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TruVision TVN-7101-000 User Manual

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TruVision NVR 71 User
Manual
P/N 1073374-EN • REV I • ISS 19OCT22

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Summary of Contents for TruVision TVN-7101-000

  • Page 1 TruVision NVR 71 User Manual P/N 1073374-EN • REV I • ISS 19OCT22...
  • Page 2 Carrier, except where specifically permitted under US and international copyright law. Trademarks and patents TruVision and associated names and logos are a product brand of Aritech, a part of Carrier. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
  • Page 3 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: recyclethis.info.

  • Page 5: Table Of Contents

    Display order of cameras on screen 32 Play back by camera 32 Synchronize play back across cameras 33 Playback speed 34 Digital zoom in playback 34 Capture snapshots 34 Create video clips 35 Create bookmarks 35 TruVision NVR 71 User Manual...
  • Page 6 Search event logs 41 Chapter 8 Archiving files 44 Overview of archiving 44 Auto archiving 44 Export video recordings and snapshots via TruVision Navigator 46 Using TruVision Player 46 Watermarking 47 Chapter 9 Web browser configuration 48 Windows operating system 48...
  • Page 7 User management 125 Add a new user 125 Customize a user’s access privileges 126 Delete a user 127 Modify a user 128 Change the Administrator’s password 128 Chapter 17 System information 129 View system information 129 TruVision NVR 71 User Manual...
  • Page 8 Port forwarding information 135 Seeking further assistance 135 Appendix C Guidelines when using a high camera count (>32 cameras) 137 Introduction 137 Hard drive configuration 137 Network configuration 138 Event recording triggers 138 Index 139 TruVision NVR 71 User Manual...

  • Page 9: Important Information

    SOFTWARE, SERVICES OR OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED. CARRIER DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED TO, SENSORS OR DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS TruVision NVR 71 User Manual...
  • Page 10 CARRIER DOES NOT WARRANT TO YOU THAT ITS SOFTWARE OR PRODUCTS WILL WORK PROPERLY IN ALL ENVIRONMENTS AND APPLICATIONS AND DOES NOT WARRANT ANY PRODUCTS AGAINST HARMFUL ELECTROMAGNETIC INTERFERENCE INDUCTION OR RADIATION (EMI, RFI, ETC.) EMITTED FROM EXTERNAL SOURCES TruVision NVR 71 User Manual...
  • Page 11 Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision NVR 71 User Manual...

  • Page 12: Product Introduction

    It provides integration with the Carrier portfolio of security solutions and offers a seamless product experience within the TruVision brand. The recorder can fully integrate with the license-free TruVision Navigator software, which is ideal for most commercial applications. It features an easy-to-use and intuitive web browser interface that enables remote configuration and secure viewing, searching, and playing back of video.

  • Page 13: Activate The Admin Password

    Go to Chapter 16 “User management” on page 125 for further information on creating user passwords. Default network settings The network settings are: • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 TruVision NVR 71 User Manual...
  • Page 14 Go to “Web browser” on page 48 for further information. Note: It is recommended that the recorder is placed behind a firewall and that only those ports that need to communicate with browsers and software can be accessed. TruVision NVR 71 User Manual...

  • Page 15: Physical Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. Items shipped with the product include: TruVision NVR 71 User Manual...

  • Page 16: Back Panel Description

    AC power cords • Recorder • Hard drive kits • TruVision NVR 71 Quick Start Guide You can download the software and the following manuals from our web site: • TruVision NVR 71 User Manual • TruVision Recorder Operator Guide...

  • Page 17: Hdd Slots

    The recorder is 3U rack mountable using a rack mount shelf. The rack mount ears included with the product are intended to fix the product in the rack, not to carry the full weight of the recorder. It can also be installed desk based. TruVision NVR 71 User Manual...

  • Page 18: Getting Started

    To reboot the recorder: Connect to the recorder through the web browser interface or TruVision Navigator and reboot the recorder, if needed. See “Restart the recorder” on page 113 for more information. The startup wizard The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used.
  • Page 19 In Internet Explorer enter the IP address of the recorder. The browser will automatically launch the startup wizard. Note: Use TruVision Device Manager 4.0 to locate the recorder on the LAN and, if required, to change the recorder’s IP address.
  • Page 20 Wizard, you will exit the wizard and changes made to the language, alarm, password, IP camera, or date and time settings will be saved. However, all other changes will be lost. For a description of the recorder main menu, see “Web browser interface” on page 20. TruVision NVR 71 User Manual...

