Whirlpool WFW3090GW Service Manual
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Whirlpool WFW3090GW Service Manual

Whirlpool 1.9 & 2.3 cu ft compact front-load washers
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L-92
Multimedia
Enhanced
SERVICE MANUAL
WHIRLPOOL 1.9 & 2.3 CU FT
COMPACT FRONT-LOAD WASHERS
WFW3090GW (1.9 CU FT)
WFW5090GW (2.3 CU FT)
W11040042A

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  • Page 1 L-92 Multimedia Enhanced SERVICE MANUAL WHIRLPOOL 1.9 & 2.3 CU FT COMPACT FRONT-LOAD WASHERS WFW3090GW (1.9 CU FT) WFW5090GW (2.3 CU FT) W11040042A...
  • Page 2 This Whirlpool Service Manual, (Part No. W11040042A), provides the In-Home Service Professional with service information for the “WHIRLPOOL 1.9 & 2.3 CU FT COMPACT FRONT LOAD WASHERS.” The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS WHIRLPOOL COMPACT FRONT LOAD WASHER SECTION 1 — GENERAL INFORMATION WASHER SAFETY ..........................1-2 GENERAL INFORMATION ........................1-3 CONTROL PANEL AND FEATURES .......................1-4 WASHER MAINTENANCE ........................1-6 TECH SHEET LOCATION ........................1-8 MODEL AND SERIAL NUMBER LOCATION ..................1-8 MODEL AND SERIAL NUMBER NOMENCLATURE ................1-9 CLEANING THE DRAIN PUMP FILTER/DRAINING RESIDUAL WATER ..........1-10...
  • Page 4 TABLE OF CONTENTS (CONT.) WHIRLPOOL COMPACT FRONT LOAD WASHER SECTION 4 — COMPONENT ACCESS CONSOLE AND CABINET PARTS ......................4-2 DOOR PARTS ............................4-3 PUMP PARTS ............................4.4 DISPENSER PARTS ..........................4-5 TUB AND DRIVE PARTS ........................4-6 REMOVING THE TOE PANEL/MANUALLY OPEN DOOR ..............4-7 REMOVING THE TOP PANEL .......................4-8...

  • Page 5: Section 1 - General Information

    GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “Whirlpool Compact Front Load Washer.” n Washer Safety n General Information n Control Panel and Features n Washer Maintenance n Model/Serial Number Location n Tech Sheet Location n Model &...
  • Page 6 You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. Whirlpool Compact Front Load Washer...
  • Page 7 Features: Space-Saving Design: The Whirlpool compact front load washer has a 24” width. Its slim design makes it flexible enough to install virtually anywhere, making it a space-saving design with a 1.9 or 2.3 cu.

  • Page 8: Control Panel And Features

    6 hours. To turn on the TumbleFresh ™ of the cycle and leave the clothes soaking until you and final spin. touch the Start/Pause button to continue the drain and final spin. Whirlpool Compact Front Load Washer...
  • Page 9 IMPORTANT: Do not use chlorine bleach in this washer. Whirlpool Compact Front Load Washer...

  • Page 10: Washer Maintenance

    When the cycle is complete, gently pull back the rubber door seal and clean the entire surface with the textured side of an IMPORTANT: To avoid damaging the washer’s finish, do not affresh® Machine Cleaning Wipe. use abrasive products. Whirlpool Compact Front Load Washer...
  • Page 11 IMPORTANT: Call for service to install new transport bolts. Do not reuse transport bolts. Washer must be transported in the upright position. To avoid structural damage to your washer, it must be properly set up for relocation by a certified technician. Whirlpool Compact Front Load Washer...

  • Page 12: Tech Sheet Location

    GENERAL INFORMATION Model/Serial Number Label & Tech Sheet Location Tech Sheet Location (Access under top panel on top of dispenser assembly) Model # WFW5090GW0 Serial # CF62510000 Model & Serial Number Label Location Whirlpool Compact Front Load Washer...

  • Page 13: Model And Serial Number Nomenclature

    SERIAL NUMBER 10000 PRODUCTION SITE C = CLYDE, OH SOURCE PRODUCTION F = Whirlpool Naples, Italy YEAR OF PRODUCTION 6 = 2016, 7 = 2017 WEEK OF PRODUCTION 2 Digits that represent the week of the year PRODUCT SEQUENCE NUMBER...

