the Digital Zoom button in the playback control toolbar and use the mouse scroll wheel to zoom in and out. TVN 12 User Manual...
Page 151: Playback In Osd Mode
You must have the access privilege to play back recordings (see “Modify a user’s access permissions” on page 54 for more information. This function is only available in web mode). TVN 12 User Manual...
Page 152 149 for more information. Date number with a blue triangle in top right corner: Recordings are available for this day. Date number with no blue triangle in top right corner: No recordings are available for this day. TVN 12 User Manual...
Page 153: Playback Modes
In normal playback you will see all the recorded footage, continuous and event, for the selected camera(s). The recording starts at midnight. Several cameras can be selected for multiscreen display in normal playback mode. To do a normal playback: 1. In playback mode, click Normal playback. TVN 12 User Manual...
Page 154: Smart Search
Smart search can be done as a search based on a cross line, an intrusion detection area, or a motion detection area. TVN 12 User Manual...
Page 155 9. The timeline will now display yellow events detected by smart search in the green continuous recording bar. The yellow event lines detected by smart search will look the same as those event lines that already existed in the timeline. TVN 12 User Manual...
Page 156: Thumbnail Images To Preview A Recording
This function is only available in OSD mode. You can bookmark the important scenes in a recorded file for later reference. A bookmarked recording is 10 seconds long. To create a bookmark: 1. In playback mode, select the desired camera. TVN 12 User Manual...
Page 157: Create Video Clips
The playback control toolbar reappears. Play back recordings with people and vehicles The TruVision M Series Fixed IP cameras support the detection of people and/or vehicles. In the playback screen of the OSD mode, you can apply a filter on the playback that will identify recordings of people and/or vehicles.
Page 158 7. When people and/or vehicle is selected, you can select to skip video without events (normal video) as well as the unselected events. Example: If you select to show the events with people, and select Skip Normal Videos, then all videos without events and vehicle events will be skipped. TVN 12 User Manual...
Page 159: Search Recordings
Go to the OSD menu and click Configuration > Record > Advanced and enable Picture Storage. Search recordings in OSD mode To enter the Search menu in OSD mode, click the Search icon in the top toolbar. TVN 12 User Manual...
Page 160 Search all video and snapshots by time and date of recording and camera and specifically for events caused by vehicles. Note: Alarm input search: To search for recorded video that is based on an alarm input trigger, select the time and date and the appropriate alarm input. TVN 12 User Manual...
Page 161 To search for snapshots, bookmarked or locked recordings in OSD mode: 1. Click the Search icon in the top toolbar. The Search menu appears. 2. In the Search menu, click Video and then select the video type Snapshot, Bookmark or Locked. TVN 12 User Manual...
Page 162 5. Select the desired camera. Only one camera can be selected. 6. Click Search. The list of search results appears. The event type is listed for each recording. 7. Select the desired recording and then click the Play button to play back a recording. TVN 12 User Manual...
Page 163: Appendix A Specifications
8-ch 16-ch Auxiliary interface USB interface Front panel: 1 × USB 2.0; Back panel: 1 × USB 2.0 Hard drives SATA 1 SATA interface 2 SATA interface Capacity Up to 8 TB capacity for each disk TVN 12 User Manual...
Page 164 1-ch, 1920 × 1080/60 Hz, 1280 × 1024/60 Hz, 1280 × 720/60 Hz BNC output Video output mode HDMI/VGA simultaneous output 1-ch, RCA (2.0 Vp-p, 1 kΩ ) Audio output 1-ch, RCA (2.0 Vp-p, 1 KΩ, using the audio input) Bi-directional audio Synchronous playback 4-ch 8-ch 16-ch TVN 12 User Manual...
Page 165 -10 to +55 ºC Relative humidity 10 to 90% Dimensions (W x D x H) 320 × 240 × 48 mm 385 × 315 × 52 mm ≤ 1 kg ≤ 2.6 kg Weight (without HDD) TVN 12 User Manual...
Page 166: Appendix B Port Forwarding Info
Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com Note: These links are not affiliated with nor supported by Aritech Technical Support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. TVN 12 User Manual...
Page 167 On most routers the brand and model number are located on or near the serial number sticker on the bottom of the device. If you cannot find any information for your router, please contact your router manufacturer or internet service provider for further assistance. TVN 12 User Manual...
Page 168: Appendix C Overview Of Osd And Web Functions
Search system logs  ✓ Diagnose by Technical Support  ✓ Security authentication for RTSP & HTTP  ✓ Restrict IP address access  ✓ SSH protocol enable Camera management: ✓ ✓ List IP addresses of connected cameras TVN 12 User Manual...
Page 169 Set up HTTPS and WebSocket ✓ ✓ Set up alarm host  ✓ Connect to UltraSync Video and audio settings: ✓ ✓ Audio setup  ✓ Dual VCA ✓ ✓ V-stream encoding Image settings: ✓ ✓ Display setup TVN 12 User Manual...
Page 170  ✓ Disable execution of event/alarm actions ✓ ✓ VCA setup  ✓ Face capture setup ✓ ✓ Behavior analysis (only supported by TruVision thermal cameras) Recording: ✓ ✓ Recording schedule setup ✓ ✓ Camera recording setup  ✓ Holiday recording schedule setup Storage management: ✓...
Page 171 Search recordings: ✓ ✓ Search recordings by time/date, stream type ✓  Search recordings by VCA type ✓  Search recordings by event type ✓  Search for bookmarked or locked recordings ✓ ✓ Search for snapshots TVN 12 User Manual...

TruVision TVN 12 User Manual

Appendix A Specifications

Appendix B Port Forwarding Info

Appendix C Overview of OSD and Web Functions

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