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Washing machine
WAU28PS9SN
[en]
User manual and assembly
instructions

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Summary of Contents for Bosch WAU28PS9SN

  • Page 1 Washing machine WAU28PS9SN [en] User manual and assembly instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    36 General information...... 4 Preparing the laundry ..... 36 Intended use........ 4 Sorting laundry ....... 37 Restriction on user group.... 5 Degrees of soiling ...... 37 Safe installation ........ 5 Care symbols on the care labels ... 37 Safe use ........... 7 Detergents and care products..
  • Page 3 Cleaning the water outlet hose at the siphon........ 51 Clean the water inlet filters..... 51 Troubleshooting......   54 Error code / Fault display / Sig- nal........... 54 Malfunctions ........ 56 Noise .......... 60 Problem with results....... 61 Leakage.......... 63 Odours.......... 63 Emergency release ...... 64 Transportation, storage and disposal .........
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 39 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16 en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 17: Connecting The Appliance

    Installation and connection en When connecting to a 21 mm = ½" Connecting the appliance tap, first fit the adapter with a seal- Connect your appliance to the power ing washer. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
  • Page 18: Aligning The Appliance

    en Installation and connection Loosen the lock nuts using a WAF Drainage into a plastic 17 wrench by turning it in a clock- pipe with rubber wise direction. sleeve or into a gully. Fix and secure the wa- ter outlet hose with an "elbow"...
  • Page 19 Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
  • Page 20: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 21: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure / : Dispenser for fabric softener or of the detergent drawer. detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
  • Page 22 en Familiarising yourself with your appliance the display. You can change or deac- tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
  • Page 23: Display

    Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining ⁠   10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 24 en Display Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the Drum Clean pro- drum gramme for cleaning and caring for the drum and the outer tub.
  • Page 25 Display en Display Designation Description Door ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. → "Error code / Fault display / Signal", Page 54 ¡...
  • Page 26: Buttons

    en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 28. Button Selection Description...
  • Page 27 Buttons en Button Selection Description ⁠   3s (Child Lock 3 ¡ Activate Activate or deactivate the childproof lock. sec.) Disable the control panel to prevent unwanted or ¡ Deactivate accidental operation. If the childproof lock is activated and the appli- ance has been switched off, the childproof lock remains activated.
  • Page 28: Programmes

    en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35: Accessories

    Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
  • Page 36: Laundry

    en Laundry Pull out the detergent drawer. Push in the detergent drawer. Pour approx. 1 litre of water into Press (Start/Pause) to start the the manual dosing compartment. programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance.
  • Page 37: Sorting Laundry

    Laundry en – Close all zips, Velcro fasteners, Sorting laundry hooks and eyes Note: Please read the information in – Tie cloth belts and apron strings the "Safety" → Page 4 and "Prevent- together or use a mesh laundry ing material damage" → Page 11 sec- tions to ensure that you use the appli- –...
  • Page 38: Detergents And Care Products

    en Detergents and care products Symbol Washing process Recommended programme Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging.
  • Page 39: Detergent Dosage

    Detergents and care products en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
  • Page 40: Basic Operation

    en Basic operation If necessary, "adjust the pro- Basic operation Basic operation gramme settings" → Page 40. You can find out everything you need Basic operation Adjusting the programme set- to know about operating your appli- tings ance here. Depending on the programme and Switching on the appliance programme progress, you can adjust or activate/deactivate the settings.
  • Page 41: Adding Detergent And Care Product

    Basic operation en ¡ To prevent creasing, take note of Requirement: Find out the optimum the maximum load for the relevant dosage for "detergent and care "programme" → Page 28. product." → Page 38 Requirement: Prepare and sort the Pull out the detergent drawer. laundry. Pour in detergent. → "Laundry", Page 36 → "Detergent drawer", Page 21 If required, add the care product.
  • Page 42: Cancelling The Programme

    en Childproof lock Wipe the rubber gasket dry and re- Cancelling the programme move any foreign objects. Once the programme has started, you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 43: Intelligent Dosing System