  • Page 21: Operating Instructions

    You operate the recorder through a browser interface, which provides full functionality for viewing, playback, and recorder configuration. You can also use TruVision Navigator or TVRMobile. Please refer to the TruVision Navigator and TVRMobile user manuals for more information. You can use your preferred control method for any procedure, but in most cases, we describe procedures using the browser.

  • Page 22: Access Browsers

    The recorder can automatically detect if you are using IE, Chrome, Safari or Firefox. The specifications of the plug-in free solution for Google Chrome, Mozilla Firefox and Apple Safari compared to IE are shown below: TruVision NVR 71 User Manual...

  • Page 23: Internet Explorer Users

    To have complete functionality of the web browser interface and the recorder player with Internet Explorer, do the following: • Run the Browser interface and the recorder player application as an administrator in your workstation • Add the recorder’s IP address to your browser’s list of trusted sites TruVision NVR 71 User Manual...

  • Page 24: Access The Web Browser

    The recorder’s web browser interface has an intuitive structure that allows you to configure the unit’s parameters quickly and efficiently. Each submenu item displays a setup menu that lets you edit a group of settings. Most menus are available only to system administrators. TruVision NVR 71 User Manual...
  • Page 25 2. Configuration panel: Displays the configuration submenus for the selected menu function. Click an item to select it. 3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes. TruVision NVR 71 User Manual...

  • Page 26: Live View

    In Auto Mode, if the original stream is 1080p or higher, the resolution of the transcoded stream will be 1080p. If original stream is less than 1080p, the resolution of the transcoded stream will not change. TruVision NVR 71 User Manual...
  • Page 27 Hide/display the PTZ panel. See “Control a PTZ dome camera” on page 26 for PTZ/Video parameters panel more information. Display format Define how you want video to be displayed in the viewer: Single or multiview. TruVision NVR 71 User Manual...

  • Page 28: Custom Views

    Repeat for each camera to be included in the custom view. 4. Click the Add Custom View button . The list of selected cameras appears. Enter the name of the custom view in the text box. TruVision NVR 71 User Manual...

  • Page 29: Digital Zoom

    To quickly zoom in/out on a camera image: 1. Click the digital-zoom button in live view. When enabled, the digital zoom button has a green frame. 2. Use the scroll wheel on the mouse to zoom in/out. TruVision NVR 71 User Manual...

  • Page 30: Control A Ptz Dome Camera

    PTZ dome camera to a desired position. They are controlled from the PTZ panel in live view. You can set up to 255 presets for a camera. Presets are saved on the camera and not on the recorder. The presets are identified on screen when they occur. TruVision NVR 71 User Manual...
  • Page 31 (Time) in seconds of the preset. Note: A preset tour should have at least two presets. 5. Repeat step 4 to add other presets to the preset tour. 6. Click to save the settings. The tour appears in the list. TruVision NVR 71 User Manual...
  • Page 32 PTZ panel to list all the shadow tours. 3. Click the record button and, using the PTZ directional buttons, move the camera to follow the desired path. Click the save button to save the tour. Note: A shadow tour can be overwritten. TruVision NVR 71 User Manual...

  • Page 33: Playback Functionality

    Note: Greyed out cameras are cameras that are not, or are no longer, connected to the recorder. As such, they may not contain recordings. However, every channel can be selected as channels that were connected in the past might still have associated video recordings. TruVision NVR 71 User Manual...
  • Page 34 6. Player Download button. Click to 11. Timeline: Actual time of playback in progress. download TruVision Player on to your PC to play back recordings. 12. Recording progress bar: This bar displays how much of the period has been recorded. It indicates in color the type of recording.

  • Page 35: Playback Control Toolbar

    34 for more information. Snapshot: Capture a snapshot of the video. Video clips: Start/stop video clip during playback. Sections of a recording can be saved to an external storage device. Download: Download video clips. TruVision NVR 71 User Manual...

  • Page 36: Display Order Of Cameras On Screen

    The playback interface appears on screen. 2. In the camera panel on the left, select which cameras you want to play back. The camera recordings will be displayed in sequential order in the video tiles. TruVision NVR 71 User Manual...

  • Page 37: Synchronize Play Back Across Cameras

    A message appears if there are no recordings found for the requested camera or period. 5. Select the video tile to which you want all the other cameras synchronized and click the Synchronize Playback button. 6. Use the playback control toolbar to manually control playback. TruVision NVR 71 User Manual...

  • Page 38: Playback Speed

    You easily capture a snapshot of a video image for later reference. The image is saved on the unit in JPEG format. To capture a snapshot: 1. In playback mode, when you see an image that you want to capture click the snapshot button TruVision NVR 71 User Manual...

