Appendix; General Troubleshooting; General Maintenance - Chauvet Data Stream 4 User Manual

5. A
PPENDIX

General Troubleshooting

Symptom
Chase is too slow Check user manual for speed adjustment
Device has no power Check for power on Mains.
Check device's fuse. (internal and/or external)
Fixture is on but Make sure you have the correct audio mode on the
there is no control switches. If audio provided via ¼" jack, make
movement to the sure a live audio signal exists
audio Adjust sound sensitivity knob
Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
Remote does not Make sure connector is firmly connected to device
work
If you still have a problem after trying the above solutions, please contact CHAUVET®
Technical Support at the location on the next page.

General Maintenance

To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage
and environment are contributing factors in determining frequency. As a general rule, fixtures should
be cleaned at least twice a month. Dust build up reduces light output performance and can cause
overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off
fixture before conducting maintenance.
Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust
collected on external vents and internal components. Clean all glass when the fixture is cold with a
mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply
solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical
surfaces until they are free of haze and lint.
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to
optimize light output. Cleaning frequency depends on the environment in which the fixture operates:
damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit's
optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean
the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.
Date Stream™ 4 User Manual
Solution(s)
7
Applies to
Foggers Dimmers
Lights & Snow Controllers & Chaser
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2/8/2012 5:06 PM