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Ubiquiti Dream Machine Pro UDM-Pro Manual

Package Contents

UniFi Dream Machine Pro
UniFi Dream Machine Pro

Power Cord
Power Cord

Rack-Mount Brackets
Rack-Mount Brackets (Qty. 2)

Bracket Screws
Bracket Screws (Qty. 8)

Mounting Screws
Mounting Screws (Qty. 4)

Cage Nuts
Cage Nuts (Qty. 4)

Security Screw
Security Screw

2.5" HDD Screws
2.5" HDD Screws (Qty. 4)

Rubber Feet
Rubber Feet (Qty. 4)

System Requirement

Either of the following is required:

  • iOS or Android™ Mobile Device with UniFi App Installed
  • Web Browser: Google Chrome (Other browsers may have limited functionality)


We strongly recommend using UPS backup and power regulation to prevent equipment damage due to stability issues with local AC power.

Hardware Overview

LEDs

LEDs Step 1

System LED

Color State Status
Bootup Animation Initializing
White Solid Device is ready to be configured
Flashing Device is booting up
Device is initializing/deinitializing
Heartbeat Firmware update in process
Blue Solid Device is configured and ready
Slow Flashing Client connected to device via Bluetooth (BLE)
Off/White/ Blue Flashing Device is in recovery mode. The LED will cycle through a pattern at one-second intervals, between off, white, and blue.

HDD LED

Color State Status
White Flashing Indicates Read/Write Activity
Amber Steady Indicates HDD Error
RJ-45 Speed/ Link/Activity LED (Ports 1 - 9) Off No Link
Amber Link Established at 10/100 Mbps Flashing Indicates Activity
Green Link Established at 1 Gbps Flashing Indicates Activity
SFP+ Speed/ Link/Activity LED (Ports 10 - 11) Off No Link
Green Link Established at 1 Gbps Flashing Indicates Activity
White Link Established at 10 Gbps Flashing Indicates Activity

Item Description
HDD Bay Install a 3.5" or 2.5" HDD (not included) to use the device as an NVR for UniFi Protect.
RJ45 LAN
(Ports 1 - 8)
The RJ45 ports support 10/100/1000 Ethernet connections. By default, they are set to DHCP Server with the fallback IP address, 192.168.1.1/24.
RJ45 Internet
(Port 9)
The RJ45 port supports a 10/100/1000 Ethernet connection. Set to DHCP Client by default.
SFP+ Internet
(Port 10)
The SFP+ port supports a 1/10G Ethernet connection. Set to DHCP Client by default.
SFP+ LAN
(Port 11)
The SFP+ port supports a 1/10G Ethernet connection. By default, it is set to DHCP Server with the fallback IP address, 192.168.1.1/24.
Reset Button Resets to factory defaults. The device should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the LED starts flashing and then becomes solidly lit. After a few seconds, the LED will turn off, and the device will automatically reboot.

LEDs Step 2

Item Description
USP RPS LED Reserved for future use.
USP RPS Input Reserved for future use.
Power Connect the included Power Cord to the Power port.

Installation Requirements

  • Phillips screwdriver
  • Standard-sized, 19" wide rack with a minimum of 1U height available
  • For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
  • For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.
    We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti.
    For more details, visit: ui.com/toughcable

Note: Although the cabling can be located outdoors, the UDM-Pro itself should be housed inside a protective enclosure.

Before You Begin

Ensure the device is powered off before you install the 3.5" or 2.5" HDD (not included).
Before You Begin Step 1
Before You Begin Step 2
Before You Begin Step 3
Before You Begin Step 4
Before You Begin Step 5
Before You Begin Step 6

OR


Before You Begin Step 7
Before You Begin Step 8
Before You Begin Step 9

Hardware Installation

Hardware Installation Step 1
Hardware Installation Step 2

OR


Hardware Installation Step 3
Hardware Installation Step 4

Connecting Power

Connecting Power Step 1
Connecting Power Step 2

Connecting to the Internet

For information about compatible fiber SFP modules, visit: ubnt.link/UniFi_SFP_DAC_Compatibility

Connecting to the Internet Step 1

OR


Connecting to the Internet Step 2
Connecting to the Internet Step 3
Connecting to the Internet Step 4

Connecting to the LAN

Connecting to the LAN Step 1
Connecting to the LAN Step 2
Connecting to the LAN Step 3
Connecting to the LAN Step 4

Configuration

You have the following options:

  • Enable Bluetooth on your mobile device and use the UniFi Network app.
  • Use a computer connected to the UDM-Pro on a LAN port. Go to "Chrome Instructions".

