CAMBRIONIX PowerPad8S User Manual
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Table of Contents
Troubleshooting
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Summary of Contents for CAMBRIONIX PowerPad8S
- Page 1 User Manual PP8S 2022 Cambrionix Ltd. All rights reserved 2022 ©...
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Page 2: Table Of Contents
5.2.1 Charging 5.2.2 Data Transfer 5.2.3 Communication Interface and Protocol 5.2.4 Scalability Manage Ports & Your PP8S Port Modes 5.4.1 Charging Profiles 5.4.2 Software Installing Software 5.5.1 LiveViewer 5.5.2 Cambrionix API 5.5.3 Updating Software 5.5.4 Page 1 of 38 PP8S... - Page 3 Removing Software 5.5.5 Firmware 5.5.6 Command Line Instructions (CLI 5.5.7 Cleaning your PP8S Product Specifications Input Power Requirements Output Power Error flag rail values Physical specifications Packaged information Consumables and Placing Orders Power Supply Troubleshooting Initial troubleshooting tips Logging through LiveViewer Hardware Failure Device connection Hub connection issues...
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Page 4: Your Pp8S At A Glance
10W of charging power to each of its 8 x USB 2.0 Type-A ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging and data transfer while monitoring important port and device... -
Page 5: Safety
Safety This user manual is for informational purposes only, it contains information for the start-up and operation of this product. Note: the contents and the product described are subject to change without notice. To avoid injuries and damage, observe the safety instructions in the user manual This manual has been arranged to follow IEC/ICEE 82079-1 standard. -
Page 6: Safety Alert Symbol
Read operating instructions Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the... -
Page 7: Power Supply
CAUTION Do not dismantle the product CAUTION Fire, or personal injury may occur Do not obstruct air vents on the product Do not cover the product in combustible material CAUTION Damage to your product may occur Do not bend or compress any part of the product Power supply This section describes the safety precautions you must follow when using the power supply CAUTION... -
Page 8: Storage And Installation
Do not place the power cord near heat sources Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range... -
Page 9: Getting Started
Getting Started This manual provides a reference for end-users installing for the first time and using their hub after that. As well as a guide for product safety-related information The PP8S is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. -
Page 10: Connecting To The Mains
200329 EU Power cable 200337 AUS Power cable 200341 IND Power cable Connecting to the mains Connect the Power Supply Unit (PSU) to the hub using the 4-Pin DIN plug. Connect the power cable to the PSU. Making sure you adhere to local safety regulations, connect the power cable to the 100 –... -
Page 11: Registration
Registration You may register your product at www.cambrionix.com/product-registration Page 10 of 38 PP8S... -
Page 12: Help And Support
Help and Support FAQs and help can be found on the Help page here www.cambrionix.com/help_pages/help You can raise a support ticket for more in depth support here https://cambrionix.atlassian.net/servicedesk/customer/portals You can also download any of our manuals and keep up to date at the link here www.cambrionix.com/product-user-manuals... -
Page 13: Using Your Pp8S
In this section, you can find information using your hub in charge or sync application. You can also find information on managing your hub, changing port modes, connecting multiple hubs to one host and using Cambrionix Software Using without connecting to host When the Hub is switched on and is not connected to a local host computer it is automatically configured to charge devices using its intelligent charging algorithm. -
Page 14: Data Transfer
If you wish to limit the charging to your devices whilst connected to your host system then you can disable CDP on all ports by inputting the following commands The CLI commands for turning off the sync charge options, with a 1 or 0 per port settings_unlock settings_reset settings_set sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0... - Page 15 Devices incorporate a FT230X USB to UART converter IC from FTDI International. On Windows 7 or later, a driver may automatically be installed (if Windows is configured to download drivers from the internet automatically). If this is not the case, or if a Mac® or Linux® platform is used, the driver may be downloaded from www.ftdichip.com.
