Using A Jabra Bluetooth Adapter; Troubleshooting & Faq; Need More Help; Taking Care Of Your Headset - Jabra BT5010 User Manual

Jabra bt5010: user manual
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Transfer the call to the headset
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• Tap the answer/end button to transfer the call from the office phone to
the headset via the Jabra Bluetooth Hub.
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The answering of a call from the office phone requires a hook lifter in order
to have the Jabra BT5010 answer the call automatically.
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11. Using a Jabra Bluetooth adapter

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If you want to use the Jabra BT5010 with a non-Bluetooth mobile phone, the
Jabra A210 adapter is the answer.
It gives you a cordless connection with the following headset feature:
answer/end call, voice dial function (if supported by the phone) and mute.
Rejecting a call, last number redial and putting a call on hold might not be
supported through the headset jack in the mobile phone.
To pair the Jabra BT5010 with the Jabra A210
The pairing process is a little different:
• Put your Jabra BT5010 in pairing mode
• Put the Jabra A210 adapter in pairing mode
• Place them close together. You do not need a dedicated pin code to pair
the two Jabra products. Consult the Jabra A210 adapter user manual for
more information.
Making/answering a call when using the Jabra A210
• When you make a call from your mobile phone, the call will
automatically transfer to headset (if it is turned on)
• To answer a call: either tap the answer/end button on your headset,
open the boom arm or press the answer button on your mobile phone
12. Troubleshooting & FAQ
I hear crackling noises
• For the best audio quality, always wear your headset on the same side
of the body as the mobile phone
I cannot hear anything in my headset
• Increase the volume on the headset.
• Ensure that the headset is paired with the phone.
• Make sure that the phone is connected to the headset – if it does not
connect either from the phone's Bluetooth menu or by tapping the
answer/end button, follow the pairing procedure (See section 3).
I have pairing problems even though my phone indicates otherwise
• You may have deleted your headset pairing connection in your mobile
phone. Follow the pairing instructions in section 3.
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Will the Jabra BT5010 work with other Bluetooth equipment?
• The Jabra BT5010 is designed to work with Bluetooth mobile phones.
It can also work with other Bluetooth devices that are compliant with
Bluetooth version 1.1, 1.2 or 2.0 and support a headset and/or hands-
free profile.
I cannot use reject call, call on hold, redial or voice dialling
• These functions are dependent on your phone supporting them.
Please check you phone's manual for further details.

13. Need more help?

1. Web:
www.jabra.com
(for the latest support info and online User Manuals)
2. E-mail:
Tech Support: techsupp@jabra.com
Information: info@jabra.com
3. Phone:
1 (800) 327-2230 (toll-free in USA)
(603) 579-5311 (Canada)

14. Taking care of your headset

• Always store the Jabra BT5010 with the power off and safely protected.
• Avoid storage at extreme temperatures (above 45°C/113°F – including
direct sunlight – or below -10°C/14°F). This can shorten battery life and
may affect operation. High temperatures may also degrade performance.
• Do not expose the Jabra BT5010 to rain or other liquids.

15. Warranty

Service and Warranty Information
Limited One (1) -Year Warranty
GN Netcom Inc. ("GN"), warrants this product to be free from defects in materials
and workmanship (subject to the terms set forth below) for a period of one (1) year
from the date of purchase ("Warrenty Period"). During the Warranty Period, GN will
repair or replace (at GN's discretion) this product or any defective parts ("Warrenty
Service"). If repair or replacement is not commercially practicable or cannot be timely
made, GN may choose to refund to you the purchase price paid for the affected
product. Repair or replacement under the terms of this warranty does not give right
to any extension or a new beginning of the period of warranty.
Claims under the Warranty
To obtain Warranty Service, please contact the GN dealer from which you purchased
this product or visit www.gnnetcom.com or www.jabra.com for further information
about customer support.
Jabra BT5010 Bluetooth headset
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