Amcrest IP5M-D1188EW-28MM User Manual

Amcrest IP5M-D1188EW-28MM User Manual

5mp poe dome camera

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Amcrest IP5M-D1188EW-28MM
5MP POE Dome Camera
User Manual
Version 1.0.0
th
Revised December 29
, 2020

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Summary of Contents for Amcrest IP5M-D1188EW-28MM

  • Page 1 Amcrest IP5M-D1188EW-28MM 5MP POE Dome Camera User Manual Version 1.0.0 Revised December 29 , 2020...
  • Page 2: Table Of Contents

    Destination.........................39 System ..........................42 Information ........................46 Alarm ..........................48 Logout ..........................48 Remote Web Access Setup ....................48 Amcrest Cloud Desktop Setup ....................51 Web Access Setup (AmcrestView.com) ................51 FAQs/Troubleshooting .......................51 Glossary of Terms .......................53 FCC Statement ........................54 IC Warning Statement ......................55 Appendix A: Toxic or Hazardous Materials or Elements ............55...
  • Page 3: Welcome

    To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware •...
  • Page 4: Features And Specifications

    Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.
  • Page 5: Device Overview

    is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed manually. Device Overview The image below shows the structure of the camera: The images below show the dimensions for the camera.
  • Page 6: Installation Guide

    Once connected to a PC or mobile device you will be able to configure the device to your network. For more information. Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket.
  • Page 7: Microsd Card Installation

    4. Slide the clasp forward to secure the microSD card to the pins and secure the clasp. Camera Access Setup This section will provide information on how to setup and access your camera through the following methods: Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
  • Page 8: Default Username And Password

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
  • Page 9 Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 10 When you have finished Finish. setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. For more information about the Amcrest Cloud app and its features, visit amcrest.com/support...
  • Page 11 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
  • Page 12 Update the default password for the device and tap and password. The default username and password “Start Live View” to view the device. will be admin. Tap “Start Live View”. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...
  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 14: Operation And Interface

    The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream.
  • Page 15: Playback

    Section 3: This is the live view feed from the camera. Section 4: This section allows the user to access setup options, alarms, and logout the interface. Section 5: This option allows the user to take a snapshot of the live view screen. Playback The Playback tab allows the user to playback the camera’s recorded video.
  • Page 16: Setup

    Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
  • Page 17: Camera

    There are 3 main sections to note in the Setup tab: 1. Menu Bar: Allows the user to switch between Configuration and Profile Management options. 2. Menu Items: Each menu option opens a different menu which allows the user to change between specific settings configurations.
  • Page 18 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness.
  • Page 19 Shutter Priority: This setting will maximize the fastest shutter speed and will sacrifice the gain in return. Manual - This setting lets you select your shutter speed and have the gain adjust automatically. Selecting customized range will let you both the shutter speed an adjust the gain manually. 3D NR: Allows the user to enable or disable 3D noise reduction.
  • Page 20 Day & Night This menu allows the user to adjust day and nighttime settings. Below is an explanation of the features provided in this menu. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
  • Page 21 Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night. General means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 22 Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 23 For Time, the radio button enables or disables the feature. Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp. For Logo Overlay, the radio button enables or disabled the Amcrest logo from the live view screen.
  • Page 24 To remove all the settings applied in this menu, click Remove All. To delete a specific setting, select the setting you wish to delete can click Delete. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
  • Page 25 Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online.
  • Page 26 QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 27 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 28 Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 29 Below is an explanation of fields on the SMTP (Email) settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Login Anonymously: This checkbox allows the user to anonymously login to the server.
  • Page 30: Event

    Port Mapping List: This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol. The first column shows the checkboxes to enable the corresponding service on the table. The second column shows the name of the services. To edit this, double click on the service line item. The third column shows the name of the protocol used by that service.
  • Page 31 Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera.
  • Page 32 Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, a snapshot can be taken, or the camera can begin recording.
  • Page 33 Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered.
  • Page 34 Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 35 Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera.
  • Page 36: Storage

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera.
  • Page 37 Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.
  • Page 38 Below is an explanation of the fields on the Snapshot Schedule settings tab: Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.
  • Page 39: Destination

    To refresh the page, click the Refresh button. To save the settings, click the Save button. Destination This menu controls where recorded media is stored. There are 4 tabs in this menu: Path, SD Card, FTP, and NAS. Path This tab is where the user can designate a path for recorded video and snapshots to reside in. Below is a screenshot of the Path tab: Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera.
  • Page 40 Device Name: This column designates the name of the SD card that is currently in the camera. Status: This column designates the status of the SD card. Attribute: This column designates the read/write attributes for the SD card. By default, this is Read & Write.
  • Page 41 This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device.
  • Page 42: System

    Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 43 Below is an explanation of the fields on the Date & Time settings tab: Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera.
  • Page 44 Below is an explanation of the fields on the Account screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. Username: This tab shows the usernames available on the camera. Group: This tab shows the user groups available on the camera.
  • Page 45 Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings.
  • Page 46: Information

    To upgrade the firmware for your camera, follow the steps provided below: Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 47 To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices.
  • Page 48: Alarm

    Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred.
  • Page 49 6. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop-down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 50 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: 1.
  • Page 51: Amcrest Cloud Desktop Setup

    4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 52 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: • The input voltage is too low or is not stable. • The insides of the camera have accumulated too much dust. •...
  • Page 53: Glossary Of Terms

    • There may be a MAC address conflict. • The PC or camera network card may be defective. • The Ethernet cable is too long 9. The alarm signal cannot be disarmed. Below are a few possible reasons why this may be occurring: •...
  • Page 54: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
  • Page 55: Ic Warning Statement

    equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...
  • Page 56 This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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