Leitner Headsets LH270 Manual

What's in the Box

• Your LH270 or LH275 Headset
• 205mAh 3.75v Lithium-Ion Battery
• Battery Compartment Cover
• 8.5v AC Adaptor
• RJ-9 Phone Cord
• Type A-to-Mini USB Cord

Product diagrams

Base Station

1. Battery indicator
2. Computer Mode button
3. Telephone (TEL) Mode button
4. Online indicator
5. USB connector
6. Power socket
7. AUX port
8. Telephone connector (TEL port)
9. Handset connector
10. Accessory Selection switch
11. Microphone volume up/down
12. Compatibility switch

Headset

1. Incoming volume up/down
2. Mute
3. Headset ON/OFF (and Online Indicator)
4. Noise cancelling boom
5. Battery (note label orientation)
6. Battery door

Setup

• Connect the power adaptor supplied with the product to the base unit. The base power LED will light.

NOTE: Charge your headset for 4 hours before you use it.

Connecting to a telephone with a headset port

• Using the included connector cord, connect the 'TEL' port on the back of the headset base with the headset port on your telephone.
• Use the power adaptor to connect the headset base to a power outlet.
• You may need to adjust the compatibility switch located on the bottom of the base to find the correct setting for your device. The most common setting is 1.*

Connecting to a telephone without a headset port

• Using the included connector cord, connect the 'TEL' port on the headset base with the handset port on your telephone.
• Connect the telephone handset cord to the handset port on the headset base.
• Use the power adaptor to connect the headset base to a power outlet.
• You may need to adjust the compatibility switch located on the bottom of the base to find the correct setting for your device. The most common setting is 1.*

Connecting to a compatible handset lifter

• Fit the handset lifter to your telephone as indicated in its user guide.
• Connect the handset lifter to the AUX port located on the back of the headset base.
• Ensure that the Accessory switch is set to RHL.

*We'd love to help you get set up! Call us at 1-800-432-3738, Mon-Fri 6:00-4:30 Pacific Time

Connecting an electronic hookswitch (EHS) cable

• Connect the EHS cable to your telephone as indicated in its user guide.
• Connect the EHS cable to the AUX and TEL ports on the back of the headset base.
• Refer to the user guide for the EHS cable for the correct setting of the Accessory selection switch.

With the handset lifter or EHS cable connected, you will be able to answer and end calls using the ON/OFF button located on the headset, while away from your desk.

Connecting to a computer USB port

• Connect the USB cable supplied with the product to the USB port on the back of the headset base and to an available USB port on your computer.
• The computer should automatically recognize the device and install the correct drivers. Wait a few seconds before using the headset.

Replacing the earpad

To remove the earpad(s) of the LH270 or LH275, put your thumb underneath the pad and pull up from the bottom. To replace the earpad, match the notches at the top, then click the bottom in place.

Operation

Making an outgoing call in telephone mode

• Ensure that the TEL button on top of the headset base is selected.
• Press the headset's ON/OFF button. The base's Online Indicator will light.
• If a handset lifter or electronic hookswitch device is connected to the headset base, the line will be engaged automatically. Otherwise, you will need to lift the handset of your telephone or activate the headset button on your telephone.
• Dial the number you're calling.
• After finishing the call, press the headset ON/OFF button to end the call if you have a handset lifter or EHS cable. Otherwise, just hang up the phone manually.

Receiving an incoming call in telephone mode

• If there is an incoming call and the headset base is connected to a handset lifter or electronic hookswitch device, the TEL light and headset light will flash, and a ring tone will be heard on the headset.
• Press the headset's ON/OFF button. The base's Online Indicator LED will light.
• If a handset lifter or electronic hookswitch device is connected to the headset base, the line will be engaged automatically. Otherwise, you will need to lift the handset of your telephone or activate the headset button on your telephone.
• To end the call, replace the headset on the base or press the ON/OFF button. If you do not have an EHS cable or a handset lifter, you will need to manually disconnect the line.

Making an outgoing call in USB/PC mode

• Ensure that the PC button on the top of the headset base is selected.
• Lift the headset from the base, or press the headset's ON/OFF button if you are already wearing it, and the base's Online Indicator will light.
• After finishing your call, press the ON/OFF button to disconnect. The base's Online Indicator will turn off.

Making a call using UniBase™ Mode

Your Leitner LH270 or LH275 is equipped with UniBase technology that allows you to conference a call between your office phone and softphone. To activate UniBase mode, start with the base in phone mode with a call on the phone line. Press and hold the PC button for 4 seconds. Both phone and computer mode lights will light up. You can now conference a softphone call with the existing telephone call. To exit UniBase mode, press the phone mode button. Note: all computer sounds will be shared with the conference call.

Adjusting the ring volume

When the headset is ringing to indicate an incoming call, you can adjust the ring volume with the volume control buttons located on the headset.

Muting the headset microphone

To mute the headset microphone when on a call, press the mute button on the headset. While the headset is in mute mode, a short beep will be heard on the headset every 8 seconds. Press the mute button again to cancel/end the mute.

Headset microphone volume setting

You can adjust your speaking volume by using the two buttons located on the bottom of the headset base.

Adjusting headset listening volume

Use the volume control buttons on the headset to adjust the listening volume. You will hear a beep for each volume step up or down.

Out of range and reconnection

You will hear warning beeps in the headset when you walk out of range of the base. If the headset disconnects due to being out of range, the call will not drop. The headset will automatically reconnect when you are back in range and the call will be active again.