UniFi Network App

UniFi Network App Step 1

UniFi Network App Step 2

Follow the on-screen instructions.

Chrome Instructions

Use the Chrome web browser to set up your device.

  1. Ensure that your host system is on the same Layer 2 network as the UDM-Pro.
  2. Launch the Chrome web browser and go to https://setup.ui.com
    Chrome Instructions Step 1
  3. Follow the on-screen instructions of the Setup Wizard.
    After you run the UniFi Setup Wizard, a login screen will appear for the UniFi Network Controller management interface. Enter the Username and Password that you created in the UniFi Setup Wizard. Then click Sign in.
    Chrome Instructions Step 2
    You can manage your network and view network statistics using the UniFi Network Controller management interface. For information on using the UniFi Network Controller software, refer to the User Guide located on our website at: ui.com/download/unifi

Specifications

UDM-Pro
Dimensions 442.4 x 43.7 x 285.6 mm
(17.42 x 1.72 x 11.24")
Weight 3.90 kg (8.60 lb)
Weight With Mount Brackets 3.99 kg (8.80 lb)
Interfaces
Networking (8) 10/100/1000 RJ45 LAN Ports
(1) 10/100/1000 RJ45 WAN Ports
(1) 1/10G SFP+ LAN Port
(1) 1/10G SFP+ WAN Port
Management Ethernet In-Band
(1) Bluetooth BLE
Max. Power Consumption 33W
Power Method (1) Universal AC Input, 100 to 240VAC
(1) RPS DC Input
Power Supply Internal 50W/12V
Supported Voltage Range 100 - 240VAC
Display 1.3" Color Touch Panel
LED
System Status
HDD Activity
RJ45 Link/Speed/Activity
SFP+ Link/Speed/Activity
Processor Quad ARM Cortex-A57 Core at 1.7 GHz
System Memory 4 GB DDR4
On-Board Flash Storage 16 GB eMMC
Operating Temperature -10 to 40°C (14 to 104°F)
Operating Humidity 5 to 95% Noncondensing
Certifications CE, FCC, IC

Safety Notices

  1. Read, follow, and keep these instructions.
  2. Heed all warnings.
  3. Only use attachments/accessories specified by the manufacturer.


Do not use this product in a location that can be submerged by water.


Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

  1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
  3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
    1. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
    2. The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
    3. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
    4. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
    5. Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This radio transmitter (FCC ID: SWX-UDMPRO) has been approved by FCC.

ISED Canada

CAN ICES-3(A)/NMB-3(A)
This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter (IC: 6545A-UDMPRO) has been approved by ISED Canada.

IMPORTANT NOTE

Radiation Exposure Statement:

  • This equipment complies with radiation exposure limits set forth for an uncontrolled environment.
  • This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
  • This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Australia and New Zealand


This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

Country List

AT BE BG CY CZ DE DK EE EL ES FI FR HR HU
IE IT LV LT LU MT NL PL PT RO SE SI SK UK

BFWA (Broadband Fixed Wireless Access) members noted in blue

Note: This device meets Max. TX power limit per ETSI regulations.

The following apply to products that operate in the 5 GHz frequency range:

Note: This device is restricted to indoor use only when operating in the 5150 - 5350 MHz frequency range within all member states.

Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm.

Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.

RoHS/WEEE Compliance Statement

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Brand

Videos

UniFi Dream Machine Pro UDM-Pro - Unbox, Set up and Review Video

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Ubiquiti Dream Machine Pro UDM-Pro Manual

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