Troubleshooting & Faq - Jabra JX20 PURA Getting Started

The primary phone at this stage is b, as this is the last device
you paired .
• Now reconnect phone A as described in your phone's menu.
• Press the answer/end button on the headset to switch primary
phone settings from B to A and vice-versa.
• Your headset will remember which phone you last used for an
outgoing call and this will remain the primary device .
troubleshootinG & faQ
I hear crackling noises:
• For the best audio quality, always wear your headset on the
same side of the body as your mobile phone .
I cannot hear anything in my headset:
• Increase the volume in the headset.
• Ensure that the headset is paired with the phone (see pairing
section of manual).
• Make sure that the phone is connected to the headset – if it
does not connect either from the phone's Bluetooth menu
or by tapping the answer/end button, follow the pairing
instructions .
I am having pairing problems:
• You may have deleted your headset pairing connection in your
mobile phone . follow the pairing instructions .
Will the Jabra JX20 PURA work with other Bluetooth equipment?
• The Jabra JX20 PURA is designed to work with Bluetooth mobile
phones . It can also work with other bluetooth devices that are
compliant with bluetooth version 1 . 1 or higher and support a
headset, hands-free and/or advance audio distribution profile.
I cannot use reject call, call on hold, redial or voice dialling:
• These features are dependent on the ability of your phone to
support a hands-free profile. Even if the hands-free profile is
implemented, reject call, call hold and voice dialing are optional
features which are not supported by all devices .
Please consult your device manual for details .
JAbrA JX20 PurA
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