    Intelligent dosing system en Open the dispenser lid. Intelligent dosing system Intelligent dosing system Your appliance has an intelligent dos- Intelligent dosing system ing system for liquid detergent and fabric softener. The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
  • Page 44: Dispenser Contents

    en Intelligent dosing system Dispenser contents When it leaves the factory, the dis- penser is set for fabric softener Alternatively, you can also use this dispenser for a second liquid de- tergent . Notes ¡ If you change the content of the dispenser, the basic dosage for this dispenser is reset.
  • Page 45: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
  • Page 46: Cleaning And Servicing

    en Cleaning and servicing Run the Drum Clean programme ▶ Cleaning and servicing Cleaning and servicing without laundry. Add washing powder. To keep your appliance working effi- Cleaning and servicing ciently for a long time, it is important Cleaning the detergent drawer to clean and maintain it carefully.
  • Page 47 Cleaning and servicing en Unclip the detergent drawer lid ATTENTION! The pump unit con- and remove it. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
  • Page 48: Descaling

    en Cleaning and servicing Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 49 Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 50 en Cleaning and servicing Insert the pump cap and screw it Cleaning the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- 90° ance safely. Requirement: "The drain pump is empty."...
  • Page 51: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Reattach the water outlet hose and Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 52 en Cleaning and servicing Remove the water inlet hose from Requirement: The water inlet hose is the tap. empty. → "Emptying the water inlet hose", Page 51 Disconnect the hose from the rear of the appliance. Clean the filter with a small brush. Use pliers to remove the filter. Connect the water inlet hose and check for leaks.
  • Page 53 Cleaning and servicing en Connect the hose and check for leaks.
  • Page 54: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 55 Troubleshooting en Fault Cause troubleshooting "E:36 / -10" If you dose manually, reduce the ▶ amount of detergent for the next washing cycle with the same load. Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. Connect- hose.
  • Page 56: Malfunctions

    en Troubleshooting Fault Cause troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 57 Troubleshooting en Fault Cause troubleshooting → "Deactivating the childproof The programme does not Childproof lock is activated. ▶ start. lock", Page 42 is activated. Check whether is activated. ▶ → "Buttons", Page 26 Laundry is caught in the Open the door again. door. Remove any trapped laundry. Close the door.
  • Page 58 en Troubleshooting Fault Cause troubleshooting The water is not draining. is activated. Continue the programme by select- ▶ ing Spin or Drain and pressing The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre.
  • Page 59 Troubleshooting en Fault Cause troubleshooting The programme duration The unbalanced load detec- Not a fault – no action required. ▶ changes during the wash tion system eliminates an im- Note: When loading, where possible, cycle. balance by repeatedly redis- place large and small items of laundry tributing the laundry.
  • Page 60: Noise

    en Troubleshooting Fault Cause troubleshooting High spin speed not is activated. Select the programmes that are ▶ reached. suitable for the type of fabric. → "Programmes", Page 28 Unbalance load detection Redistribute the laundry in the ▶ system is using a reduced drum. spin speed to eliminate an Note: Where possible, mix large and unbalance.
  • Page 61: Problem With Results

    Troubleshooting en Fault Cause troubleshooting → "Cleaning the drain pump", Banging noises, rattling in Foreign bodies have got into ▶ the drain pump. the drain pump. Page 48 Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating ▶...
  • Page 62 en Troubleshooting Fault Cause troubleshooting The spin result is not satis- Note: Where possible, mix large and factory. The laundry is too small items in the drum. Different sized wet/too damp. items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶...
  • Page 63: Leakage

    Troubleshooting en Fault Cause troubleshooting Insufficient cleaning. Detergent or care products Check whether the detergent used have congealed in dis- is suitable. → "Detergents and care products", pensers of the intelligent dosing system. Page 38 Drain the dispenser. → "Cleaning the detergent drawer", Page 46 Clean the dispenser.
  • Page 64: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 48 Detach the hoses.
  • Page 65: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash.
  • Page 66: Customer Service

    en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
  • Page 67: Consumption Values

    Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 68 en Technical specifications Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power...
  • Page 72 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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