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en Troubleshooting
Fault
lights up.
flashes.
All other error codes.
"E:30/-20"
The appliance is not
working.
The programme does
not start.
48
Cause and troubleshooting
Select a suitable programme for draining.
▶
→ "Programmes", Page 26
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 58
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 58
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 33
▶
/
is activated.
Check whether
▶
→ "Buttons", Page 23
.
/
is activated.
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