  • Page 39: Create Video Clips

    The button turns green. When you want to end the clip, click the bookmark button again to end the clipping. A message will appear to say that the clipping was successful. TruVision NVR 71 User Manual...

  • Page 40: Searching For Files

    See Figure 11 below for an example of a search. Figure 11: Advanced Search: Time & Date menu Click to playback the selected video. Click to lock recording to prevent it from being overwritten. TruVision NVR 71 User Manual...

  • Page 41: Search And Play Back Recordings By Time And Video Type

    2. Select the desired cameras, record type, file type, stream type as well as the start and end times of the desired period. 3. Click Search. The list of search results appears. 4. Play back the search results: TruVision NVR 71 User Manual...

  • Page 42: Search And Play Back Recordings By Event

    The pre-play and post-play times can help provide information to what happened just before and after an event. You can select one of seven time periods for the pre- and post-play times. TruVision NVR 71 User Manual...
  • Page 43 8. Select a pre-play and post-play time to add to the playback videos: 5 s, 10 s, 30 s, 60 s, 120 s, 300 s, or 600 s. By default, they are 30 s. 9. Play back the search results. TruVision NVR 71 User Manual...

  • Page 44: Search Bookmarked Recordings

    Snapshots are saved on your browser folder. You can select the folder in the Configuration > Browser Configuration > Save Snapshots when in Playback to. See “Capture snapshots” on page 34 for information on how to create snapshots. TruVision NVR 71 User Manual...

  • Page 45: Search Event Logs

    All Types, Video Loss Alarm, Invalid Login, HDD Full, HDD Error, Duplicate IP Address Found, Network Disconnected, Abnormal Record, IP Camera Disconnected, IP Camera Address Conflicted, Hot Spare Exception, IP Camera Motion Analysis Exception, EFR Record Exception, Record Buffer Overflow, IP Camera Access Exception TruVision NVR 71 User Manual...
  • Page 46 For a recording it lists such information as start time, type of event, local user, host IP address, parameter type, and camera number. Click to close the Details pop-up window. TruVision NVR 71 User Manual...
  • Page 47 It will be saved in *.txt format. 8. To archive the results of a log search, click Save Log and select the directory in which to save the file. The file is saved in *.txt format. TruVision NVR 71 User Manual...

  • Page 48: Archiving Files

    It is easy to see the time of the most recent and next archive recording. Simply click the “Archive Status” menu and the information is displayed. Archived files can be viewed using the TruVision Player tool. To schedule automatic archiving: 1.
  • Page 49 If overwrite is selected, the oldest files are overwritten. 10. Under Device Type, select Local Device or Network Storage. 11. Under Device Select, select the backup device used. 12. If you change any options, click Refresh. 13. Click Save. TruVision NVR 71 User Manual...

  • Page 50: Export Video Recordings And Snapshots Via Truvision Navigator

    Using TruVision Player Play back video using TruVision Player Use the standard file player software, TruVision Player, to play back the archived video on your PC. It is downloaded from the Advanced Search menu in playback mode. TruVision NVR 71 User Manual...

  • Page 51: Watermarking

    Chapter 8: Archiving files You can include multiple files in the TruVision Player playlist. Double-click the desired video file from the list and click the Start button. When the first file finishes, the next file will automatically start. Up to 16 files can be played synchronously from multiple cameras.

  • Page 52: Web Browser Configuration

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. in the “Internet Options” dialog box. 8. Click 9. Connect to the recorder for full browser functionality. TruVision NVR 71 User Manual...

  • Page 53: Access The Web Browser

    The browser interface settings are saved on your PC, not on the recorder. See Figure 13 on page 50 for information on browser configuration settings. TruVision NVR 71 User Manual...
  • Page 54 The web page times out after five minutes if there is no mouse movement by the user. Options for time out are Enable and Disable. Default is Enabled. When disabled, the web page will not time out. TruVision NVR 71 User Manual...
  • Page 55 Chapter 9: Web browser configuration Option Description Fire Point This function is available when using the TruVision IP thermal camera. To be operational, the thermal camera function Fire Source Detection must be enabled under the VCA Resource Configuration menu. It lets you visualize in live mode the temperature hot spots. The hot spots are displayed on screen with a list showing the temperature ranges of the hot spots.
  • Page 56 Specifies the directory for saving snapshots in playback mode. Playback to Save Clips when in Playback to Specifies the directory for saving video clips in playback mode. Save Downloaded File to Specifies the directory for downloaded files. TruVision NVR 71 User Manual...

