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Support
Troubleshooting and Customer Support
In most cases, restarting your HeadMouse Nano will resolve many
problems. To restart your HeadMouse Nano, disconnect and
reconnect your Eye Gaze Unit USB Cable.
If this does not cure the problem restart your device. To restart
your device, Select Start and then select Power > Shut down.
Or if your device has crashed, hold down the power button or
remote power button for 5+ seconds to hard reset. Press it again
to turn it back on.
If this does not fix the problem, contact support at:
thinksmartbox.com/smart-support
Grid Pad 12 headmouse nano - guide - B - UK.indd 21
Grid Pad 12 headmouse nano - guide - B - UK.indd 21
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12/05/2021 16:29
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