  • Page 14: Cleaning The Drain Pump Filter/Draining Residual Water

    Make sure to turn it in as far as it will go, with the filter handle left in a vertical position. To test water tightness of the drain pump filter, pour about 1 liter of water into the detergent dispenser. Then reinstall the base panel. 1-10 Whirlpool Compact Front Load Washer...

  • Page 15: Product Specifications

    Frequency : 60 Hz Amps : Low Volts Power Supply : +15V, +5V DETAILS Capacity : WFW3090GW = 1.9 Cu Ft WFW5090GW = 2.3 Cu Ft Size : 24” Motor Drive Type : Direct Drive Motor Horsepower : 1/2 HP...

  • Page 16: Notes

    GENERAL INFORMATION Notes 1-12 Whirlpool Compact Front Load Washer...

  • Page 17: Section 2 - Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics & Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the “Whirlpool Compact Front Load Washer.” n Manually Unlocking the Door Lock System n Control Panel n Abbreviations n Diagnostic Guide n Service Diagnostic Mode...

  • Page 18: Manually Unlocking The Door Lock System

    Figure 11) cabinet. W make sure in place. Ring-Shaped Tab Figure 1 - Door Lock Assembly Figure 9 - Detail, Door Lock Assembly COMPONENT REMOVAL Whirlpool Compact Front Load Washer NOTE: Instructions are provided only for Figure 10 - Pus...
  • Page 19 FOR SERVICE TECHNICIAN’S USE ONLY DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Whirlpool Compact Front Load Washer DO NOT REMOVE OR DESTROY...

  • Page 20: Abbreviations

    3. Press and hold POWER until the washer display turns on with indicators scrolling from left to right. When the time To exit the Service Test Cycle, press and hold POWER or turn remaining display turns on, within 60 seconds: the control knob. Whirlpool Compact Front Load Washer...

  • Page 21: Service Test Cycle Chart

    F07 = Motor control (internal failure) F29 = Door lock F10 = Motor control (over temp.) F34 = Motor spin F13 = ACU door lock F36 = Analog pressure sensor F18 = Suds detected F60 = ACU internal failures Whirlpool Compact Front Load Washer...

  • Page 22: Fault/Error Codes/Table

    • Verify pressure sensor function. • Check the ACU (see TEST #1: ACU Power Check, page 3-4). • Check the air trap and hose connection to pressure sensor. Continued on following page . . . Whirlpool Compact Front Load Washer...
  • Page 23 • Check the wire harness and connections between the motor and ACU. • Check the drum for mechanical friction (move the drum slowly and very briefly). • Check for trapped laundry. • Check the resistance of the motor windings. Continued on following page . . . Whirlpool Compact Front Load Washer...
  • Page 24 • Verify that there is not a siphon problem. • Check the air trap and hose connection to pressure sensor. • Check all possible causes in F03 section. Continued on following page . . . Whirlpool Compact Front Load Washer...
  • Page 25 • Run the Service Test Cycle to check the ACU. If the failure occurs, replace the ACU. • Check the drain pump. • Check the drain pump resistance (resistance too low can cause overcurrent of drain pump, damaging the pump driver). Continued on following page . . . Whirlpool Compact Front Load Washer...
  • Page 26 • Run the Service Test Cycle. If the error code persists, F36 will be displayed. ACU Failure/Microprocessor Failure An internal failure of the microprocessor has been detected. Possible Causes • Check the ACU by running the Service Test Cycle. • If failure occurs, replace the ACU. 2-10 Whirlpool Compact Front Load Washer...

  • Page 27: Troubleshooting Guide

    Dispenser clogged with detergent. Clean obstruction from dispenser. Valve problem See TEST #5: Water Inlet Valve, page 3-10. Dispenser system problem. See TEST #10: Dispenser System, page 3-15. Continued on following page . . . Whirlpool Compact Front Load Washer 2-11...
  • Page 28 Check internal hose connections for leakage. Check bellow. Check for holes in the bellow. If there are none, remove, reposition, and reinstall the bellow. Make sure the bellow is not wrinkled. Continued on following page . . . 2-12 Whirlpool Compact Front Load Washer...
  • Page 29 2. Not using HE detergent. 3. Not using correct cycle. 4. Not using dispensers. Fabric damage. 1. Washer overloaded. 2. Sharp items in tub. Wrong option or cycle selection. Refer customer to “Use & Care Guide”. Whirlpool Compact Front Load Washer 2-13...

