Amcrest IP2M-863EW-AI User Manual
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Amcrest IP2M-863EW-AI User Manual

2mp outdoor poe+ ptz ai speed dome camera
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IP2M-863EW-AI / IP2M-863EB-AI
2MP Outdoor POE+ PTZ AI Speed Dome Camera
User Manual
Version: 1.0.0
th
November 6
, 2020

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Summary of Contents for Amcrest IP2M-863EW-AI

  • Page 1 IP2M-863EW-AI / IP2M-863EB-AI 2MP Outdoor POE+ PTZ AI Speed Dome Camera User Manual Version: 1.0.0 November 6 , 2020...

  • Page 2: Table Of Contents

    Contents Welcome .......................................... 3 Features and Specifications ..................................... 4 Device Overview ......................................5 Connection & Installation ....................................5 Physical Installation Guide ....................................6 Camera Access Setup ....................................... 8 App Setup ........................................9 Desktop Access Setup ....................................13 Live..........................................14 AI Live ..........................................17 Playback .........................................

  • Page 3: Welcome

    To contact Amcrest support, please do one of the following: visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Features And Specifications

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

  • Page 5: Device Overview

    Connection & Installation This section provides information about the connection and installation of the Amcrest Outdoor PTZ camera. Note: This is a POE+ device and requires a POE+ compatible router/switch to function. For more information on POE+ visit: http://amcrest.com/poeplus...

  • Page 6: Physical Installation Guide

    When accessing your camera, you will notice a few additional wiring connections associated with the device. These connections contain a power connection and ground, an Ethernet connection, audio wires, and alarm wiring. POWER - This connection is optional for this device since the device will draw power via an Ethernet cable (PoE+) however, the option is there.
  • Page 7 Hammer/Impact Safety Glasses 3/16 Allen wrench 1” Paddle Bit (In-wall Installation) Note: In-wall installation is when the cables run hidden inside the ceiling or wall. Wood Installation 1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket of the camera to remove the unit from its base.

  • Page 8: Camera Access Setup

    Cement Installation 1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket to remove the unit from its base. 2. Using the mounting bracket, mark holes in the appropriate areas you would like to mount the camera. 3.

  • Page 9: App Setup

    1. Download and open the Amcrest Cloud app from the App Store or Play Store. Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
  • Page 10 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have 5. Scan the QR code on the back/side/bottom of a set password the app will automatically detect that the camera or manually enter the camera’s serial a new camera is being added.
  • Page 11 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
  • Page 12 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Live

    If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 15 Section 4: These options are used to access the live view interface (Live), access video metadata using the AI Live menu, access playback, as well as a shortcut to cloud storage. For more information about Amcrest Cloud storage, please visit https://amcrest.com/cloud...
  • Page 16 IVS Overlay This button allows the user to enable or disable IVS overlays on the live view screen. Stream Fluency This button allows the user to change the stream fluency. There are 3 options. Realtime reduces delay and decreases fluency, and Fluency has a larger delay, but the video stream becomes more fluid.

  • Page 17: Ai Live

    The zoom, focus, and iris buttons allow the user to digitally zoom in and out, focus, and just the camera’s image on the live screen. The dropdown box under PTZ Function allows the user to configure presets, scans, tours, etc. Preset allows the user to designate specific PTZ positions for the camera.

  • Page 18: Playback

    Below is a description of the features in this menu: Section 1: Provides a live view of the camera. Section 2: Allows the user to view human figures detected by the camera as well as facial images if a face is detected.

  • Page 19: Cloud Storage

    Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. On this website users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud...

  • Page 20: Camera

    There are 3 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera.
  • Page 21 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100.
  • Page 22 sharpness. The value has no effect on general brightness or clarity of the video stream however, if the values are too high it could cause stream issues. It is recommended to keep this value at the default setting of 50 to avoid streaming issues.
  • Page 23 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. BLC Mode This menu allows the user to set backlight composition settings to enhance image quality. For more information on the items provided in this menu, refer to the information provided below.
  • Page 24 Day & Night Used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
  • Page 25 PFA: These radio buttons are used to regulate the zoom feature. When enabled, the image is relatively clearer while zooming and slower. If you disable this function, the speed is higher while zooming and less clear. Lens Initialization: This option allows the user to reset their focus & zoom settings to default. To reset to default settings, you can also click the Reset Defaults button.