  • Page 57: Camera Setup

    PTZ configurations and V-stream settings. The camera configuration settings are saved on the recorder. Supported IP cameras The recorder supports the following IP cameras:  TruVision IP cameras with a maximum resolution of 12 MP  ONVIF IP cameras  Axis IP cameras Please refer to the full IP camera compatibility chart for the latest validated IP camera models for TVN 71.
  • Page 58 “Offline” (see Figure 16) and its password needs to be changed to be the same as the recorder. Advanced Settings Synchronize all supported TruVision and UltraView IP cameras passwords. Configure custom RTSP streams. See “RTSP Service Port” on page 137 for more Custom Protocol information.

  • Page 59: Import And Export Ip Camera Configuration Settings

    For each camera, you can also set different recording settings for each stream mode. For example, you can set different bit rate type, video quality and frame rate for event and alarm recordings for a selected camera. TruVision NVR 71 User Manual...
  • Page 60 The frame rate is the number of video frames that are shown or sent per second. Note: The maximum frame rate depends on the camera model and selected resolution. Please check the camera specifications in its datasheet. TruVision NVR 71 User Manual...
  • Page 61 For example, it is not possible to set a Full HD resolution on a camera that does not support that resolution. 7. Click Save to save the settings. TruVision NVR 71 User Manual...

  • Page 62: Camera Osd

    6. There are two red text boxes in the camera view window; one for the camera name and the other for the date/time. Using the mouse, click and drag a text box to the desired display position. 7. Click Save to save the settings. TruVision NVR 71 User Manual...

  • Page 63: Image Settings

    However, the motion alarm is only triggered if it occurs during a programmed time schedule. To set up motion detection: 1. From the menu toolbar, click Configuration > Remote Configuration > Camera Setup > Motion Detection. TruVision NVR 71 User Manual...
  • Page 64 Enable Dynamic Analysis for Motion. Use this feature to display and store motion metadata. This metadata can also be used in TruVision Navigator and is also used for motion search. 5. Select the areas on-screen to be sensitive to motion.

  • Page 65: Privacy Mask

    Advanced motion detection TruVision Series 6 IP cameras, and future TruVision cameras, have a function called “Advanced motion detection”, which allows you to fine tune the motion detection setup. Basic motion detection setup is available in the recorder, but advanced motion detection must be done from the camera.

  • Page 66: Camera Tamper

    Click Clear to clear the screen. 5. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar. Higher sensitivity is to the right of the bar. 6. Select the arming schedules for tamper. TruVision NVR 71 User Manual...

  • Page 67: Text Overlay

    V-stream encoding The V-stream shows all camera channels within one camera tile. V-stream is available for remote use with the browser interface, mobile application, TruVision Navigator or third-party software implementation. This feature is particularly useful if you have limited bandwidth available on a remote location but still want to be able to view all camera tiles at once.

  • Page 68: Object Counting

    Set up the counting function from the camera itself. Please refer to the camera’s configuration manual for further information. Note: Only TruVision Series 4 cameras currently support counting. This function cannot distinguish between a moving person and a moving object.
  • Page 69 VCA type from the configuration panel. 2. Select the camera for which to set up the VCA alarm. Note: A pop-up message will appear when the camera does not support this VCA type. 3. Enable the VCA type. TruVision NVR 71 User Manual...
  • Page 70 Select the PTZ camera for linking and select the preset, preset tour, and/or a shadow tour to be triggered when the alarm is detected. Enable the preset, preset tour, and/or a shadow tour. 9. Click Save to save the settings. TruVision NVR 71 User Manual...

  • Page 71: License Plate Identification

    You can also create reports of the plates identified. Note: The TruVision ANPR IP camera is only supported in certain regions. Refer to the camera datasheet for the list of countries in which is it supported.
  • Page 72 Click Save. Repeat for each type. You can define up to eight different periods during a day, and a different schedule for each day of the week. Click Delete Delete All to delete time periods. TruVision NVR 71 User Manual...
  • Page 73 You can store a list of black and white entries on the recorder to match against when automatically analyzing the captured numbered plates. By default, a list of maximum 2,048 license plates can be loaded in the recorder. See Table 1 below for the description of the list types. TruVision NVR 71 User Manual...
  • Page 74 Text overlay on snapshots You can have text appear on a snapshot of a license plate to provide context, such as the camera number, license plate number and time of capture. TruVision NVR 71 User Manual...
  • Page 75 Save to save changes. Camera information You can identify the TruVision ANPR IP camera so that its information appears in any report as well as on snapshots. To set up the camera information displayed on the snapshot: 1. From the menu toolbar, click Remote Configuration >...