  • Page 30: Notes

    DIAGNOSTICS & TROUBLESHOOTING Notes 2-14 Whirlpool Compact Front Load Washer...

  • Page 31: Section 3 - Component Testing

    Section 3: Component Testing This section provides a wiring diagram, control board specifications, testing procedures and strip circuits for the “Whirlpool Compact Front Load Washer.” n Testing: Safety Information n Wiring Diagram n Component Testing n TEST #1: ACU Power Check...
  • Page 32 Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. Whirlpool Compact Front Load Washer...
  • Page 33 UI 15V 4 Valve 3 UI 5V 3 UI DATA 2 UI GND 1 Drain Pump 3 Drain Pump 1 Data 6–20 Motor 1 6–20 Motor 2 6–20 Motor 3 Whirlpool Compact Front Load Washer Figure 12 - Wiring Diagram...

  • Page 34: Test #1: Acu Power Check

    Filter Input - Power Cord Line (BK) Filter Input - Power Cord Neutral (WT) Filter Input - Power Cord Line (BK) Filter Input - Power Cord Neutral (WT) Figure 2 - Interference Filter (IF) Whirlpool Compact Front Load Washer SB-PRS-UI WV-DP J21-User J15-Inlet Valve...
  • Page 35 Figure 3 - Pushing Lever on ACU Figure 4 - Releasing ACU Tabs from Cabinet Figure 10 - Pushing Lever on ACU • Heater/Temp Sensor Assembly val is not Whirlpool Compact Front Load Washer gh top panel:...

  • Page 36: Test #2: User Interface (Ui)

    10. Perform the Service Test Cycle on pages 2-4 and 2-5 to J43-Door Lock/ verify repair. Figure 1 - UI Connector Location on ACU Switch Figure 3 - Appliance Control Unit (ACU) DO NOT REMOVE OR DESTROY Whirlpool Compact Front Load Washer...
  • Page 37 20-25° from the 6 o‘clock position USER INTERFACE USER INTERFACE USER INTERFACE 15 VDC J21-9 UI-4 15 VDC 5 VDC J21-10 UI-3 5 VDC DATA J21-11 UI-2 DATA J21-12 UI-1 Figure 4 - User Interface Strip Circuit Whirlpool Compact Front Load Washer...

  • Page 38: Test #3: Motor Circuit

    Figure 3 - Appliance Control Unit (ACU) MOTOR MOTOR DO NOT J36-1 6 - 20 Ω 6 - 20 Ω J36-2 6 - 20 Ω J36-3 MOTOR Figure 2 - Direct Drive Motor Strip Circuit Whirlpool Compact Front Load Washer...

  • Page 39: Test #4: Door Lock System

    DOOR LOCK ASSEMBLY DOOR LOCK SYSTEM MAIN BOARD DOOR LOCK ASSY LOCK SOLENOID DOOR SWITCH 60 - 90 Ohms J43-1 J43-2 J43-3 LOCK SWITCH Figure 2 - Door Lock Strip Circuit Whirlpool Compact Front Load Washer...

  • Page 40: Test #5: Water Inlet Valve

    Verify continuity in harness component between the ACU and door lock 3-10 Whirlpool Compact Front Load Washer between ACU and solenoid valves. mechanism for continuity. 3. Check valve coil resistance at the valve,...

  • Page 41: Test #6: Water Level Sensor (Aps)

    2. Check the drain p connections by perfo Cycle on page 5. The Figure 1 - Water Level Sensor assume that this step 3. Unplug washer o Whirlpool Compact Front Load Washer 3-11...

  • Page 42: Test #7: Drain Pump

    Figure 1 - Drain Pump Assembly DRAIN PUMP DRAIN PUMP DO NOT REMOVE OR DESTROY MAIN BOARD MAIN BOARD DRAIN PUMP IF-2 J15-6 J15-5 IF-1 15 - 60 ohms Figure 2 - Drain Pump Strip Circuit 3-12 Whirlpool Compact Front Load Washer...