  • Page 26: Video

    Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. Smart Codec: a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
  • Page 27 Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS) and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode. Bit Rate Type: This dropdown box allows the user to select a bit rate type.
  • Page 28 Privacy Masking Privacy masking is used to block or mask certain areas of the live view screen. To use privacy masking, use the Draw tool to draw areas on the live view screen that you wish to mask. Each area can be denoted with a specific color is necessary.
  • Page 29 To customize a channel title overlay, enter the text into the Input Channel Title box and choose an alignment setting from the Text Align dropdown menu. Click on the overlay in the interface and use your mouse to place the overlay where you would like to on the screen.
  • Page 30 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. OSD Info The OSD info menu allows the user to enable certain OSD overlay options such as presets, temperature, PTZ Life Warning, Coordinates, Zoom, North, Pattern, Text Overlays, and Input Texts.
  • Page 31 Save button. Logo Overlay This option is used to enable or disable the Amcrest logo on the live view screen. By default, the Amcrest logo will be enabled, however, to remove the Amcrest logo, click on the disable option and Save.
  • Page 32 To set a custom overlay, click on the enable radio button. Enter the custom text into the Input Custom OSD box and use the Text Align dropdown box to align the text. To enter multiple custom overlays, click on the (+) option and enter the texts into the appropriate boxes.
  • Page 33 For more information on how to setup video metadata on your camera, please refer to section, “Video Metadata”. Once the metadata smart plan (preset) and rules have been setup, click on the enable radio button and select the statistics types To reset to default settings, click the Reset Defaults button.

  • Page 34: Audio

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Path Below is a screenshot that shows the Path tab in the Video menu item: Below is an explanation for each of the fields on the Path tab in the Video menu item: Live Snapshot field allows the user to select where to save live snapshots to.

  • Page 35: Network

    Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording for either the main stream or sub stream. Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio.
  • Page 36 TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network. Below is a screenshot of the TCP/IP settings tab: Below is an explanation of the fields on the TCP/IP settings tab: Host Name: This text field allows the user to change the host device name for the camera.
  • Page 37 QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.

  • Page 38: Connection

    Connection The Connection menu item has two tabs: Connection and ONVIF. The Connection tab is where users can configure port connections. Below is a screenshot of the Connection settings tab: Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time.

  • Page 39: Ddns

    For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 40 Below is an explanation of fields on the SMTP (Email) settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Authentication: This dropdown box allows the user to select an encryption type. There are two types of email encryption protocols that are available.

  • Page 41: Upnp

    Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 42: Https

    HTTPS This menu allows the user to enable and create HTTPS certificates. Below is a screenshot of this menu: Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso This menu allows the user to set PTZ presets, tours, scans, patterns, pan settings, and other related functions to...
  • Page 43 Below is an explanation of the features listed in this menu: Preset: A preset must be added to set a smart plan for Deep IVS or if multiple smart plans need to be applied to the system. To begin adding a preset to your camera, click the Add button. To refresh the screen click Refresh, to delete a preset, press Delete or to remove all the presets, click Remove All.
  • Page 44 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.

  • Page 45: Event

    The zoom, focus, and iris buttons allow the user to digitally zoom in and out, focus, and just the camera’s image on the live screen. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 46 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 47 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 48 Below is an explanation of the fields on the Video Tamper tab: Enable: This checkbox enables a video tamper alarm for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen.

  • Page 49: Smart Motion Detection

    Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a video tamper alarm is triggered.

  • Page 50: Audio Detection

    Audio Detection This menu allows the user to modify audio detection settings. Below is a screenshot of the Audio Detect screen: Below is an explanation of the fields on the Audio Detection tab: Input Abnormal: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables the user to adjust sensitivity and threshold settings for audio detection.

  • Page 51: Smart Plan

    Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 52 Please note, before setting a smart plan, a preset for the smart plan must be setup first in the PTZ (function) menu before a smart plan can be activated. Once a preset and smart plan has been added in the smart plan menu, AI features such as face detection, deep IVS, and video metadata can be setup in the camera.

  • Page 53: Deep Ivs

    Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to the information below.
  • Page 54 Below is a description of the features in this menu: Preset: Use this dropdown menu to select a preset. Please note the preset and smart plan must be enabled to add an IVS rule type. No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule.
  • Page 55 Note: The target filtering and pixel counter can be used to refine the set rule however for optimal experience it is highly recommended to leave these settings as default To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 56 Action: These checkboxes allow the user to choose a parameter filter that will activate a trigger if an object were to cross or appear in the set intrusion area. Cross: The rule will trigger when a target enters or exits the area. Appears: The rule will trigger when a target appears inside the area.
  • Page 57 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Abandoned Object Abandoned Object allows the camera to trigger an event if an object is placed in a set area for a specified amount of time.
  • Page 58 Below is a description of the features in this menu: Preset: Use this dropdown menu to select a preset. Please note the preset and smart plan must be enabled to add an IVS rule type. No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule.
  • Page 59 Target filter: Sets a maximum and minimum pixel size in which an event will be triggered. Draw Target: Allows the user to set a target area on the live monitor screen. An IVS event will not occur outside the target box. Clear: Clears the modified target area to draw the target area on the live monitoring screen.
  • Page 60 Missing Object Missing Object allows the user to set a region around an object and if the object is moved or missing from the set region an alarm will be triggered. Below is a screenshot of the Missing Object menu: Below is a description of the features in this menu: Preset: Use this dropdown menu to select a preset.
  • Page 61 Target filter: Sets a maximum and minimum pixel size in which an event will be triggered. Draw Target: Allows the user to set a target area on the live monitor screen. An IVS event will not occur outside the target box. Clear: Clears the modified target area to draw the target area on the live monitoring screen.

