Smartbox Grid Pad 12 Installation Manual page 17

Origin Instruments has advance notice of the possibility of such
damage.
Products no longer covered by warranty may be suitable for
repair. Contact Origin Instruments for an estimated repair fee.
Before returning a product for repair, please send an email to:
support@orin.com or call 972.606.8740 to request a Return
Materials Authorization (RMA) Number. Once a RMA number is
assigned, product must be returned postage pre-paid with all
components to:
Origin Instruments Corporation
ATTN: Customer Service – RMA (insert your number)
854 Greenview Drive
Grand Prairie, TX 75050-2438 USA
For repairs during the warranty period, Origin Instruments will pay
for the return of the product to the Customer if the shipment is to
a location within the United States.
For non-warranty repairs and for warranty repairs outside of
the United States, the Customer will be responsible for paying
all shipping charges, duties, taxes, and any other charges
associated with the return of the product.
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