Amcrest IP8M-MB2546EW User Manual
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Amcrest IP8M-MB2546EW User Manual

8mp ultrahd 4k (8mp) motorized lens camera
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Amcrest IP8M-MB2546EW/ IP8M-2546EB
8MP UltraHD 4K (8MP) Motorized Lens Camera
User Manual
Version 1.0.0
nd
Revised December 2
, 2019

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Summary of Contents for Amcrest IP8M-MB2546EW

  • Page 1 Amcrest IP8M-MB2546EW/ IP8M-2546EB 8MP UltraHD 4K (8MP) Motorized Lens Camera User Manual Version 1.0.0 Revised December 2 , 2019...

  • Page 2: Table Of Contents

    System ..................................52 Information ................................... 57 Alarm .................................... 59 Logout ................................... 59 Remote Web Access Setup ............................60 Amcrest Cloud Desktop Setup ............................62 Web Access Setup (AmcrestView.com) ........................62 FAQs/Troubleshooting ..............................63 Glossary of Terms ................................64 FCC Statement ................................. 66 IC Warning Statement ..............................

  • Page 3: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Features And Specifications

    Features and Specifications Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This 4K Motorized Lens bullet camera features the latest in features including the latest JS technology which allows the camera to operate in any web browser without the use of a plugin.

  • Page 5: Device Overview

    Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to easily locate and view recordings for playback from any internet connected computer or smartphone (iOS/Android). • Advanced Network Protocol Support This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote and local connection with a large variety of network hardware.

  • Page 6: Installation Guide

    Installation Guide Follow the steps and use the diagram in this section to install the POE cameras. Note: Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera. Network Camera Mounting Screws Wall Anchors Install Template Installation Guide...

  • Page 7: Basic Wiring Overview

    How to Setup the Camera To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera...

  • Page 8: App Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
  • Page 9 Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 10 Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 11 2. Open the app and tap on the + symbol in the middle 3. Tap on Add Device to add a new device to your app. of the screen to begin adding your PoE device. 4. Tap on PoE Camera Next, select a connection type.
  • Page 12 9. Your camera is now set up and ready for use on the Amcrest View Pro app. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Operation And Interface

    If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.

  • Page 15: Playback

    Section 1: These options allow the user quick access to the playback menu as well as to the Amcrest Cloud web site. Section 2: This section allows the user to switch between Main Stream and Sub stream resolutions. Section 3: This is the live view feed from the camera.

  • Page 16: Setup

    Playback Bar: These options allow the user to play, stop, and adjust the audio levels of a recording. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 17: Camera

    There are 3 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera.
  • Page 18 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
  • Page 19 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed.
  • Page 20 • BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. • WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user.
  • Page 21 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Day & Night Day & Night profiles are used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu:...
  • Page 22 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3 options are Auto, Color, and B&W.
  • Page 23 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on.
  • Page 24 Below is a description of the features listed in this menu: • Zoom: This slider allows the user to zoom the image in and out. Slide the slider to the right to zoom in on an object. Slide the slider left to zoom out. Speed: Allows the user to set a speed for the zoom feature.
  • Page 25 Below is an explanation for each of the fields on the Video tab in the Video menu item: • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. •...
  • Page 26 Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: • Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. ▪...
  • Page 27 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.
  • Page 28 • Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. • Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio. The options are 8k and 16k.
  • Page 29 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a...
  • Page 30 QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 31 Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. TCP Port: This field designates the Transmission Control Protocol (TCP) port number.
  • Page 32 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 33 Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 34 • Username: This field allows the user to enter the SMTP username. • Password: This field allows the user to enter the password associated with the SMTP username. • Sender: This field allows the user to enter the sender email address. This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera.
  • Page 35 Below is an explanation of fields on the UPnP settings screen: • Enable: This checkbox allows the user to enable the UPnP function. • Router State: This field shows the UPnP status and has two options: Unknown: This means that UPnP mapping has failed.

  • Page 36: Event

    Before you create certificate or download certificate, from main window->Setup->Network->Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper.
  • Page 37 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 38 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 39 Video Tampering This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: • Enable: This checkbox enables a video tamper alarm for the camera. •...
  • Page 40 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 41 ● Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. ●...
  • Page 42 ● Snapshot: This checkbox allows the user to enable the camera to take a snapshot when an audio detection alarm is triggered. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 43 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access.
  • Page 44 Network This tab allows the user to set the camera’s response to a Network related abnormality. Below is a screenshot of the Network tab screen: Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict.

  • Page 45: Storage

    Below is an explanation of the fields on the Illegal Access settings tab: • Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. • Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event.
  • Page 46 Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.
  • Page 47 Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.

  • Page 48: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 49 Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 50 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...
  • Page 51 Below is an explanation of the fields on the NAS settings tab: • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the NAS server/device. •...

  • Page 52: System

    Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 53 • Device Name: This field allows the user to change the device’s name. • Language: This dropdown box allows the user to change the language used in the camera. • Video Standard: This dropdown box allows the user to select either the NTSC or PAL video standard. •...
  • Page 54 • End Time: This dropdown box and field allow the user to enter in the end time for DST. Synchronize with NTP: This checkbox allows the user to enable the camera’s synchronization with an NTP server. • NTP Server: This field allows the user to enter in an NTP server. •...
  • Page 55 Default Settings This screen allows the user to reset the camera and all its settings to the factory settings. Below is a screenshot of the Default screen: Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings.
  • Page 56 Below is an explanation of the fields on the Auto Maintain screen: • Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot. •...

  • Page 57: Information

    To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 58 To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. Online Users This screen allows the user to see which users are online.

  • Page 59: Alarm

    Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered.

  • Page 60: Remote Web Access Setup

    Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 61 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...

  • Page 62: Amcrest Cloud Desktop Setup

    Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 63: Faqs/Troubleshooting

    FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.

  • Page 64: Glossary Of Terms

    Below are a few possible reasons why this may be occurring: • The network speed is not enough to transfer video data via web access. • The client PC may have limited resources. • Multicast mode may be causing this issue. •...
  • Page 65 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.

  • Page 66: Fcc Statement

    FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user’s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes, or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Page 67: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 68 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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