  • Page 76: Create Reports

    Chapter 10: Camera setup Create reports You can create and download reports on the license plates captured using TruVision ANPR IP cameras as well as the heat map statistics generated by TruVision 360° cameras. Notes: • Ensure that the TruVision 360° camera has a SD card installed before creating reports.
  • Page 77 4. Select the camera and report type. 5. Click Search. The results appear on screen. In the time heat map screen, click Export to export the result. However, the space heat map cannot be exported. TruVision NVR 71 User Manual...

  • Page 78: Network Settings

    Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Configuration > Remote Configuration > Network Settings > Network Settings. TruVision NVR 71 User Manual...
  • Page 79 Load Balance: The bandwidth is divided over the LAN ports with one IP address. Multi-address: Each LAN port is separate with its own IP address. This allows a LAN port for the IP cameras and another for client PCs, such as TruNav. TruVision NVR 71 User Manual...
  • Page 80 Multicast IP Enter a D-class IP address between 224.0.0.0 to 239.255.255.255. Only specify this option if you are using the multicast function. Some routers prohibit the use of multicast function in case of a network storm. TruVision NVR 71 User Manual...

  • Page 81: Pppoe Settings

    See Appendix B “Port forwarding information” on page 135 for more information. There are three DDNS providers to choose from: • ezDDNS: A free-of-charge service included with your recorder and fully managed within the recorder interface TruVision NVR 71 User Manual...

  • Page 82: Ntp Server Settings

    5. Click Save to save the settings. NTP server settings A Network Time Protocol (NTP) server can also be configured on your recorder to keep the date and time current and accurate. TruVision NVR 71 User Manual...

  • Page 83: Email Settings

    Ensure that the DNS address has been set up correctly beforehand. To configure email settings: 1. From the menu toolbar, click Configuration > Remote Configuration > Network Settings > Email. 2. Enter the required settings. TruVision NVR 71 User Manual...

  • Page 84: Configure An Ftp Server To Store Snapshots

    Note: It is not possible to stream video to an FTP site. To configure the FTP server settings: 1. From the menu toolbar, click Configuration > Remote Configuration > Network Settings > FTP. 2. Select the Enable FTP box. 3. Enter the FTP server information. TruVision NVR 71 User Manual...

  • Page 85: Snmp Settings

    You can use multiple network storage systems (NAS) or IP SAN devices to remotely store recordings. The recommended brands of storage system to use are: • Iomega StorCenter ix2-dl • QNAP TS-219 II Turbo NAS • QNAP TS-220/221 TruVision NVR 71 User Manual...

  • Page 86: Upnp Settings

    (see Figure 19 below). Figure 19: UPnP manual configuration screen To enable UPnP: 1. Connect the recorder to the router. Note: The router must support UPnP and this option must be enabled. TruVision NVR 71 User Manual...

  • Page 87: Https Settings

    Enter the country, hostname/IP address, and days of validity (there are more parameters, but you do not need to add anything to them) and click d) A screen appears showing certificate information. Click Save. TruVision NVR 71 User Manual...

  • Page 88: Network Statistics

    You can easily check the bandwidth that is being used by remote live view and playback. To check network statistics: 1. From the menu toolbar, click Configuration > Remote Configuration > Network Settings > Network Statistics. TruVision NVR 71 User Manual...

  • Page 89: Filter Ip Addresses

    If the authentication server determines the credentials are valid, the supplicant (client device) can access resources located on the protected side of the network. To use 802.1X with the recorder, the network switch needs to also to support 802.1X. TruVision NVR 71 User Manual...
  • Page 90 This is a valid user name for the authentication server (usually a RADIUS server). Password This is a valid password for the user name specified in the previous field. CA certificate This should be obtained from the network administrator, as network policies may differ. TruVision NVR 71 User Manual...

  • Page 91: Recording

    This can be turned off in the individual action settings for each individual alarm if needed. See Figure 20 on page 88 for a description of the recording schedule window. TruVision NVR 71 User Manual...
  • Page 92 HDD capacity. If the value is set to ‘0’, the option is disabled. Default is Disable. 7. Recording type: There are five types of recording to select, which are color-coded:  TL-Hi (Dark green): High quality time lapse. It records high quality continuous video. This is the default recording type. TruVision NVR 71 User Manual...
  • Page 93 The Copy to pop-up menu appears. Select the day or days of the week to which to copy this day’s schedule and click OK. 6. To copy a camera’s recording schedule to another camera, or several cameras, select the desired cameras under “Copy to Camera”. TruVision NVR 71 User Manual...