  • Page 62: Face Detection

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Face Detection Face Detection is used in conjunction with video metadata or an AI NVR to detect facial images. Please note, face detection can be activated using a global preset or set preset in the smart plan menu.
  • Page 63 Record: This checkbox allows the user to enable the camera to record video when an IVS event is triggered. Record Delay: This field specifies, in seconds, how long the delay between IVS events should be. The default is 10 seconds however this can be modified between 10~300 seconds. Relay-Out: This checkbox allows the user to enable a third-party external alarm if one is connected to the dongle wires on the device.

  • Page 64: Video Metadata

    4. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the device prior to enabling this setting. For more information on setting up email alerts, please visit amcrest.com/support. Note: If needed, click on the Enable Face Exposure checkbox to automatically increase, or decrease the exposure of the image once a face is detected.
  • Page 65 Below is a description of the options in the metadata menu. Preset: Use this dropdown menu to select a preset. Please note the preset and smart plan must be enabled to add any video metadata rule types. No.: Provides the order in which the video metadata rules will be displayed in the menu. Name: Allows the user to customize a name for their rule.
  • Page 66 Clear: This option is used to clear any face detection areas currently set. Exclude Region: This option is used to set an area in which the face detection rule will not apply. Clear: This option is used to clear any excluded face detection areas. Target Filter: This option allows the user to set a maximum and minimum size of the target area.

  • Page 67: Alarm

    Report The report tab allows the user to generate a reporting of the video metadata detected by the device via an hourly, daily, monthly, or yearly reporting. Below is a screenshot of the report menu. Below is a description of the features in this menu. Report Type: Use this dropdown menu to choose between an hourly, daily, monthly, or yearly report.
  • Page 68 Below is a description of each field in this menu: Enable: Allows the user to enable the relay activation function Relay-In: Allows the user to set specific relayed alarms to the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.

  • Page 69: Abnormality

    Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 70 Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera.

  • Page 71: Storage

    Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event.
  • Page 72 Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.
  • Page 73 Below is an explanation of the fields on the Snapshot Schedule settings tab: Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.

  • Page 74: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 75 Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 76: Record Control

    Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Connection: This field allows the user to designate the port number for the FTP server.

  • Page 77: System

    Below is an explanation of the fields on the Record Control settings tab: Pack Duration: This field allows the user to set how many minutes each file is comprised of. Pre-event Record: This field allows the user to specify how many seconds before an event should be recorded. Disk Full: This dropdown box allows the user to designate what the camera should do when the disk is full.
  • Page 78 Video Standard: This dropdown box allows the user to select either the NTSC or PAL video standard. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Date &...

  • Page 79: Manage Users

    Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the account screen: Below is an explanation of the fields on the Account screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature.

  • Page 80: Default Settings

    Below is an explanation of the settings in the RTSP Authentication field: RTSP Authentication: Allows the user to set basic and digest RTSP authentications. To save an authentication to the camera click on the Save button. SSH: This checkbox allows the user to enable secure shell authentication protocols from the camera. Below is a screenshot of this menu: To reset to default settings, click the Reset Defaults button.

  • Page 81: Auto Maintain

    To import settings, click the Import button. To export settings, click the Export button. Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen: Auto Reboot: This checkbox allows the user to enable the auto reboot function.

  • Page 82: Information

    To upgrade the firmware for your camera, follow the steps provided below: Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.

  • Page 83: Life Statistics

    Life Statistics This menu allows users to see full life details of the camera. Below is a screenshot of the items found in this menu: Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred.

  • Page 84: Logout

    checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt. Click the Browse button to search for a custom alarm sound to use. Logout Clicking the logout button will log out the user. FAQs/Troubleshooting 1.
  • Page 85 4. The timestamp is not displaying the correct time. The time and date settings may not be configured correctly. You can take the following steps to resolve the issue: • Log into your camera’s web user interface via a laptop or PC. •...
  • Page 86 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
  • Page 87 • Static IP – An IP address that does not change. • Sub Stream – Sub Stream is an alternative streaming protocol for the camera. Sub stream uses less bandwidth and attempts to keep fluency high at the expense of quality. •...
  • Page 88 IC Warning Statement TThis device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 89 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form.

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