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Page 16: Scalability
Scalability If you wish to synchronise more devices, multiple hubs can be connected to allow more devices to be managed from a single host computer simultaneously To daisy-chain multiple hubs, each hub needs to be connected to mains power individually, and the first hub in the chain should be connected to the local computer through the hub’s “host port”. -
Page 17: Manage Ports & Your Pp8S
Manage Ports & Your PP8S Each port on your PP8S can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change the charging profiles. This can be done either through LiveViewer, or by connecting to the hub via the API Port Modes 5.4.1 Turn specific ports or the whole hub to charge only mode (no data... -
Page 18: Software
Installing Software 5.5.1 Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems. This section has instructions and information on using our software on three of the most popular host systems Our software is available to download from www.cambrionix.com/software, you will find... -
Page 19: Liveviewer
LiveViewer 5.5.2 LiveViewer is an application downloaded from www.cambrionix.com/products/liveviewer. Once downloaded and installed on the host computer, LiveViewer allows you to switch the ports on and off and set the port mode. LiveViewer’s home page shows the following... -
Page 20: Cambrionix Api
Cambrionix API 5.5.3 Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon (which is a program running in the background) that can be downloaded from www.cambrionix.com/products/api... -
Page 21: Removing Software
Removing Software 5.5.5 If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system, the following steps can do this. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it ™... -
Page 22: Firmware
Trash, or select the application and choose File > Move to Trash. You may be asked to enter the name and password of an administrator account on your Mac®. Then to completely delete the application, choose Finder > Empty Trash Alternatively, use the below instructions sudo /Library/Cambrionix/ApiService/bin/CambrionixApiService --remove sudo /Library/Cambrionix/ApiService/bin/CambrionixRecorderService --remove ® Linux To remove software on Linux®... - Page 23 We advise not to change the firmware version on any new products you receive as this may cause compatibility issues and stop your PP8S from functioning CAUTION Your PP8S may not function correctly Do not install old firmware onto a new product CAUTION Your Cambrionix Firmware may get corrupted Page 22 of 38 PP8S...
- Page 24 Examples include Serial, ZTerm, PuTTy, and Minicom. If you would like more information, please look at our more in-depth information here: www.cambrionix.com/cli Two example commands can be seen below, you can use these commands to check hub...
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Page 25: Cleaning Your Pp8S
If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product. -
Page 26: Product Specifications
Product Specifications The PP8S is manufactured in the UK Input Power Requirements 12Vdc Input Voltage Input Current Pin DIN Input Connection Output Power 5.0V +/-5% Output Voltage 2.1A Output Current (Max per Port Output Power (Max per Port 87.36W Output Power (Total Error flag rail values 5.58V Five volt rail Max... -
Page 27: Packaged Information
(available from what's included section These can be ordered from the reseller or solution partner you purchased your PP8S from, or from Cambrionix directly To find one of our partners local to you please visit www.cambrionix.com/partners... -
Page 28: Power Supply
Power Supply 240VAC Input Voltage 4A @ 115VAC Input Current (Typical 2A @ 230VAC 60Hz Input Frequency Input Connector Output Voltage Output Current 180W Output Power (Max pin DIN Output Connector x 85 x 46mm Dimensions Page 27 of 38 PP8S... -
Page 29: Troubleshooting
Troubleshooting If you experience any issues with your PP8S; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix Initial troubleshooting tips Some tips and information to check first... -
Page 30: Hardware Failure
Hardware Failure If the Hardware fails the LEDs can flash in a pattern to determine the type of failure. The power LED will flash the pattern if no LEDs are present on the downstream ports The unit will blink four times, followed by eight long or short flashes, which then repeat. The flashes are a number in binary which match a number in our error code list i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100 Device connection... -
Page 31: Hub Connection Issues
If this still doesn’t work, turn off the developer options at the top, re-enable it, and re- .’ enable ‘USB Debugging You can get detailed info directly from ADB at each step to diagnose things adb.exe shell dumpsys battery Use -s SERIAL_NUMBER as first options if you have more than 1 Android attached Unknown devices Sometimes, within Liveviewer and device manager, the connected device may show up as an unknown device... -
Page 32: No Gui
If you are using a headless system with no GUI, then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder... -
Page 33: Software Troubleshooting
Software troubleshooting Some users have noted that the API can cause a high level of CPU usage. This can sometimes be linked to the API recorder service. If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely... -
Page 34: Disposal
August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements ." Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT Page 33 of 38 PP8S... -
Page 35: Returns And Damaged Products
If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct When returning your product(s), please only send back the items that were advised... - Page 36 Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise When contacting us about returning a product please provide the following information...
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Page 37: Compliance And Standards
Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 Page 36 of 38 PP8S... - Page 38 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an...
- Page 39 Grant Number Application Number Link Title 2489429 1105081.2 GB2489429 Syncing and Charging Port 00002646615 2646615 UK00002646615 CAMBRIONIX 00002646617 2646617 UK00002646617 CAMBRIONIX VERY INTELLIGENT 6089600 6089600 GB2591233 MOD IT DS 007918669 007918669 eSearch MOD IT 90079186690001 0001 007918669 90079186690001 MOD IT 90079186690002...
- Page 40 Cambrionix Ltd The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom 1223 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales 06210854 اﻟﺸﺮﻛﺔ ﺑﺮﻗﻢ 2022 Cambrionix Ltd. All rights reserved 2022 ©...
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