  • Page 94: Manual Recording

    Note: When the hot spare recorder records the cameras of another recorder, it will record the cameras continuously. So, any event settings such as motion and VCA are not considered by the hot spare recorder. For the failover functionality to work properly, the following points must be taken into account: TruVision NVR 71 User Manual...
  • Page 95 3. Set up the hot spare recorder. Check the Hot Spare Mode box. 4. The Working Status field displays whether the hot spare is in stand-by mode or busy. 5. Click Save to save the settings. The recorder will automatically reboot. TruVision NVR 71 User Manual...

  • Page 96: Alarm And Event Setup

    “D” inputs are marked as D for digital and are physical inputs on the IP cameras. To set up external alarms: 1. From the menu toolbar, click Configuration > Remote Configuration > Alarm & Event Setup > Alarm Input. TruVision NVR 71 User Manual...
  • Page 97 Select the method by which you want the recorder to notify you of the alarm: Enable Alarm Audio, Notify Alarm Host, Send Email (see page 96 for the description of these alarm response types). TruVision NVR 71 User Manual...

  • Page 98: Set Up Alarm Outputs

    The timeout setting lets you define how long an alarm signal remains active after the alarm has ended. If you select Manual, the alarm signal remains active until it is acknowledged (see “Manual trigger” on page 95). 4. Select the arming schedule for the alarm output. TruVision NVR 71 User Manual...

  • Page 99: Manual Trigger

    Alarm & Event Setup > Buzzer Settings. 2. Under System buzzer timeout time select a buzzer time limit: 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or Constant. Default is Constant. TruVision NVR 71 User Manual...

  • Page 100: Alarm Notification

    Enable Alarm Audio: Triggers an audible beep when a notification or alarm is detected by the system or a camera. • Notify Alarm Host: Sends a signal to TruVision Navigator or other software applications when an alarm or notification is detected. •...
  • Page 101 Audio Input Exception: A camera has detected sounds that are above a selected threshold. • Sudden Change of Sound Intensity: A camera has detected a change in the scene caused by an intentional rotation of the camera. TruVision NVR 71 User Manual...

  • Page 102: Detect Video Loss

    Alarm & Event Setup > Video Loss. 2. Select a camera to configure for video loss detection. 3. Check the Enable Video Loss Alarm box to enable the feature. 4. Select the arming schedule for video loss. TruVision NVR 71 User Manual...

  • Page 103: Alarm Host Setup

    If an alarm host is set, the recorder sends a signal to the host when an alarm is triggered. An example of an alarm host is the TruVision Navigator server. Note that alarm host applications need to have the TruVision recorder SDK implemented to successfully receive notifications from the recorder.
  • Page 104 For NX panels, polling must be enabled in the NX-590E. To set up the zones in an alarm panel: 1. From the menu toolbar, click Alarm & Event Setup > Intrusion Zone Setup. TruVision NVR 71 User Manual...
  • Page 105 Select the method by which you want the recorder to notify you of the intrusion panel alarm: Enable Alarm Audio, Notify Alarm Host, Send Email (see page 96 for the description of these alarm response types). b) Specify which alarm outputs are triggered when an alarm occurs. TruVision NVR 71 User Manual...
  • Page 106 Enter the panel’s IP address. The IP address must be in the same LAN as the recorder. e) Enter the port that is used to report the events. Default is 9999. This port number must match the port number set up in the intrusion panel. TruVision NVR 71 User Manual...
  • Page 107 Select the cameras to be triggered (recorded) when an intrusion panel alarm is detected. Under Linking, enable the preset, preset tour or shadow tour to be triggered when the alarm is detected and enter the preset, preset tour or shadow tour number. TruVision NVR 71 User Manual...

  • Page 108: Tvrmobile Push Notifications

    In the recorder a user needs to set up the default gateway address and the DNS address. The default gateway address can be the IP address of the router. The DNS address can be the DNS of the ISP or you can also use the Google DNS address (8.8.8.8). TruVision NVR 71 User Manual...
  • Page 109 1024. How to set up push notifications in the recorder As an example, we will set up push notifications for motion detection. Steps to follow: 1. Set up motion detection for a camera TruVision NVR 71 User Manual...
  • Page 110 Chapter 13: Alarm and event setup 2. Select Notify Alarm Host as an action for motion detection. 3. The user does not need to enter a destination address in the Alarm Host setup window. TruVision NVR 71 User Manual...