  • Page 43: Test #8: Heater Element

    Figure 3 - Appliance Control Unit (ACU) HEATING ELEMENT HEATING ELEMENT DO N 7 - 30 ohms IF-2 J41-1 J41-2 IF-1 L1 - HEATER RELAY HEATING ELEMENT N - HEATER RELAY Figure 3 - Heating Element Strip Circuit Whirlpool Compact Front Load Washer 3-13...

  • Page 44: Test #9: Temperature Sensor

    TEMPERATURE SENSOR TEMPERATURE SENSOR Figure 7 - Drain Pump Assembly 77°F (25°C) = 12.0 k ohms DO NOT REMOVE OR DESTROY 15 VDC J23-3 J23-4 DATA TEMPERATURE SENSOR Figure 2 - Temperature Sensor Strip Circuit 3-14 Whirlpool Compact Front Load Washer...

  • Page 45: Test #10: Dispenser System

    Figure 2 - Dispenser System e buttons and knob children or other Whirlpool Compact Front Load Washer 3-15 Liquid fabric softener compartment hold the Option Automatically dilutes and dispenses liquid fabric softener hts up. All controls at the optimum time in the cycle.

  • Page 46: Test #11: Equalization Tank/Drain Hose

    Drain Hose electrical shock. Connector Equalization Tank Pump to Equalization Hose Connector Drain Hose Pump to Equalization Tank Hose ECO Ball Drain Pump Tub to Pump Hose Figure 2 - Equalization Tank / Drain System 3-16 Whirlpool Compact Front Load Washer...

  • Page 47: Section 4 - Component Access

    Section 4: Component Access Multimedia Enhanced This section provides service parts, assemblies, and component locations for the “Whirlpool Compact Front Load Washer.” n Parts & Assemblies-Console and Cabinet Parts n Parts & Assemblies-Door Parts n Parts & Assemblies-Pump Parts n Parts & Assemblies-Dispenser Parts n Parts &...

  • Page 48: Console And Cabinet Parts

    30. Screw 13. Bracket, Control 26. Bolt, Transport 31. Clamp, Cable 14. Bracket, Cross Top 27. Filter, RFI 32. Screw 15. Screw 28. Power Cord 33. Screw 16. Harness, Main 29. Strain Relief, Power Cord Whirlpool Compact Front Load Washer...

  • Page 49: Door Parts

    1 Door, Outer Trim Ring 5. Strike, Door 9. Bushing, Hinge (Inner) 2. Door, Inner Trim 6. Screw 10. Bumper 3. Door, Glass 7. Hinge, Door 11. Screw 4. Door, Inner 8. Bushing, Hinge (Outer) Whirlpool Compact Front Load Washer...

  • Page 50: Pump Parts

    1 Pump 6. Clamp 11. Hose, Pressostat 2. Filter, Pump 7. Hose, Tub-Pump 12. Tank, Equalization 3. Screw 8. Ball, ECO 13. Hose, Equalization - Pump 4. Hose, Pump-Equalization 9. Clamp 14. Hose, Connector 5. Clamp 10. Sensor, Pressure 15. U-Bend Whirlpool Compact Front Load Washer...

  • Page 51: Dispenser Parts

    Parts & Assemblies DISPENSER PARTS 1 Dispenser Lid (Assembly) 5. Screw 9. Screw 2. Housing, Dispenser 6. Clamp 10. Clamp 3. Siphon, Softener (Only) 7. Hose, Dispenser - Tub 11. Hose 4. Drawer, HE Detergent (Only) 8. Valve, Double Whirlpool Compact Front Load Washer...

  • Page 52: Tub And Drive Parts

    2. Screw 8. Lifter 14. Rotor 3. Spring, Suspension (Includes Retainer 9. Heating Element 15. Screw Clips) 10. Sensor NTC 16. Stator 4. Counterweight, Front 11. Shield, Heat 17. Screw 5. Bellow 12. Screw 6. Retainer, Bellow-Tub Whirlpool Compact Front Load Washer...

  • Page 53: Removing The Toe Panel/Manually Open Door

    To test water tightness of the drain pump filter, pour about 1 liter of water into the detergent dispenser. Then reinstall the base panel. Pull Down Strap Figure 3 Whirlpool Compact Front Load Washer...

  • Page 54: Removing The Top Panel

    Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Figure 1 4. Lift up panel slightly from the rear and remove from washer. Whirlpool Compact Front Load Washer...

