Information Codes - Samsung NV7B411 Series User & Installation Manual

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions
C-20
C-21
Sensor malfunctions
C-22
C-23
Only occurs during EEPROM Read/
C-F1
Write
If there is no communication
C-F0
between the main PCB and sub PCB
Occurs when a communication
C-F2 problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
C-d0 Occurs when a button is pressed and
held for a period of time.
Action
Turn off the oven and then
restart. If the problem continues,
turn off all power for 30 seconds
or more and then reconnect. If
the problem is not fixed, please
contact a service centre.
Turn off the oven and then
restart. If the problem continues,
turn off all power for 30 seconds
or more and then reconnect. If
the problem is not fixed, please
contact a service centre.
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
centre.
Code Meaning
Safety shutoff
Oven has continued operating at
a set temperature for an extended
S-01 time.
• Under 100 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
This is not system failure. Turn
off the oven and remove food.
Then try again normally.
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