  • Page 111: Disable Actions

    The actions associated with motion detection, VCA, and alarms (alarm inputs or intrusion panel events) can be disabled when the alarm panel is disarmed. This will avoid users receiving unnecessary notifications (push notifications, emails, events in TruVision Navigator) or triggering actions (alarm output, PTZ preset, ...).
  • Page 112 5. When the alarm input is triggered, the actions for motion detection and VCA will be disabled. 6. Click Save to save the changes. To set-up Disabled Actions via the alarm panel (OH integration): 1. From the menu toolbar, click Alarm & Event Setup > Intrusion Panel Setup. TruVision NVR 71 User Manual...
  • Page 113 To define the recording behavior when Disable Actions is used: 1. From the menu toolbar, click Device Management > General Settings. 2. Select one of the options for Recording Behavior for Disable Actions. The options are: TruVision NVR 71 User Manual...
  • Page 114 > General Settings. 2. Select Disable alarm outputs during Disable Actions check box. This function is disabled by default, which allows the alarm outputs to be used when Disable Actions is enabled. 3. Click Save. TruVision NVR 71 User Manual...

  • Page 115: Device Management

    The start and end time of daylight-saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 21 below for the Time settings screen. Figure 21: Time and date settings window TruVision NVR 71 User Manual...

  • Page 116: General Recorder Settings

    Click the edit box and enter the new name from the soft keyboard. eSATA Configure the e-SATA device to record or archive video. Start Wizard upon login This will immediately start the wizard. The system is not rebooted. Default is Disable. TruVision NVR 71 User Manual...

  • Page 117: Configuration Files

    The administrator can reset the recorder to the factory default settings. Network information such as IP address, subnet mask, gateway, MTU, NIC working mode, server port, and default route are not restored to factory default settings Note: Only the administrator can restore factory default settings. TruVision NVR 71 User Manual...

  • Page 118: Upgrade System Firmware

    Via a USB device  Via the recorder web browser  Using TruVision Navigator. For further information, refer to the TruVision Navigator user manual. The firmware upgrade file is labeled TVN71.dav. To update the system firmware using the browser: 1. Download the latest firmware from our web site at: https://firesecurityproducts.com/products/video/recorders...

  • Page 119: Holiday Schedules

    Configure the RS-232 port Use the RS-232 menu under Device Management to configure the RS-232 parameters such as baud rate, data bit, stop bit, parity, flow control, and interface. Figure 23: RS-232 setup window TruVision NVR 71 User Manual...
  • Page 120 Flow control is the process by which data transfer is regulated so that it does not arrive too quickly for the receiving process. Default is None. Interface This shows how the RS-232 port can be used. It is used by Technical Support only. Technical Support: Console mode. TruVision NVR 71 User Manual...

  • Page 121: Storage Management

    Uninitialized, you need to initialize it before it can be used in the recorder. Refer to “Initialize a HDD” below for more information. Note: The status information is also shown in the System Information > HDD window. TruVision NVR 71 User Manual...

  • Page 122: Install Hdds

    ESD damage. To install a HDD: 1. Unpack the recorder box. 2. Unpack the recorder HDD box. Note: HDDs for the TVN 71 are delivered separately from the chassis box due to shipping weight. TruVision NVR 71 User Manual...

  • Page 123: Storage Mode

    To ensure an efficient use of the storage space available on HDDs, you can control an individual camera’s storage capacity using HDD quota management. This function lets you allocate different storage capacities for both recordings and snapshots to each camera. TruVision NVR 71 User Manual...
  • Page 124 Note: The recorder will reboot automatically if you change the HDD mode. 3. Under Record on HDD Group, select a number for the HDD group. 4. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. TruVision NVR 71 User Manual...

  • Page 125: S.m.a.r.t. Settings

    You can set up the recorder so that it records both main stream and substream. Doing so will allow you to, via the browser or TruVision Navigator, get access to the substream in both live & playback. You are also able to set the dual stream ratio. This can be useful, for example, if you have bandwidth limitations as you can then adjust the ratio to record more substream than main stream.

  • Page 126: Raid Settings

    RAID 1 creates an exact copy of a Replace the failed HDD and manually data set (data mirroring) on two rebuild. HDDs. The array will continue to operate as long as at least one HDD is operational. TruVision NVR 71 User Manual...
  • Page 127 You can then replace the faulty hard disk and configure that new disk as the hot-spare/backup disk. Create a RAID array To create a RAID array: 1. From the menu toolbar, click Configuration > Storage Management > RAID Settings. TruVision NVR 71 User Manual...
  • Page 128 “Rebuild Array” window. 3. Click the Rebuild 4. Select the HDD to include. 5. Click Save to start the process. When the process is complete, data on the RAID group is displayed. TruVision NVR 71 User Manual...

