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Netgate SG-5100 Manual

Netgate SG-5100 Manual

Secure router
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Secure Router Manual
SG-5100
© Copyright 2022 Rubicon Communications LLC
Aug 25, 2022

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Summary of Contents for Netgate SG-5100

  • Page 1 Secure Router Manual SG-5100 © Copyright 2022 Rubicon Communications LLC Aug 25, 2022...
  • Page 2: Table Of Contents

    OUT OF THE BOX 1 Getting Started 2 Input and Output Ports 3 Connecting to the Console Port 4 Additional Resources 5 Warranty and Support...
  • Page 3 Secure Router Manual SG-5100 This Quick Start Guide covers the first time connection procedures for the Netgate 5100 Secure Router and also provides information needed to stay up and running. © Copyright 2022 Rubicon Communications LLC...
  • Page 4: Getting Started

    CHAPTER GETTING STARTED Use the following steps to configure the TNSR Secure Router. 1. To configure the Network Interfaces and gaining access to the Internet, follow the instructions provided in the Zero-to-Ping documentation. Note: Not all steps in the Zero-to-Ping documentation will be necessary for every configuration scenario. 2.
  • Page 5: Input And Output Ports

    CHAPTER INPUT AND OUTPUT PORTS 2.1 Rear Side 2.2 Network Ports Table 1: Netgate 5100 Network Interface Layout Port Label Linux Label TNSR Label Port Type Port Speed IGB0 enp3s0 GigabitEthernet3/0/0 RJ-45 1 Gbps IGB1 enp4s0 GigabitEthernet4/0/0 RJ-45 1 Gbps...
  • Page 6 1. Receessed Reset Button 2. Power Button 3. Power (12VDC with threaded locking connector) Center Pin Positive Note: The power button on the Netgate 5100 has been programmed to perform a graceful shutdown when depressed. © Copyright 2022 Rubicon Communications LLC...
  • Page 7: Connecting To The Console Port

    CHAPTER THREE CONNECTING TO THE CONSOLE PORT This guide shows how to access the serial console which can be used for troubleshooting and diagnostics tasks as well as some basic configuration. There are times when directly accessing the console is required. Perhaps GUI or SSH access has been locked out, or the password has been lost or forgotten.
  • Page 8 Secure Router Manual SG-5100 3.3 Apply Power to the Device On some devices when using a USB serial console port the serial port will not appear on the client operating system until the device is plugged into a power source.
  • Page 9 Secure Router Manual SG-5100 Run ls -l /dev/cu. * from a Terminal prompt to see a list of available USB serial devices and locate the ap- propriate one for the hardware. If there are multiple devices, the correct device is likely the one with the most recent timestamp or highest ID.
  • Page 10 Secure Router Manual SG-5100 3.5.1 Client-Specific Examples PuTTY in Windows • Open PuTTY and select Session under Category on the left hand side. • Set the Connection type to Serial • Set Serial line to the console port determined previously •...
  • Page 11 Secure Router Manual SG-5100 PuTTY in Linux • Open PuTTY from a terminal by typing sudo putty Note: The sudo command will prompt for the local workstation password of the current account. • Set the Connection type to Serial • Set Serial line to /dev/ttyUSB0 •...
  • Page 12 Secure Router Manual SG-5100 If portions of the text are unreadable but appear to be properly formatted, the most likely culprit is a character encoding mismatch in the terminal. Adding the -U parameter to the screen command line arguments forces it to use UTF-8 for character encoding: sudo screen -U <console-port>...
  • Page 13 Secure Router Manual SG-5100 Hardware Failure There could be a hardware failure preventing the serial console from working. Contact Netgate TAC for assistance. 3.7.2 No Serial Output If there is no output at all, check the following items: USB Cable Not Plugged In For USB consoles, the USB cable may not be fully engaged on both ends. Gently, but firmly, ensure the cable has a good connection on both sides.
  • Page 14 Secure Router Manual SG-5100 3.7.5 Serial Output Stops After the BIOS If serial output is shown for the BIOS but stops afterward, check the following items: Terminal Speed Ensure the terminal program is configured for the correct speed for the installed operating system.
  • Page 15: Additional Resources

    Netgate training has got you covered. https://www.netgate.com/training/ 4.3 Resource Library To learn more about how to use your Netgate appliance and for other helpful resources, make sure to browse our Resource Library. https://www.netgate.com/resources/...
  • Page 16: Warranty And Support

    CHAPTER FIVE WARRANTY AND SUPPORT • One year manufacturer’s warranty. • Please contact Netgate for warranty information or view the Product Lifecycle page. • All Specifications subject to change without notice. Enterprise Support is included with an active software subscription, for more information view the...