  • Page 55: Removing The Water Valve Assembly

    6. Slide the two (2) water valve clamps away from the valve assembly and remove the two hoses (see Figure 1). Water Valve Remove Connector Hose Clamps Disconnect Hoses Figure 1 Main Wash Valve Prewash Valve Connector “II” Connector “I” Figure 3 Whirlpool Compact Front Load Washer...

  • Page 56: Removing The Pressure Switch

    Replace all parts and panels before operating. from its mounting bracket. Remove switch from the Failure to do so can result in death or washer. electrical shock. Rotate 90° Disconnect Harness Disconnect Hoses Figure 1 4-10 Whirlpool Compact Front Load Washer...

  • Page 57: Removing The Interference Filter

    (N) terminals and output connector. Blue Wires Interference Blue Wires “Output” “Output” Filter Black Wire White Wire Black Wire White Wire “L” Top “N” Bottom “L” Top “N” Bottom Figure 3 - Interference Filter Figure 1 Whirlpool Compact Front Load Washer 4-11...

  • Page 58: Removing The Dispenser Housing

    (see Figure 1). NOTE: Dispenser connector’s “V” & “HF” are used. Dispenser Disconnect Hoses Figure 1 5. Remove the detergent drawer from the housing. Main Wash Valve Prewash Valve Connector “II” Connector “I” Figure 3 4-12 Whirlpool Compact Front Load Washer...

  • Page 59: Removing The Appliance Control Unit (Acu)

    5. Gently lay the washer on its right side (place a 2 x 4 or similar sized object on the floor prior to laying the washer on its side to elevate the washer slightly). Whirlpool Compact Front Load Washer 4-13...

  • Page 60: Removing The Heater

    2. Turn the drum slowly after the new heater has been installed, to make sure the heater is not touching the drum. 3. Run cycle for leak testing. Figure 1 4-14 Whirlpool Compact Front Load Washer...

  • Page 61: Removing The Console/User Interface

    • To remove the inner knob frame from its support, unlock the three inner hooks by Figure 4 prying each with a small screwdriver. Unclip and separate the UI from its housing. DO NOT REMOVE OR DESTROY Whirlpool Compact Front Load Washer 4-15...

  • Page 62: Removing The Front Panel Assembly

    7. Using a Phillips screwdriver, remove the two (2) screws securing the door hinge to the washer front panel (see Figure 1). Remove washer door and set aside. Remove 2 Screws Figure 1 4-16 Whirlpool Compact Front Load Washer...

  • Page 63: Removing The Drain Pump & Eco Ball

    Note the notch on #7 - Tub to Pump Hose Ass’y the hose and the locating arrow on the pump that it aligns #8 - ECO Ball with for reinstallation. See Figure 1. Figure 3 Whirlpool Compact Front Load Washer 4-17...

  • Page 64: Removing The Direct Drive Motor

    4. Remove four (4) 7 mm hex-head screws securing the rear access panel to the back panel as indicated in Figure 1. Remove the rear access panel. Figure 3 - Lock Rotor Receptacle Figure 1 4-18 Whirlpool Compact Front Load Washer...
  • Page 65 Debris on the 10. Use a 7 mm driver to remove the two (2) clamp screws rotor or stator can damage the motor during operation. securing the harness to the back of the tub. Whirlpool Compact Front Load Washer 4-19...

  • Page 66: Removing The Tub Assembly

    9. Perform the procedure on page 4-18, “Removing the Direct Drive Assembly” prior to performing the following steps. 10. Remove all connectors from the heater and temperature thermistor (see Figure 1). Thermistor Connector Figure 3 Heater Terminals Figure 1 4-20 Whirlpool Compact Front Load Washer...
  • Page 67 17. Remove any harnesses that are secured or wire-tied to the tub assembly. 18. Return washer to its upright position. Disconnect the Equalization Tank hose from the tub assembly. Equalization Tank Equalization Tank Hose Figure 5 Whirlpool Compact Front Load Washer 4-21...

  • Page 68: Notes

    COMPONENT ACCESS Notes 4-22 Whirlpool Compact Front Load Washer...
  • Page 69 WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN...
  • Page 70 Whirlpool 1.9 & 2.3 CU FT Compact Front Load Washers W11040042A...

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