  • Page 129: User Management

    Only a system administrator can create a user. You can add up to 16 new users. To add new users: 1. From the menu toolbar, click Configuration > Remote Configuration > User Management > Users. 2. Click to enter the Add User window. TruVision NVR 71 User Manual...

  • Page 130: Customize A User's Access Privileges

    There are two types of privilege settings: Basic Permission and Camera Operation. Basic permission settings By default, only remote log search and bi-directional audio are enabled for operators, and only the remote log search is enabled for guests. TruVision NVR 71 User Manual...

  • Page 131: Delete A User

    Remote Configuration > User Management > Users. 2. Select the user to delete from the list and click the Delete button. 3. Click in the pop-up window to confirm deletion. The user is immediately deleted. TruVision NVR 71 User Manual...

  • Page 132: Modify A User

    You will be shown the security level of the new password: Low, Medium or High. Confirm the new password. 4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. TruVision NVR 71 User Manual...

  • Page 133: System Information

    Preview link sum shows the number of remote applications that are streaming video from this video channel. Preview link information shows you the IP addresses that are currently connected to this channel. TruVision NVR 71 User Manual...
  • Page 134 You can view the alarm input number, alarm name, alarm type, alarm status, and triggered camera. 6. To view alarm output information, click Alarm Outputs. You can view the alarm output number, alarm name, and alarm status. TruVision NVR 71 User Manual...
  • Page 135 You can view the HDD label, status, capacity, free space, property, type, and group. 9. To view RAID information, click Raid Info. You can view the version, physical HDD count, array count, RAID type, hot spare type, and support rebuild. TruVision NVR 71 User Manual...
  • Page 136 Chapter 17: System information 10. Click Live View on the menu toolbar to return to live view. TruVision NVR 71 User Manual...
  • Page 137 Total viewing streams available per camera channel Total viewing bandwidth available 512Mbps Hard disk SATA 16 SATA interfaces Max. onboard storage capacity 96 TB (non-RAID or RAID) Capacity per HDD 6 TB RAID 0/1/5/6/10 TruVision NVR 71 User Manual...
  • Page 138 10 to 90% Chassis 3U rack-mountable or desk-based chassis Dimensions (W x H x D) 442 × 494 × 146 mm (17.4 × 19.4 × 5.7 in.) ≤ 16 kg (35.3 lb.) (without HDD) Weight TruVision NVR 71 User Manual...
  • Page 139 3G/4G connection. Seeking further assistance Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com Note: These links are not affiliated with nor supported by Aritech technical support. TruVision NVR 71 User Manual...
  • Page 140 On most routers the brand and model number are located on or near the serial number sticker on the bottom of the device. If you cannot find any information for your specific router, please contact your router manufacturer or internet service provider for further assistance. TruVision NVR 71 User Manual...
  • Page 141 When working with a large number (>32) of cameras per recorder, specific guidelines are advised for hard drives, network settings, and event linking features to ensure optimal performance of the TruVision recorder. Not following these guidelines may result in loss of frames.
  • Page 142 When triggering a high number of alarm/event recordings simultaneously, the recorder’s performance can be impacted. We advise to limit the maximum number of cameras that will be recorded for an event to four. This will minimize the risk of impacting the recorder’s performance. TruVision NVR 71 User Manual...
  • Page 143 120 privacy mask, 61 initializing, 118 install/remove, 118 Heartbeat alarms parameter setup, 99 Daily schedules Heat maps recording, 89 reports, 72 Date Holiday schedules configure display, 111 record, 115 DDNS settings, 77 Hot spare, 90 TruVision NVR 71 User Manual...
  • Page 144 112 Setup wizard Password using, 14 activate admin password, 9 Shadow tour change admin password, 128 set up, 28 change user password, 128 Snapshot overlay Playback, 32 licence plate capture, 70 camera order, 32 Snapshots TruVision NVR 71 User Manual...
  • Page 145 Warning buzzer configure display, 111 modifying, 95 Time out Web browser web page, 50 access, 20, 49 TVRMobile browser versions supported, 48 push notifications, 104 configure, 49 Wizard enable/disable, 112 User privileges camera operation, 127 TruVision NVR 71 User Manual...

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