NOTE: If you do not move back inside the base range within 5 minutes the call will be disconnected.

Battery level indication

The four LEDs on the top of the headset base indicate the battery level of your headset battery.

Training mode and making a conference call

Your Leitner LH270 or LH275 headset allows a second and third headset to be temporarily connected to the base for training or conference calls.

• Set up the call using the primary headset.
• Once on the call, place the second headset on the base charger.*
• After about one second, the headset's Online Indicator will turn on and the base's Online Indicator will flash to indicate that the headset is registering with the base unit.
• Once the registering has completed, a confirmation sound will be heard on the primary headset.
• Lift the additional headset from the base and it will enter talk mode.
• Repeat the steps above to register a third headset.

NOTE: The additional headset will only remain registered to the base for the duration of the call. After the primary headset has ended the call, the unit will return to its normal state.

*Your Leitner LH270 or LH275 headset cannot conference with other headset models.

Overview of audio signals

Registering a new headset to the base

You can register a new primary headset unit to your LH270 or LH275 base using the following procedure:

• Press and hold the TEL button on the base for five seconds to make the base enter registration mode. The TEL light will flash showing the base is in registration mode.
• Press and hold the mute button on the headset for five seconds to make the headset enter the registration mode.
• The headset will now be registered to the base which will take around 30 seconds. When the registration has completed, the base TEL light will stop flashing.

NOTE: The LH280 model cannot register to the LH270 or LH275 base.

Controlling the Automatic Answer feature for calls

When you take your LH270 or LH275 off of the base, your call will not be answered by default. If you'd like to turn this feature on, simply hold the "+" and "—" buttons on your headset together for 3 seconds. You'll know this feature is activated when the LED light slowly flashes.
To turn this feature back off, follow the same steps again. This time the LED light will quickly flash, letting you know this feature has been turned back off.

Troubleshooting

(For live support call 1-800-432-3738, Mon-Fri 6:00-4:30 Pacific Time)

Q. I have connected my headset base to my phone but the headset is not working.
A. Make sure that the battery has been properly charged.

Q. The headset is working but | cannot hear telephone calls correctly.
A. Ensure that you have the correct compatibility setting by adjusting the switch on the bottom of your headset base. The most common compatibility is 1. Cisco telephones should be set to 4 when using the headset jack.

Q. When the headset's ON/OFF button is pressed, the handset lifter lifts the handset but I cannot hear the call on the headset.
A. Ensure that the headset base is connected to the telephone's handset port and not the headset port (if the telephone has one).

Health and safety instructions

Please read the following safety and operational instructions before using your Leitner LH270 or LH275. Please keep these instructions for your reference. When using this product, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property.

General
Operating, charging and storage temperature is 0°C to 40°C (32°F to 104°F).

Warnings

• CHILDREN. Never allow children to play with the product - small parts may be a choking hazard.
• Plug the AC adaptor into the outlet nearest the equipment that is easily accessible.
• To reduce the risk of electric shock, explosion or fire, use only the supplied charger or Class 2 AC adaptor to charge the headset. Ensure that the voltage rating (e.g. 120V, 60 Hz) corresponds to the power supply you intend to use.
• Do not disassemble the product or AC adaptor as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire when the product is subsequently used.
• Do not insert anything into the product because this may cause damage to the internal components or cause injury to you.
• Avoid contact with liquids. Do not locate this product near water, for example, near a bathtub, or sink, in a wet basement, or near a swimming pool.
• Discontinue use of product if the product overheats, has a damaged cord or plug, if the product has been dropped or damaged, or if the product has come into contact with liquids.
• This product should never be placed over or near a heat source and should not be placed in locations which do not have proper ventilation.
• If you experience skin irritation after using this product, discontinue use.
• Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your headset with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. You may experience different sound levels when using your headset with different devices. The device you use and its settings affect the level of sound you hear. If you experience hearing discomfort, you should stop listening to the device through your headset and have your hearing checked by your doctor. To protect your hearing, some hearing experts suggest you:
  1. Set the volume control in a low position before putting your headset on your ear and use as low volume as possible.
  2. Avoid turning up the volume to block out noisy surroundings. Whenever possible, use your headset in a quiet environment with low background noise.
  3. Limit the amount of time you use headsets at high volume levels.
  4. Turn the volume down if the sound from the headset prevents you from hearing people speaking near you.

To avoid the risk of electric shock, explosion, fire or leakage of corrosive or toxic chemicals, please observe the following charging and battery warnings:

Charging warnings

• Use only the charger provided with your headset to charge the product. Do not use the charger for any other purpose. Ensure that the voltage rating corresponds to the power supply you intend to use.
• Charge the headset according to the instructions supplied with the unit.
• Plug the AC adaptor or charger into an outlet that is near the equipment and will be easily accessible.
• Never charge the battery where the temperature may fall below 0°C (32°F) or rise above 40°C (104°F).

Headset battery warnings
The headset is equipped with a replaceable battery. To reduce the risk of fire or injury to persons read and follow these instructions.
Do not dispose of the battery in a fire. The battery may explode. Check your local laws for disposal instructions.
Do not open or mutilate the battery. There may be corrosive materials which can cause damage to eyes or skin and may be toxic if swallowed.
Charge the headset according to the instructions supplied with the headset.
RECYCLING: the battery used in your headset must be recycled or disposed of properly. Contact your local recycling center for proper disposal of your headset battery.

© Leitner Headsets

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Leitner Headsets LH270 Manual