Table of Contents
Advertisement
Start with making sure that the bike is properly charged through the LEDs on
the dashboard. As the battery gets close empty, the battery cells inside loose
the ability to have a high discharge (full power).
Please be careful when checking if the controller or motor is overheated
as you could get burned. This will be shown by the Dashboard Temp LED
glowing in RED. If it does, please let the vehicle cool down sufficiently to avoid
permanent damages to either the motor, controller or battery.
The dashboard is blinking in weird colors
Check the picture with different warning signals under "Dashboard". If the
dashboard blink in colors/pattern that is not covered by this picture, please take
a 30 second long video of the dashboard and send it to service@ridecake.com
My charger doesn't work
Follow the instructions and functions of the charger under chapter 2 "Charging".
Check the small fuse on the charger. Change to a new one if necessary. If the
charger does not work as usual. Get in contact directly with CAKE, describing
the issue in detail.
My motor is sounding strange or won't spin
If the motor sounds strange when giving throttle and does not run properly.
Please turn the bike off and do not give the bike any throttle as the motor can
still be overheated by the battery current. This could potentially happen if the
sensors in the motor get humid/water. The issue is temporary, please put the
bike inside to let it dry for 24 hours. Get in touch with CAKE directly regardless
if the issue disappears or not.
My bike won't turn on after a long time of inactivity
Does the dashboard turn on when the main switch and kill switch is turned
on and connected properly? While the battery is connected to the bike, turn
on the main switch and measure the voltage with a multimeter in the small
yellow connector on the battery. If the voltage is under 48V, get in contact
with CAKE.
Advertisement
Table of Contents
